Naaptol customer care number is 01206787437. Get Naaptol toll free number, helpline, email id, complaint number & support info.
All India numbers
- 0 120 678 7437
Call & WhatsApp Support, 10 am- 7pm
- 0 120 676 7389
To Orders Online
- 922 006 2000
Contact Support
About
Naaptol is an Indian home shopping platform that sells a wide range of products across categories including electronics, fashion, home, and kitchen through TV and online channels. Founded in 2009, the company operates on a cash-on-delivery model and serves customers across India through its website and mobile app. For order, return, refund, or product queries, customers can reach Naaptol customer care using the contact details listed below.
Email addresses
- [email protected]
Customer Support
- [email protected]
For Complaint
Important links
IVRS Menu For 0120-6787437
Press 1: For English
Press 2: For Hindi
After Selected Language,
Press 1: For Enquiry on existing complaint.
Press 2: To Register a new Complaint.
Return, Replacement & Refund
Step 1:
If you have any product related query complaint you can register your query by either by sending Whatsapp/Call on 0120-6787437 or send email on [email protected] .
You have to register complaint within 24 hours of receiving your order .
Step 2:
After this you have to generate pickup request through the same mode of communication given above. Pickup will be done after 4 to 5 days of request.
If reverse pickup not available, send the product through courier or post in the same address written in the front page of your order.
Registered Office
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane West 400 607 Ph: 022-61275790
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Frequently asked questions
What is Naaptol customer care number?
Naaptol customer care number is 01206787437 (available for Call and WhatsApp support between 10 am and 7 pm). You can also reach Naaptol at 01206767389 for online order queries or 9220062000 for general contact support.What is Naaptol email id for complaints?
You can email Naaptol at [email protected] to register a complaint. For general customer support, write to [email protected].What is Naaptol head office address?
Naaptol's registered office is located at Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane West 400 607. You can also reach the office by phone at 022-61275790.How to contact Naaptol customer care?
You can contact Naaptol customer care by calling 01206787437 (Call and WhatsApp), 01206767389 for online orders, or 9220062000 for general support. You can also email [email protected] or [email protected], visit https://www.naaptol.com/customer-support/contactus.html, or reach out via Facebook, Twitter, Instagram, YouTube, and LinkedIn.Does Naaptol have WhatsApp support?
Yes, Naaptol offers WhatsApp support on the number 01206787437. The WhatsApp and call support service is available from 10 am to 7 pm.How to file a complaint with Naaptol?
You can file a complaint with Naaptol by emailing [email protected], calling or sending a WhatsApp message to 01206787437 within 24 hours of receiving your order, or filling out the feedback form at https://www.naaptol.com/customer-support/feedback.html. For existing IVRS support, dial 0120-6787437 and press 2 to register a new complaint.
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