Navi Finserv Customer Care No.

Level 1:

If a customer has a complaint or a grievance, the customer can Contact to the Customer Support at 8147544555 or [email protected] for resolution it takes 3 working days.

Level 2:

If the customer Requests are not resolved or not give any satisfaction response they can contact at Grievance redressal Officer's: Name: Mohammed Jaffer Sadiq Designation: Customer Grievance Redressal Officer Address: Navi Finserv Limited 2nd Floor, Vaishnavi Tech Square, Iballur Village, Begur Hobli, Bengaluru, Karnataka 560102 Email: [email protected] It takes seven working days from the date of receipt to resolve the grievance.

Level 3:

If the customer does not receive a response or is not satisfied with the response by the Grievance Redressal officer within 10 working days the customer can contact the Nodal Officer at: Tushar Pandey Navi Finserv Limited 2nd Floor, Vaishnavi Tech Square, Iballur Village, Begur Hobli, Bengaluru, Karnataka 560102 Email- [email protected] It takes seven days to resolve the grievance from the date of receipt

Level 4:

In case the complaint is not redressed within a period of one month or if you are dissatisfied with the response given by above level, you may Contact to the RBI Ombudsman.