Nebraska Furniture Mart Customer Care
Organisation: nfm.com
Website:
Global Support
+1-800-336-9136
Monday - Saturday: 8am - 8pm, Sunday: 11am - 8pm
Store Locator
| Address | Contact Details | Hours Support |
|---|---|---|
| Omaha Store | ||
| 700 South 72nd Street Omaha, NE 68114 | General: +1-402-397-6100 Contractor Appliance: +1-402-392-3202 Electronics Design & Installation: +1-402-255-6319 Design Gallery/ Window treatment: +1-402-392-3253 | Monday - Saturday: 8am - 8pm Sunday: 11am - 8pm |
| Dallas-Fort Worth Store | ||
| 5600 Nebraska Furniture Mart Dr. The Colony, TX 75056 | General: +1-972-668-3000 Builder and Luxury Appliances: +1-972-668-2539 Electronics Design & Installation: +1-972-668-0191 Design Gallery/Window treatments: +1-972-668-0052 | Sunday - Friday: 11am - 8pm Saturday: 10am - 8pm |
| Kansas City Store | ||
| 1601 Village West Parkway Kansas City, KS 66111 Located in Village West | To place an order or for help, call us at +1-800-407-5000 Contractor Appliance: +1-913-288‑6299 | Sunday - Friday: 11am - 8pm Saturday: 10am - 8pm |
| Des Moines Store | ||
| 15500 Hickman Road Clive, IA 50325 | Local: +1-515-727-6500 Toll Free: +1-800-309-5560 | Monday - Friday: 10am - 8pm Saturday: 10am - 7pm Sunday: 11am - 6pm |
| Mrs. B's Clearance Store | ||
| 7312 Jones Street Omaha, NE 68114 | General: +1-800-359-1200 Store Number: +1-402-397-6100 | Sunday - Friday: 11am - 8pm Saturday: 10am - 8pm |
Shipping and Delivery
To complete an order this way, please call our Phone Sales Team at +1-800-336-9136
Orders must be placed by 5pm CST. Delivery fees starting at $49.99, see details at checkout.
Offer available on orders placed between 11am ‑ 5pm.
A convenience fee starting at $19.99 will be added to your order. Most orders delivered in as little as 2 hours.*
An NFM representative will contact you the day before, or by 10am the morning of with a time window for your order shipment. If you need to reschedule your shipping date, please contact Customer Service no later than 2 days prior to your scheduled date.
Return & Exchange
Unopened products in original packaging are eligible for return within 30 days.
Electric Bicycles have a return policy of 30 days or 50 mile maximum odometer reading.
May be returned for Exchange, Refund or Store Credit up to 14 days after receipt.
You may exchange or return your device(s) to NFM one time within the first 14 days of the original purchase date.
If, after 30 days, and before 120 days, you have not reached your desired level of comfort, you may exchange your mattress for the same size mattress one time. A $69.99 restocking fee is required.