Nebraska Furniture Mart customer care number is +1-800-336-9136. Get Nebraska Furniture Mart helpline, email id, complaint number & support info.
About
Nebraska Furniture Mart (NFM) is one of the largest home furnishings retailers in the United States, headquartered in Omaha, Nebraska and founded by Rose Blumkin in 1937. The company operates mega-stores across Omaha, Dallas-Fort Worth, Kansas City, and Des Moines, selling furniture, mattresses, appliances, electronics, and home decor. For shopping assistance, delivery scheduling, or return queries, customers can contact Nebraska Furniture Mart customer care using the details listed below.
Important links
Global Support
+1-800-336-9136
Monday - Saturday: 8am - 8pm, Sunday: 11am - 8pm
Store Locator
| Address | Contact Details | Hours Support |
|---|---|---|
| Omaha Store | ||
| 700 South 72nd Street Omaha, NE 68114 | General: +1-402-397-6100 Contractor Appliance: +1-402-392-3202 Electronics Design & Installation: +1-402-255-6319 Design Gallery/ Window treatment: +1-402-392-3253 | Monday - Saturday: 8am - 8pm Sunday: 11am - 8pm |
| Dallas-Fort Worth Store | ||
| 5600 Nebraska Furniture Mart Dr. The Colony, TX 75056 | General: +1-972-668-3000 Builder and Luxury Appliances: +1-972-668-2539 Electronics Design & Installation: +1-972-668-0191 Design Gallery/Window treatments: +1-972-668-0052 | Sunday - Friday: 11am - 8pm Saturday: 10am - 8pm |
| Kansas City Store | ||
| 1601 Village West Parkway Kansas City, KS 66111 Located in Village West | To place an order or for help, call us at +1-800-407-5000 Contractor Appliance: +1-913-288‑6299 | Sunday - Friday: 11am - 8pm Saturday: 10am - 8pm |
| Des Moines Store | ||
| 15500 Hickman Road Clive, IA 50325 | Local: +1-515-727-6500 Toll Free: +1-800-309-5560 | Monday - Friday: 10am - 8pm Saturday: 10am - 7pm Sunday: 11am - 6pm |
| Mrs. B's Clearance Store | ||
| 7312 Jones Street Omaha, NE 68114 | General: +1-800-359-1200 Store Number: +1-402-397-6100 | Sunday - Friday: 11am - 8pm Saturday: 10am - 8pm |
Shipping and Delivery
To complete an order this way, please call our Phone Sales Team at +1-800-336-9136
Orders must be placed by 5pm CST. Delivery fees starting at $49.99, see details at checkout.
Offer available on orders placed between 11am ‑ 5pm.
A convenience fee starting at $19.99 will be added to your order. Most orders delivered in as little as 2 hours.*
An NFM representative will contact you the day before, or by 10am the morning of with a time window for your order shipment. If you need to reschedule your shipping date, please contact Customer Service no later than 2 days prior to your scheduled date.
Return & Exchange
Unopened products in original packaging are eligible for return within 30 days.
Electric Bicycles have a return policy of 30 days or 50 mile maximum odometer reading.
May be returned for Exchange, Refund or Store Credit up to 14 days after receipt.
You may exchange or return your device(s) to NFM one time within the first 14 days of the original purchase date.
If, after 30 days, and before 120 days, you have not reached your desired level of comfort, you may exchange your mattress for the same size mattress one time. A $69.99 restocking fee is required.
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Frequently asked questions
What is Nebraska Furniture Mart customer care number?
Nebraska Furniture Mart customer care number is +1-800-336-9136. This Phone Sales line is available Monday to Saturday from 8am to 8pm and Sunday from 11am to 8pm for order assistance, delivery, and general inquiries.What is Nebraska Furniture Mart toll free number?
Nebraska Furniture Mart's main toll free customer support line is +1-800-336-9136. Store-specific toll free numbers are also available, such as +1-800-309-5560 for the Des Moines location and +1-800-359-1200 for Mrs. B's Clearance Store in Omaha.How to contact Nebraska Furniture Mart customer care?
You can contact Nebraska Furniture Mart customer care by calling +1-800-336-9136, visiting the website at https://www.nfm.com/customer-services, submitting a request via https://www.nfm.com/customer-service-request, or reaching out through their social media pages on Facebook, Twitter, Instagram, YouTube, and Pinterest.Does Nebraska Furniture Mart have WhatsApp support?
Nebraska Furniture Mart does not currently offer dedicated WhatsApp customer support. Customers can reach the team by phone, the online contact form, or via official social media channels.How to file a complaint with Nebraska Furniture Mart?
To file a complaint with Nebraska Furniture Mart, call customer service at +1-800-336-9136 or submit a request through the Customer Service form at https://www.nfm.com/customer-service-request. For unresolved issues, you can also escalate at your local store, such as the Omaha store at +1-402-397-6100.What is Nebraska Furniture Mart return policy?
Nebraska Furniture Mart accepts returns of unopened products in original packaging within 30 days. Mattresses may be exchanged once within 120 days for a $69.99 restocking fee, while opened devices can be exchanged or returned within 14 days of purchase.Where is Nebraska Furniture Mart head office located?
Nebraska Furniture Mart's flagship store and headquarters is located at 700 South 72nd Street, Omaha, NE 68114. The main store contact number is +1-402-397-6100.
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