North Eastern Railway customer care number is 139. Get North Eastern Railway toll free number, helpline, email id, complaint number & support info.
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North Eastern Railway is a zone of Indian Railways that operates passenger and freight services across the northeastern region of India. It manages a network of routes serving millions of travelers and cargo customers daily. For railway enquiries, bookings, and complaints, passengers can reach North Eastern Railway customer care using the contact details below.
Address
Satarkata Bhawan, Block-A, GPO Complex, INA, New Delhi - 110023.
Telephone Directory
Head Quarters
Construction
| पूर्वोत्तर रेलवे/ North Eastern Railway | |||||
|---|---|---|---|---|---|
| inuke | कार्यालय/Office | ई- मेल / E-mail | फैक्स/ FAX | ||
| Designation | रेलवे Railway | ch,l,u,y BSNL | @railnet.gov.in | रेलवे Railway | ch,l,u,y BSNL |
| निर्माण/ Construction | |||||
| मुख्यप्राशानिक vf/k- | 64415 | 011-2284679 | [email protected] | 64411 | 011-2281842 |
| CAO | |||||
| मुख्य bath-@ पूर्व | 64416 | 011-2283262 | [email protected] | ||
| C E/ East | |||||
| मुख्य bath-@ if'pe | 64417 | 011-2283262 | [email protected] | ||
| C E/ West | |||||
| मुख्य bath-@ मुख्या | 63483 | 011-2283373 | [email protected] | ||
| C E/ HQ | |||||
| मुख्य bath-@ mRrj | 63483 | 011-2284383 | [email protected] | ||
| C E/ North | |||||
| मुख्य bath-@ नियोजन | 63492 | 011-2280184 | [email protected] | ||
| C E/ Planning | |||||
| mi मुख्य bath-@lkekU; | 63422 | 011-2282057 | [email protected] | ||
| Dy.C E/General | |||||
| mi मुख्य bath-@ पूर्वI | 64408 | 011-2281865 | [email protected] | ||
| Dy.C E/East I | |||||
| mi eq[; bath-@ रेल iFk | 63488 | 011-2282805 | [email protected] | ||
| Dy.C E/Track | |||||
| mi मुख्य bath-@ मुख्या | 63416 | 011-2281843 | [email protected] | ||
| Dy.C E/HQ | |||||
| mi eq[; bath-@ पुल | 64412 | 011-2281279 | [email protected] | ||
| Dy.C E/Bridge | |||||
| mi मुख्य bath-@ नियोजन | 64410 | 011-2282573 | [email protected] | ||
| Dy.C E/Planning | |||||
| mi मुख्य bath-@ पूर्वII | 63416 | 011-2281843 | [email protected] | ||
| Dy.C E/East II | |||||
| mi मुख्य ;k bath- | 63522 | [email protected] | |||
| Dy.C.M.E | |||||
| mi मुख्य lk-izca/kd | 62095 | 011-2282448 | [email protected] | ||
| Dy.C.M.M | |||||
| mi मुख्य fo|qr bath- | 64316 | 011-2281553 | [email protected] | ||
| Dy.C EE | |||||
| foleqysf/k | 64205 | 011-2281188 | [email protected] | 011-2281188 | |
| FA&CAO | |||||
| mi foleqysf/k I | 64209 | 011-2283316 | [email protected] | ||
| Dy.FA&CAO I | |||||
| mi foleqysf/k II | 64207 | 011-2281010 | [email protected] | ||
| Dy.FA&CAO II | |||||
| संकेत एवदूसंचार @निर्माण/ S&T/Construction | |||||
| eq-fl-nw-ba@-निर्माण | 64914 | 011-2282306 | [email protected] | 64948 | 011-2282306 |
| CSTE/Con | |||||
| mi eq-fl-nw-ba-@ नि @ पूर्व | 64926 | 011-2281817 | [email protected] | ||
| Dy.CSTE/Con/East | |||||
| mi eq-fl-nw-ba-@fu@xksj[kiqj | 64916 | 011-2281020 | [email protected] | ||
| Dy.CSTE/Con/GKP |
Izzatnagar Division
| इज्जतनगर मंडल/ Izzatnagar Division | |||||
|---|---|---|---|---|---|
| पदनाम / Designation | कार्यालय/Office | ई-मेल/E-mail | फैक्स/ FAX | ||
| रेलवे Railway | बी. एस. एन.एल BSNL | रेलवे Railway | बी. एस. एन.एल BSNL | ||
| मंडल रेल प्रबंधक | 22100 | 011-2515946 | [email protected] | 22100 | 011-2515946 |
| DRM | |||||
| अपर मंडल रेल प्रबंधक | 22102 | 011-2547217 | [email protected] | 011-2547217 | |
| ADRM | |||||
| वरिष्ठ मंडल वित्त प्रबंधक | 22200 | 011-2547369 | [email protected] | ||
| Sr.DFM | |||||
| वरिष्ठ मंडल लेखा परीक्षा अधिकारी/लेखा परीक्षा | 22250 | 011-2411451 | [email protected] | 011-2411451 | |
| Sr.DAO/Audit | |||||
| वरिष्ठ मंडल वाणिज्य प्रबंधक | 22300 | 011-2411506 | [email protected] | 22311 | 011-2411402 |
| Sr.DCM | |||||
| वरिष्ठ मंडल विद्युत इंजीनियर | 22350 | 011-2547378 | [email protected] | 22350 | 011-2457378 |
| Sr.DEE | |||||
| उप मुख्य विद्युत इंजीनियर/कारखाना | 22376 | 011-2515311 | [email protected] | ||
| Dy.CEE/WS | |||||
| वरिष्ठ मंडल इंजीनियर/समन्वयन | 22400 | 011-2410388 | [email protected] | 011-2410388 | |
| Sr.DEN/Co-ordi | |||||
| वरिष्ठ मंडल इंजीनियर /I | 22402 | 011-2411406 | [email protected] | ||
| Sr.DEN/ I | |||||
| वरिष्ठ मंडल इंजीनियर / II | 22404 | 011-2547394 | [email protected] | ||
| Sr.DEN/ II | |||||
| उप मुख्य इंजीनियर/ निर्माण I | 22449 | 011-2410493 | [email protected] | 011-2410493 | |
| Dy.CE/Con I | |||||
| उप मुख्य इंजीनियर/ निर्माण II | 22457 | 011-2515491 | [email protected] | ||
| Dy.CE/Con II | |||||
| वरिष्ठ मंडल यांत्रिक इंजीनियर/समाडि | 22500 | 011-2547359 | [email protected] | 011-2547359 | |
| Sr. DME/C&W | |||||
| वरिष्ठ मंडल यांत्रिक इंजीनियर/ डीजल | 22523 | 011-2547094 | [email protected] | 011-2547094 | |
| Sr. DME/Diesel | |||||
| वरिष्ठ मंडल यांत्रिक इंजीनियर/ओएंडएफ | 22502 | 011-2411405 | [email protected] | ||
| Sr. DME/O&F | |||||
| मुख्य कारखाना प्रबंधक | 22543 | 011-2515447 | [email protected] | 011-2410547 | |
| CWM | |||||
| उप मुख्य यांत्रिक इंजीनियर/उत्पादन | 22545 | 011-2410960 | [email protected] | ||
| Dy.CME/Prod. | |||||
| उत्पादन इंजीनियर | 22547 | 011-2410056 | [email protected] | ||
| Production Engg. | |||||
| मुख्य चिकित्सा अधीक्षक | 22600 | 011-2515990 | [email protected] | 22600 | 011-2410445 |
| CMS | |||||
| वरिष्ठ मंडल परिचालन प्रबंधक | 22700 | 011-2411403 | [email protected] | 011-2411403 | |
| Sr. DOM | |||||
| वरिष्ठ मंडल संरक्षा अधिकारी | 22702 | 011-2515352 | [email protected] | ||
| Sr. DSO | |||||
| वरिष्ठ मंडल कार्मिक अधिकारी | 22800 | 011-2547399 | [email protected] | 011-2547399 | |
| Sr. DPO | |||||
| वरिष्ठ मंडल सिगनल एवं दूरसंचार इंजीनियर | 22900 | 011-2415948 | [email protected] | 22970 | 011-2547309 |
| Sr. DSTE | |||||
| उप मुसिदूइं/निर्माण | 22921 | [email protected] | |||
| Dy. CSTE/Con | |||||
| वरिष्ठ मंडल सुरक्षा आयुक्त | 22150 | 011-2547377 | [email protected] | ||
| Sr.DSC | |||||
| वरिष्ठ मंडल सामग्री प्रबंधक/प्रशासन | 22110 | 011-2547327 | [email protected] | ||
| Sr.DMM/Admin | |||||
| उप मुख्य सामग्री प्रबंधक/भंडार | 22120 | 011-2547173 | [email protected] | 011-2547307 | |
| Dy.CMM/Stores |
Lucknow Division
| लखनऊ मंडल / Lucknow Division | |||||
|---|---|---|---|---|---|
| पदनाम / Designation | कार्यालय /Office | ईमेल / E-mail | फैक्स / FAX | ||
| रेलवे Railway | बी. एस. एन. एल BSNL | रेलवे Railway | बी. एस. एन. एल BSNL | ||
| मंडल रेल प्रबंधक | 31100 | 011-2233109 | [email protected] | 31112 | 011-2233109 |
| DRM | |||||
| अपर मंडल रेल प्रबंधक | 31101 | 011-2233114 | [email protected] | 31101 | 011-2621247 |
| ADRM | |||||
| वरिष्ठ मंडल वित्त प्रबंधक | 31200 | 011-2233111 | [email protected] | 31200 | 011-2233111 |
| Sr.DFM | |||||
| वरिष्ठ मंडल लेखा परीक्षा अधिकारी /लेखा परीक्षा | 31270 | 011-2233080 | [email protected] | ||
| Sr.DAO/Audit | |||||
| वरिष्ठ मंडल वाणिज्य प्रबंधक | 31300 | 011-2233098 | [email protected] | 31300 | 011-2233098 |
| Sr.DCM | |||||
| वरिष्ठ इलेक्ट्रॉनिक आंकड़ा संसाधन प्रबंधक | 31250 | 011-2233091 | [email protected] | ||
| Sr.EDPM | |||||
| वरिष्ठ मंडल विद्युत इंजीनियर | 31350 | 011-2233041 | [email protected] | 31301 | |
| Sr.DEE | |||||
| वरिष्ठ मंडल इंजीनियर /समन्वयन | 31400 | 011-2233110 | [email protected] | 011-2233110 | |
| Sr.DEN/Co-ordi | |||||
| वरिष्ठ मंडल इंजीनियर /I | 31401 | 011-2288676 | [email protected] | ||
| Sr.DEN/ I | |||||
| वरिष्ठ मंडल इंजीनियर / II | 31402 | 011-2233094 | [email protected] | ||
| Sr.DEN/ II | |||||
| उप मुख्य इंजीनियर / निर्माण | 31410 | 011-2233118 | [email protected] | ||
| Dy.CE/Con | |||||
| वरिष्ठ मंडल यांत्रिक इंजीनियर / समाडि | 31500 | 011-2233119 | [email protected] | 011-2233100 | |
| Sr. DME/C&W | |||||
| वरिष्ठ मंडल यांत्रिक इंजीनियर / ओएंडएफ | 31501 | 011-2233100 | [email protected] | ||
| Sr. DME/O&F | |||||
| मुख्य चिकित्सा अधीक्षक | 36600 | 011-2320247 | [email protected] | ||
| CMS/BNZ | |||||
| चिकित्सा अधीक्षक / ऐशबाग | 37600 | [email protected] | |||
| M.S/Ashbagh | |||||
| मुख्य चिकित्सा अधीक्षक / गोंडा | 33600 | 011-260086 | [email protected] | ||
| CMS/Gonda | |||||
| वरिष्ठ मंडल परिचालन प्रबंधक | 31700 | 011-2233023 | [email protected] | 011-2233023 | |
| Sr. DOM | |||||
| वरिष्ठ मंडल संरक्षा अधिकारी | 31701 | 011-2233033 | [email protected] | 011-2233033 | |
| Sr. DSO | |||||
| वरिष्ठ मंडल कार्मिक अधिकारी | 31800 | 011-2233076 | [email protected] | 31800 | 011-2233076 |
| Sr. DPO | |||||
| हिंदी अधिकारी | 31805 | 011-2233044 | |||
| Hindi Officer | |||||
| वरिष्ठ मंडल सुरक्षा आयुक्त | 31160 | 011-2233078 | [email protected] | 31103 | 011-2233078 |
| Sr.DSC | |||||
| वरिष्ठ मंडल सिगनल एवं दूरसंचार इंजीनियर | 31900 | 011-2233039 | [email protected] | 31900 | 011-2233039 |
| Sr. DSTE | |||||
| वरिष्ठ मंडल सामग्री प्रबंधक / समाडि | 31000 | 011-2233113 | [email protected] | 31000 | 011-2233113 |
| Sr.DMM/C&W | |||||
| उप मुसिदूइँ / निर्माण | 31950 | 011-2233107 | [email protected] | ||
| Dy.CSTE/Con | |||||
| वरिष्ठ मंसिदूइं / कार्य | 31901 | 011-2233006 | [email protected] | ||
| Sr. DSTE/Works |
Varansi Division
| वाराणसी मंडल /Varanasi Division | ||||
|---|---|---|---|---|
| पदनाम /Designation | कार्यालय / Office | ई-मेल e-mail | फैक्स / FAX | |
| रेलवे Railway | बी. एस. एन. एल BSNL | बी. एस. एन. एल BSNL | ||
| मंडल रेल प्रबंधक | 50000 | 011-2224801 | [email protected] | 011-2226775 |
| DRM | ||||
| अपर मंडल रेल प्रबंधक (इन्फ्रा) | 50001 | [email protected] | ||
| ADRM (Infra.) | ||||
| अपर मंडल रेल प्रबंधक (ऑप.) | 50002 | [email protected] | ||
| ADRM (Op.) | ||||
| वरिष्ठ मंडल वित्त प्रबंधक | 50100 | [email protected] | ||
| Sr.DFM | ||||
| वरिष्ठ मंडल लेखा परीक्षा अधिकारी | 50105 | [email protected] | ||
| Sr.DAO/Audit | ||||
| वरिष्ठ मंडल वाणिज्य प्रबंधक | 50950 | 011-2224807 | [email protected] | 011-2224742 |
| Sr.DCM | ||||
| वरिष्ठ इलेक्ट्रॉनिक आकड़ा संसाधन प्रबंधक | 50150 | [email protected] | ||
| Sr.EDPM | ||||
| वरिष्ठ मंडल विद्युत इंजीनियर | 50300 | [email protected] | ||
| Sr.DEE | ||||
| वरिष्ठ मंडल विद्युत इंजीनियर / समन्वयन | 50200 | [email protected] | ||
| Sr.DEN/Co-ordi | ||||
| वरिष्ठ मंडल विद्युत इंजीनियर / । | 50201 | [email protected] | ||
| Sr.DEN/ I | ||||
| वरिष्ठ मंडल विद्युत इंजीनियर / ।। | 50202 | [email protected] | ||
| Sr.DEN/ II | ||||
| वरिष्ठ मंडल विद्युत इंजीनियर / ।।। | 50203 | [email protected] | ||
| Sr.DEN/ III | ||||
| वरिष्ठ मंडल यांत्रिक इंजीनियर / कैरेज एवं वैगन | 50400 | srdmec&[email protected] | ||
| Sr. DME/C&W | ||||
| वरिष्ठ मंडल यांत्रिक इंजीनियर / ओ एंड एफ | 50450 | srdmeo&[email protected] | ||
| Sr. DME/O&F | ||||
| मुख्य चिकित्सा अधिकारी | 50500 | 011-2226405 | [email protected] | |
| CMS | ||||
| वरिष्ठ मंडल परिचालन प्रबंधक | 50900 | 011-2224806 | [email protected] | |
| Sr. DOM | ||||
| वरिष्ठ मंडल संरक्षा अधिकारी | 50901 | [email protected] | ||
| Sr. DSO | ||||
| वरिष्ठ मंडल कार्मिक अधिकारी | 50600 | 011-2220304 | [email protected] | |
| Sr. DPO | ||||
| वरिष्ठ मंडल सुरक्षा आयुक्त | 50700 | 011-2222076 | [email protected] | 011-2222076 |
| Sr.DSC | ||||
| वरिष्ठ मंडल सिगनल एवं दूरसंचार इंजीनियर | 50800 | [email protected] | ||
| Sr. DSTE | ||||
| वरिष्ठ मंडल सामग्री प्रबंधक | 50770 | [email protected] | ||
| Sr. DMM | ||||
| उप मुयसिदूइं / निर्माण | 50850 | 011-2224813 | [email protected] | |
| Dy.CSTE/Con | ||||
| उप मुश्क कार्मिक अधिकारी | 50250 | 011-2222303 | [email protected] | |
| Dy.CE/Con |
Vigilance Department Contact Details
| The Senior Deputy General Manager & Chief Vigilance Officer, North Eastern Railway, GM Office, Gorakhpur- 273012 Tel No. 0551-2208002 | The Secretary, Central Vigilance Commission, Satarkata Bhawan, Block-A, GPO Complex, INA, New Delhi – 110023. Tel. No. 011-24648891. |
|---|---|
| Complaints can also be lodged over Phone on Rail Madad at 139 |
Other Contacts
| Designation | Rly Phone | Contact for Complaints Etc. Related to |
|---|---|---|
| Dy. CVO (T) | 0551-2462136 | Overall supervision and functioning of Vigilance Cases arising out of Traffic and Commercial aspect eg. TTEs, Conductors, Reservation, Unreserved Tickets, Booking, Station Managers etc. over N.E. Railway. |
| SVO (Traffic) | 0551-2462146 | Assisting Officer to Dy. CVO (Traffic) |
| Dy. CVO (E) | 0551-2462132 | Overall supervision and functioning of Vigilance Cases arising out of Civil Engineering Department eg. Railway Tracks, Buildings, Bridges etc. over N.E Railway. |
| SVO (A) | 0551-2462134 | Overall supervision and functioning of Vigilance Cases arising out of Estt./ Personnel and Accounts aspect over N.E Railway. |
| Dy. CVO (S) | 0551-2462138 | Overall supervision and functioning of Vigilance Cases arising out of Stores aspect over N.E. Railway. |
| Dy.CVO (EL) | 0551-2462178 | Overall supervision and functioning of Vigilance Cases arising out of Electrical Department and RPF aspects over N.E. Railway. |
| Dy.CVO (Mech.) | 0551-2462140 | Overall supervision and functioning of Vigilance Cases arising out of Mechanical Department aspect over N.E Railway. |
| Dy.CVO (S&T) | 0551-2464120 | Overall supervision and functioning of Vigilance Cases arising out of S&T and Medical Department aspects over N.E. Railway |
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Frequently asked questions
What is North Eastern Railway customer care number?
North Eastern Railway customer care number is 139. You can call this number for all railway-related inquiries, including train schedules, reservations, and complaints.What is North Eastern Railway toll free number?
The North Eastern Railway toll free number is 139. This number connects you to the railway’s enquiry and grievance redressal services.What is North Eastern Railway head office address?
The head office of North Eastern Railway is located at Satarkata Bhawan, Block-A, GPO Complex, INA, New Delhi - 110023.How to contact North Eastern Railway customer care?
You can contact North Eastern Railway customer care by calling the toll‑free number 139, visiting their website https://ner.indianrailways.gov.in/, or reaching out via their social media channels on Facebook and Twitter.Does North Eastern Railway have WhatsApp support?
North Eastern Railway does not currently provide WhatsApp support. You can reach them through the toll‑free phone line, website, or social media.How to file a complaint with North Eastern Railway?
To file a complaint with North Eastern Railway, you can call the toll‑free number 139 (also listed for Rail Madad complaints) or use the complaint forms available on their official website.
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