CustomerCareLink
Northeast Frontier Railway Contact No.

Northeast Frontier Railway Contact No.

Organisation: North East Frontier Railway

Toll free Numbers:
139(Train Enquiry, Assistance & Grievances)
138(Passenger Helpline)
182(Helpline for Women in Railways)
All India Numbers:
03612570515(For Support)
Address

Pandu Port Road, Maligaon, Guwahati, Assam 781012, India

Socials:
Important Links:
NFR Telephone Directory
DesigNameOfficeResidence
RlyBSNLRlyBSNL
General Management
GmAnshul Gupta220000361-2676000220010361-2676001
Agm-220200361-2676002220210361-2676003
Dgm &Secy/GmSubhanan Chanda220020361-2676004220030361-2676005
Sr.DgmRajib Mahajan220300361-2676055220310361-2570553
CproSabyasachi De220900361-2676085220910361-2676956
Dgm/GB.B.Pandey220140361-2676087220150361-2570635
Cvo/EBaldev Singh220700361-2676057220710361-2570792
Dy.Cvo/TY.N Singh23659-22067-
Dy Cvo/SBikash Kumar220760361-2676098220770361-2572524
Dy Cvo/El,S&TMonoj Kumar224520361-2579926224530361-2579916
Dgm/RajbhasaLaxman Shivhari220600361-267607022061-
Accounts
PfaD.K.Ramaiah221000361-2676012--
Fa&Cao/WstOm Prakash221020361-2674904221030361-2578157
Fa & Cao F&BDavid Lalmalsawma221080361-2670981221090361-2670100
Fa&Cao/GMahabir Prasad22122---
Dy.Cao/TMrs. Batsala Baradrajan221180361-2570513221050361-2676077
Dy.Cao/G-221060361-2672452221070361-2672806
Dy.Fa/Store&Ws-221100361-267277623429-
Dy.Fa/Bks.&Bt.Sunil Kumar-0361-2675961-0361-2675691
Dy.Fa/Fin.Mrs.D.Sachdeva-0361-2676080221110361-2570578
Dy.Fa/Store-221210361-2674904234290361-2676131
Chief CashierA.Chanda222700361-2676086--
Sr.EdpmMrs. Bhabna Karan222800361-2676068222810361-2676614
Audit
Dg /AuditS.A.Batheu222000361-2676099222010361-2676207
Dy.Dir/AuditUttam Chanda222020361-267002622203-
Commercial
PccmV.V Jituri223000361-2676008223010361-2676009
Ccm/PmTanweer Hassan223020361-2676056223030361-2570897
Ccm/FmL.Saikia223400361-2676071--
Dy.Ccm/PmS. Sengupta223060361-2570329223070361-2676111
Dy.Ccm/It,Rates & CatSanjib Ghosh22304-22305-
Dy.Ccm/Fm-223800361-2570305223810361-2575080
Dy.Ccm.ClaimsAmal Chowdhury223420361-2676083-0361-2675246
Scm/Rates & ItKrishna Prasad R22382-22383-
Electrical
PceeRavilesh Kumar224000361-2676028224010361-2676029
CeseDr.Sanjay Nayar224020361-2676033224030361-2676208
CegeHarish Chander224040361-2676059224050361-2670048
CedeTapan Kr. Sinha22406-22407-
CeleAsutosh Kumar Singh22414-22415-
Cee/Eem-22410-22411-
Dycee/PsL.R.Wary224080361-267607222409-
Dycee/trChandan Nepal Mazumder24428---
Safety
PcsoSita Ram Sinku233500361-2676016233510361-2676017
Dy Cso/TA.Jha233560361-2673045233570361-2381350
Dy Cso/EnggS.George233540361-2675105233550361-2570611
Dy Cso/S&TAshish Sinha233580361-2674453-0361-2674454
Dy.Cso/MR.K.Mandal233600361-2676115233610361-2670667
Aso/Elect.Ronak----
Operating
PcomVivek Srivastava227000361-2676006227010361-2676007
Ctpm-227020361-2676041227030361-2570549
CftmR. K Mondal227040361-267606122705-
CptmRashmi Gautam227060361-2670939227070361-2670989
Dy.Com/GDr U.Sukla227100361-257034422711-
Dy.Com/HqP.S.Seal22726-22727-
Dy.Com/Pl-22708-227090361-2675359
Dy.Com/CR.N.Ranmug22714-227150361-2570619
Ss/Ic/KyqPranjit Das22778---
Station Dir. GhyParesh Kalita260020361-273042426003-
Personnel
PcpoC.Saikia228000361-2676018228010361-2676205
Cpo/AdmTimothy T.Gonme228020361-2676034228030361-2676019
Cpo/transformation-24120---
Cpo/IrSasanka Sharma22806-22807-
Dy.Cpo/Ir-228040361-267097322805-
Dy.Cpo/HqMrs.Garima Sodhi228082572091228090361-2570226
Chairman / RrcShirish Kamble22814267611622815-
Chairman / Rrb/GhyS.Lahiri267002540813236310361-2570487
Security
PcscPranav Kumar233000361-2676020233010361-2676021
CscR.B.Rupnawar233020361-2570421233030361-2570765
Dy.Csc-233120361-2676049--
Grp/Kyq-23343---
Securty/Cnl-1000361-2570375--
Oc/Rpf/Mlg-23326---
Oc/Rpf/Kyq-23342---
P.S / Jhaluk.-236470361-2570522--
P.S / Num-236480361-2674244--
Construction
GmSunil Sharma230000361-2570697230010361-2571717
Cao/Con/IH.S.Yadav230040361-2676979230050361-2676812
Cao/IiK.K.Agarwal230060361-2573291230070361-2679936
Cao/IiiKaushal Kishore231000361-2570721231010361-2676189
Secy TO GmP.Srivastava230020361-2671617230030361-2570604
Fa&Cao-230300361-2570723230310361-2570366
Fa&Cao/IAbul Hayat234340361-2670158234330361-2570715
Fa&Cao/IiH Meena230340361-2572785230350361-2570578
Dir/AuditT.I. Kubzar230600361-2571801230610361-2676986
Ce/C/IB.N.Bhaskar231160361-2670832231170361-2670940
Ce/C/IiVinod Kumar231020361-2570773231030361-2571947
Ce/C/IiiJ P Singh231040361-2571794231050361-2571946
Ce/C/IvK.Narah231060361-2676794231070361-2676845
Ce/C/VKhindu Ram231080361-2571929231090361-2572037
Ce/C/ViRamesh Kumar231100361-2673943231110361-2572089
Ce/C/ViiSandeep Sarma232340361-2676074232350361-2676190
Ce/C/ViiiS.P.Singh231720361-2676073231730361-2676189
Ce/C/Ix-231270361-2676122231850361-2676121
CeeV.K.Upadhaya234700361-2671243234710361-2570048
Dy.ComP.Sutradhar230700361-2570775230710361-2570456
CpoSandeep Sarma231270361-2676122231850361-2676121
PcsteK.N.Kherotia232000361-2676039232010361-2676088
Cste/IiMasood Alam232020361-2676048232030361-2570568
PcmmSunil. K. Sehgal234000361-2570102234010361-2570786
Dy. Csc-231400361-2570063231800361-2570058
Mechanical
PcmeG.K.Gupta226000361-2676014226010361-2676015
Cme/PlK.S.Jain226080361-2570523226090361-2570286
CweJatidindra Digi226020361-2573261226030361-2672442
Crse/FreightSukhlal Birua226040361-2676093226050361-2676863
Cmpe/DslDeva Durgan Balaji226100361-267658122611-
Crse/ChgSitaram Sinku226060361-2676045226070361-2676202
Dy.Cme/ChgJ.P.Singh22614---
Dy.Cme/E&HmR.Sundarrajan22630---
Dy.Cme/WsBhaben Nath226160361-2574945--
Dy.Cme/DRam Pukar Raman22622---
Dy.Cme/O&FV.C Manjhi226420361-2676108--
Secy. To CmeUtpal Sharma226200361-2676181--
Engineering
PceVinod Kumar Verma225000361-2676010225010361-2676011
Cpd/BwSandeep Sharma24200---
CteRam Gopal225020361-2676075225030361-2570499
CbeNilomoni Brahma225040361-2676042225050361-2570399
CpdeYogesh Verma225060361-2676051225070361-2570623
CgeP.J.Sharma225080361-2676192225090361-2570495
Ce/TpS.S.Khongrymmay225260361-2673031225270361-2672805
Ce/TmcS.P.Deshmukh225180361-2673032225190361-2570423
Ce/Bridge/RehabSunil Mittal242160361-267427724217-
Ce/SdRamesh Kumar242180361-267529024219-
Ce/RswN.S.Negi225280361-2674994225290361-2675024
Secy.TO Pr.CeP.K.Das225120361-2676047225130361-2570590
Dy.Ce/td-225740361-2672898225750361-2675024
Dyce/WorksA. Majumder225200361-2674334225210361-2674274
Dy.Ce/TkS.J.Mandal225220361-2573263225230361-2674175
Dy.Ce/BdKoteswar Pannala225800361-2570620225810361-2571780
Dyce/TpV.Hauzel22560-225610361-2570629
Dy.Ce/GPallab Bordoloi225360361-267604722537-
Dy.Ce/trRajveer22540-22541-
Dy.Ce/Co-Ord-225140361-267289822515-
Sr.Den/Cor/MlgGautam Singh224600361-2570395224610361-2570646
Dy.Ce/BridgeJ.Chakraborty22524-22525-
Dy.Ce/TmcRana Kumar Das225160361-2676046225170361-2674277
Store
PcmmSanjeev S Katware235000361-2676022235010361-2676023
Cmm/MG.S.Dudeja235020361-267609623503-
Cmm/SalesP.K.Mishra235040361-2570569235050361-2574265
Dy.Cmm/IcA.K.Suklabaidya235060361-2672423--
Dy.Cmm/E&GVikas Rathi235120361-2676044--
Dy.Cmm/Dsl.A.K.Mitra235080361-2670088235090361-2670089
Dy.Cmm/C-235160361-2672423--
Dy.Cmm/HqK.Chakraborty235100361-267212823511-
Dy.Cmm/C&WS.Mukherjee235180361-257041823519-
Dy.Cmm/PnoS.K.Singh254600361-2570264235450361-2570929
Medical
PcmdDr.G.K.Chakraborty237000361-2676024237010361-2676025
Chd/HqDr.P.Maheswari237040361-257438923705-
Addl.Cmd / Ta-237020361-267271123707-
Dycmd/MsDr.C.N.Jana237060361-267211123703-
Addl.Cmd/HqDr.S.C.Rava23708-23709-
MdDr.B.P.Deka237200361-2570492237210361-2571118
Css-23722-23723-
Achd/Admn/Ch/MlgDr.A.Phukan23724-23731-
Achd/Ch/Mlg-23728-23729-
Achd/Ch/Mlg-23762---
Achd/Opd/IcDr.(Mrs.)J.Hmar23758-23777-
Achd/Ch/Mlg-23747-23777-
Cms /MlgDr.(Smt) Swapna Daimari----
Acds/Ch/MlgDr.(Mrs.)S.Homagain----
Sr.Dmo/Ch.Mlg-25094---
Achd/Ch.MlgDr.G.L.Pegoo23734---
Achd/Ch.Mlg-----
Achd/Ch.MlgDr.D.Doley23738---
Sr.Dmo/Ch.MlgDr.(Mrs.)D.Kharmalki23738---
Sr.Dmo/Ch.Mlg/RadiDr.B.Gogoi23760---
Casuality/Ch/ Mlg-1020361-2671025--
Casuality/Ch/ Mlg-23752---
Director/WorksPromod Kumar22559---
Signal & Telecom
PcsteSameer Dikshit229000361-2676026229010361-2676027
CseV.S.Meena229020361-2676054229030361-2570568
CceK.K.Srivastava229040361-2672424229050361-2570645
Cste/ProjectP.R.Patankar229060361-2672427229070361-2676040
Cste/Pl-229080361-267608622909-
Dy.Cste/SignalD.Deb229180361-267605222919-
Dy.Cste/Hq CumteleGakul Ranjan Das229100361-2676053-0361-2465549
Dy.Cste/Pl&DesigShabhor Khargonkar229120361-2674108--
Dy.Cste/ProjectGaurav Kumar22914--0361-2676040
Dy.Cste/WorksP.J.Das229200361-267438422921-
Sr.Dste/MlgAmit Kumar229600361-2676063229610361-2676204
Divisions
Katihar
DrmS. K. Choudhury4400006452-2305554400106452-230857
AdrmV. K .Chowdhary4400206452-2317444400306452-231394
Alipurduar
DrmDilip Kr. Singh3400003564-2552733400103564-255310
AdrmR.K.Gupta3400203564-2556833400303564-255359
Rangiya
DrmV.K.Srivastava3800003621-2404833800103621-242508
AdrmR.C.Badole3800203621-2443503800303621-244351
Lumding
DrmJ.S.Lakra5400003674-2633625400103674-263363
AdrmJ.P.Singh5400203674-2633955400303674-263170
Adrm/Ghy-26000-22057-
Tinsukia
DrmBijaya Kr.Mishra640000374-2330032640010374-2330031
AdrmK.Singson640020374-2337729640030374-2337730
For trunk Assistance-180

Division
Alipuduar
Railway Madad Helpline139
Alipurduar Junction Enquiry03564-234133
New Alipurduar Enquiry03564-234131
Disaster Management Helpline Number03564-253498 03564-1072 03564-270870 03564-270871
Disaster Helpline Number at NCB7605036155

Click here for division details.
List Of Appellate Authority, CPIOs
DepartmentAppellate authority & CPIOsNameDesignationRailwayBSNLCUG
Headquarters
Genl. AdminAAB.LakraSDGM220300361-26760559957550002
Genl. AdminCPIOB.B. PandeyDGM(G)220140361-26760879957550004
RabhasaAAP.K. MishraCMPE/Rajbhasha227060361-26709399957550403
RabhasaCPIOSahdeo Singh PurtySr. RA/MLG223420361-26760839957550954
PersonalAAP. Kishore BabuCPO/A228020361-26760349957550601
PersonalCPIOS.S. KambleChairman/RRC228040361-26709739957550603
CommercialAATanweer HossainCCM/FM223020361-26760569957550951
CommercialCPIOAmal Ch. ChoudhuryDy.CCM/Claims223060361-25703299957550955
EngineeringAASubrata SarkarCGE/G225080361-26761929957550204
EngineeringCPIOPallab BordoloiDy.CE/G225600361-25732639957550204
AccountsAAMahabir PrasadFA&CAO/G221060361-26724529957550108
AccountsCPIOY. AnandDy.CAO/G221060361-26724529957550104
MechanicalAASukhlal BiruaCRSE/Freight226100361-26765819957550401
MechanicalCPIOUtpal SarmaDy.CME/HQ226200361-26761819957550414
ElectricalAAHarish ChandarCESE224020361-26760339957550301
ElectricalCPIORanjit Kumar BorahDy.CEE/Chg/HQ224060361-25730129957550303
SecurityAAJyoti Kumar SatijaDIG Cum CSC/NFR233020361-25704219957550701
SecurityCPIOSomnath ChakrabartySO TO CSE233100361-25703789957550702
OperatingAASmt. Rashmi GautamCPTM227060361-26709399957550901
OperatingCPIOPartha Sarathi SealDy.COM/HQ22724----------9957550911
Public RelationAAB. LakraSDGM/NFR220200361-26760029957550002
Public RelationCPIOS. ChandaCPRO220900361-26714489957550020
MedicalAADr R.C. BrahmaCHD(HAG)237040361-25743899957550503
MedicalCPIODr. N.DekaDy.CHD/TA237060361-26727119957550505
Signal & TelecomAASanjay ChilwarwarCSTE/PL229060361-26724279957550804
Signal & TelecomCPIOA.SinhaDy.CSTE/Sig229100361-26760539957550805
SafetyAAManoj Kumar AgrawalPCSO233500361-26760169957550730
SafetyCPIOR.K.MandalDy.CSO/M233600361-26761159957550732
VigilanceAAB. LakraSDGM & CVO220300361-26760559957550002
VigilanceCPIOY.N. SinghDy.CVO/T220700361-26760559957550061
StoresAAGhanashyam DudejaCMM/Sales235040361-25705699957550751
StoresCPIOVikashRathiDy.CMM/C &W235120361-26760449957550756
Divisions
KatiharAAV.K. ChoudhuryADRM/KIR--9971441001
KatiharCPIOV.N.DwivediSr.DCM/KIR--9771441950
AlipurduarAAManoj Kumar JindalADRM/APDJ--9002052001
AlipurduarCPIOA.K.JhaDPO/IC/APDJ--9002052600
RangiyaAAP.K.MakwanaADRM/RNY--9957554001
RangiyaCPIOSanjib GhoshSr.DCM/RNY--9957554950
LumdingAARamashish YadavADRM/LMG--9957553001
LumdingCPIOAshok Kumar DeySr.DCM/LMG--9957553950
TinsukiaAAD.B.SinghADRM/TSK--9957555001
TinsukiaCPIOR.N. RanmungSr.DCM/TSK--9957555950
NF Railway (Construction)
NF Railway (Con)AAH.S. YadavCAO/Con-1230040361-26769799957556001
NF Railway (Con)CPIOS.RoyDy.CE/Con/Tunne244700361-26709859957556239

Contact List
One Point Contact - Zonal
HQDesignationContact NumberE-mail Address
Freight & ParcelSCM/Rates & IT9957550966[email protected]
PassengerSCM/Rates & IT9957550966[email protected]
EmployeeAPO/IT& MPP9957550630[email protected]

One Point Contact - Division
DivisionDesignationContact NumberE-mail Address
Katihar Division
Freight & ParcelSr DOM/KIR9771441900
PassengerSr.DCM/KIR9771441950
EmployeeSr.DPO/KIR9771441600
Alipurduar Division
Freight & ParcelSr.DOM/APDJ9002052900[email protected]
PassengerSr DCM/APDJ9002052950
EmployeeSr DPO/APDJ9002052600[email protected]
Rangiya Division
Freight & ParcelSr.DOM/RNY9957554900[email protected]
PassengerSr.DCM/RNY9957554950
EmployeeSr.DPO/RNY9957554600[email protected]
Lumding Division
Freight & ParcelSr.DOM/LMG9957553900[email protected]
PassengerSr.DCM/LMG9957553950
EmployeeSr.DPO/LMG9957553600[email protected]
Tinsukia Division
Freight & ParcelSr.DOM/TSK9957555900
PassengerSr.DCM/TSK9957555950
EmployeeSr.DPO/TSK9957555600[email protected]

Vigilance Officers
Name/DesignationPhone No
R. Mahajan Sr.Dy.General Manager & Chief Vigilance Officer0361-2676055
B. Singh Chief Vigilance Officer(Engineering)0361-2676057
Manoj Kumar Dy.Chief Vigilance Officer (Electrical and S&T)0361-2572465
Vikash Kumar Dy.Chief Vigilance Officer (Stores, Medical & Mechanical)0361-2676098
Y. N. Singh Dy.Chief Vigilance Officer (Traffic)0361-2676058
N. M. Hazong Vigilance Officer (Accounts and RPF)0361-2670077
M. Ahmed Vigilance Officer (Personnel)0361-2670077