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Northeast Frontier Railway Contact No.

nfr.indianrailways.gov.in

Northeast Frontier Railway Contact No. customer care number is 139. Get Northeast Frontier Railway Contact No. toll free number, helpline, email id, complaint number & support info.

Toll-free numbers

  • 139

    Train Enquiry, Assistance & Grievances

  • 138

    Passenger Helpline

  • 182

    Helpline for Women in Railways

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All India numbers

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About

North East Frontier Railway (NFR) is a zone of Indian Railways, headquartered in Guwahati, Assam, India. It operates and manages railway services across the northeastern states, serving millions of passengers daily. For travel, ticketing, and service inquiries, customers can reach North East Frontier Railway customer care using the contact details below.

Address

Pandu Port Road, Maligaon, Guwahati, Assam 781012, India

NFR Telephone Directory

Desig Name Office Residence
Rly BSNL Rly BSNL
General Management
Gm Anshul Gupta 22000 0361-2676000 22001 0361-2676001
Agm - 22020 0361-2676002 22021 0361-2676003
Dgm &Secy/Gm Subhanan Chanda 22002 0361-2676004 22003 0361-2676005
Sr.Dgm Rajib Mahajan 22030 0361-2676055 22031 0361-2570553
Cpro Sabyasachi De 22090 0361-2676085 22091 0361-2676956
Dgm/G B.B.Pandey 22014 0361-2676087 22015 0361-2570635
Cvo/E Baldev Singh 22070 0361-2676057 22071 0361-2570792
Dy.Cvo/T Y.N Singh 23659 - 22067 -
Dy Cvo/S Bikash Kumar 22076 0361-2676098 22077 0361-2572524
Dy Cvo/El,S&T Monoj Kumar 22452 0361-2579926 22453 0361-2579916
Dgm/Rajbhasa Laxman Shivhari 22060 0361-2676070 22061 -
Accounts
Pfa D.K.Ramaiah 22100 0361-2676012 - -
Fa&Cao/Wst Om Prakash 22102 0361-2674904 22103 0361-2578157
Fa & Cao F&B David Lalmalsawma 22108 0361-2670981 22109 0361-2670100
Fa&Cao/G Mahabir Prasad 22122 - - -
Dy.Cao/T Mrs. Batsala Baradrajan 22118 0361-2570513 22105 0361-2676077
Dy.Cao/G - 22106 0361-2672452 22107 0361-2672806
Dy.Fa/Store&Ws - 22110 0361-2672776 23429 -
Dy.Fa/Bks.&Bt. Sunil Kumar - 0361-2675961 - 0361-2675691
Dy.Fa/Fin. Mrs.D.Sachdeva - 0361-2676080 22111 0361-2570578
Dy.Fa/Store - 22121 0361-2674904 23429 0361-2676131
Chief Cashier A.Chanda 22270 0361-2676086 - -
Sr.Edpm Mrs. Bhabna Karan 22280 0361-2676068 22281 0361-2676614
Audit
Dg /Audit S.A.Batheu 22200 0361-2676099 22201 0361-2676207
Dy.Dir/Audit Uttam Chanda 22202 0361-2670026 22203 -
Commercial
Pccm V.V Jituri 22300 0361-2676008 22301 0361-2676009
Ccm/Pm Tanweer Hassan 22302 0361-2676056 22303 0361-2570897
Ccm/Fm L.Saikia 22340 0361-2676071 - -
Dy.Ccm/Pm S. Sengupta 22306 0361-2570329 22307 0361-2676111
Dy.Ccm/It,Rates & Cat Sanjib Ghosh 22304 - 22305 -
Dy.Ccm/Fm - 22380 0361-2570305 22381 0361-2575080
Dy.Ccm.Claims Amal Chowdhury 22342 0361-2676083 - 0361-2675246
Scm/Rates & It Krishna Prasad R 22382 - 22383 -
Electrical
Pcee Ravilesh Kumar 22400 0361-2676028 22401 0361-2676029
Cese Dr.Sanjay Nayar 22402 0361-2676033 22403 0361-2676208
Cege Harish Chander 22404 0361-2676059 22405 0361-2670048
Cede Tapan Kr. Sinha 22406 - 22407 -
Cele Asutosh Kumar Singh 22414 - 22415 -
Cee/Eem - 22410 - 22411 -
Dycee/Ps L.R.Wary 22408 0361-2676072 22409 -
Dycee/tr Chandan Nepal Mazumder 24428 - - -
Safety
Pcso Sita Ram Sinku 23350 0361-2676016 23351 0361-2676017
Dy Cso/T A.Jha 23356 0361-2673045 23357 0361-2381350
Dy Cso/Engg S.George 23354 0361-2675105 23355 0361-2570611
Dy Cso/S&T Ashish Sinha 23358 0361-2674453 - 0361-2674454
Dy.Cso/M R.K.Mandal 23360 0361-2676115 23361 0361-2670667
Aso/Elect. Ronak - - - -
Operating
Pcom Vivek Srivastava 22700 0361-2676006 22701 0361-2676007
Ctpm - 22702 0361-2676041 22703 0361-2570549
Cftm R. K Mondal 22704 0361-2676061 22705 -
Cptm Rashmi Gautam 22706 0361-2670939 22707 0361-2670989
Dy.Com/G Dr U.Sukla 22710 0361-2570344 22711 -
Dy.Com/Hq P.S.Seal 22726 - 22727 -
Dy.Com/Pl - 22708 - 22709 0361-2675359
Dy.Com/C R.N.Ranmug 22714 - 22715 0361-2570619
Ss/Ic/Kyq Pranjit Das 22778 - - -
Station Dir. Ghy Paresh Kalita 26002 0361-2730424 26003 -
Personnel
Pcpo C.Saikia 22800 0361-2676018 22801 0361-2676205
Cpo/Adm Timothy T.Gonme 22802 0361-2676034 22803 0361-2676019
Cpo/transformation - 24120 - - -
Cpo/Ir Sasanka Sharma 22806 - 22807 -
Dy.Cpo/Ir - 22804 0361-2670973 22805 -
Dy.Cpo/Hq Mrs.Garima Sodhi 22808 2572091 22809 0361-2570226
Chairman / Rrc Shirish Kamble 22814 2676116 22815 -
Chairman / Rrb/Ghy S.Lahiri 26700 2540813 23631 0361-2570487
Security
Pcsc Pranav Kumar 23300 0361-2676020 23301 0361-2676021
Csc R.B.Rupnawar 23302 0361-2570421 23303 0361-2570765
Dy.Csc - 23312 0361-2676049 - -
Grp/Kyq - 23343 - - -
Securty/Cnl - 100 0361-2570375 - -
Oc/Rpf/Mlg - 23326 - - -
Oc/Rpf/Kyq - 23342 - - -
P.S / Jhaluk. - 23647 0361-2570522 - -
P.S / Num - 23648 0361-2674244 - -
Construction
Gm Sunil Sharma 23000 0361-2570697 23001 0361-2571717
Cao/Con/I H.S.Yadav 23004 0361-2676979 23005 0361-2676812
Cao/Ii K.K.Agarwal 23006 0361-2573291 23007 0361-2679936
Cao/Iii Kaushal Kishore 23100 0361-2570721 23101 0361-2676189
Secy TO Gm P.Srivastava 23002 0361-2671617 23003 0361-2570604
Fa&Cao - 23030 0361-2570723 23031 0361-2570366
Fa&Cao/I Abul Hayat 23434 0361-2670158 23433 0361-2570715
Fa&Cao/Ii H Meena 23034 0361-2572785 23035 0361-2570578
Dir/Audit T.I. Kubzar 23060 0361-2571801 23061 0361-2676986
Ce/C/I B.N.Bhaskar 23116 0361-2670832 23117 0361-2670940
Ce/C/Ii Vinod Kumar 23102 0361-2570773 23103 0361-2571947
Ce/C/Iii J P Singh 23104 0361-2571794 23105 0361-2571946
Ce/C/Iv K.Narah 23106 0361-2676794 23107 0361-2676845
Ce/C/V Khindu Ram 23108 0361-2571929 23109 0361-2572037
Ce/C/Vi Ramesh Kumar 23110 0361-2673943 23111 0361-2572089
Ce/C/Vii Sandeep Sarma 23234 0361-2676074 23235 0361-2676190
Ce/C/Viii S.P.Singh 23172 0361-2676073 23173 0361-2676189
Ce/C/Ix - 23127 0361-2676122 23185 0361-2676121
Cee V.K.Upadhaya 23470 0361-2671243 23471 0361-2570048
Dy.Com P.Sutradhar 23070 0361-2570775 23071 0361-2570456
Cpo Sandeep Sarma 23127 0361-2676122 23185 0361-2676121
Pcste K.N.Kherotia 23200 0361-2676039 23201 0361-2676088
Cste/Ii Masood Alam 23202 0361-2676048 23203 0361-2570568
Pcmm Sunil. K. Sehgal 23400 0361-2570102 23401 0361-2570786
Dy. Csc - 23140 0361-2570063 23180 0361-2570058
Mechanical
Pcme G.K.Gupta 22600 0361-2676014 22601 0361-2676015
Cme/Pl K.S.Jain 22608 0361-2570523 22609 0361-2570286
Cwe Jatidindra Digi 22602 0361-2573261 22603 0361-2672442
Crse/Freight Sukhlal Birua 22604 0361-2676093 22605 0361-2676863
Cmpe/Dsl Deva Durgan Balaji 22610 0361-2676581 22611 -
Crse/Chg Sitaram Sinku 22606 0361-2676045 22607 0361-2676202
Dy.Cme/Chg J.P.Singh 22614 - - -
Dy.Cme/E&Hm R.Sundarrajan 22630 - - -
Dy.Cme/Ws Bhaben Nath 22616 0361-2574945 - -
Dy.Cme/D Ram Pukar Raman 22622 - - -
Dy.Cme/O&F V.C Manjhi 22642 0361-2676108 - -
Secy. To Cme Utpal Sharma 22620 0361-2676181 - -
Engineering
Pce Vinod Kumar Verma 22500 0361-2676010 22501 0361-2676011
Cpd/Bw Sandeep Sharma 24200 - - -
Cte Ram Gopal 22502 0361-2676075 22503 0361-2570499
Cbe Nilomoni Brahma 22504 0361-2676042 22505 0361-2570399
Cpde Yogesh Verma 22506 0361-2676051 22507 0361-2570623
Cge P.J.Sharma 22508 0361-2676192 22509 0361-2570495
Ce/Tp S.S.Khongrymmay 22526 0361-2673031 22527 0361-2672805
Ce/Tmc S.P.Deshmukh 22518 0361-2673032 22519 0361-2570423
Ce/Bridge/Rehab Sunil Mittal 24216 0361-2674277 24217 -
Ce/Sd Ramesh Kumar 24218 0361-2675290 24219 -
Ce/Rsw N.S.Negi 22528 0361-2674994 22529 0361-2675024
Secy.TO Pr.Ce P.K.Das 22512 0361-2676047 22513 0361-2570590
Dy.Ce/td - 22574 0361-2672898 22575 0361-2675024
Dyce/Works A. Majumder 22520 0361-2674334 22521 0361-2674274
Dy.Ce/Tk S.J.Mandal 22522 0361-2573263 22523 0361-2674175
Dy.Ce/Bd Koteswar Pannala 22580 0361-2570620 22581 0361-2571780
Dyce/Tp V.Hauzel 22560 - 22561 0361-2570629
Dy.Ce/G Pallab Bordoloi 22536 0361-2676047 22537 -
Dy.Ce/tr Rajveer 22540 - 22541 -
Dy.Ce/Co-Ord - 22514 0361-2672898 22515 -
Sr.Den/Cor/Mlg Gautam Singh 22460 0361-2570395 22461 0361-2570646
Dy.Ce/Bridge J.Chakraborty 22524 - 22525 -
Dy.Ce/Tmc Rana Kumar Das 22516 0361-2676046 22517 0361-2674277
Store
Pcmm Sanjeev S Katware 23500 0361-2676022 23501 0361-2676023
Cmm/M G.S.Dudeja 23502 0361-2676096 23503 -
Cmm/Sales P.K.Mishra 23504 0361-2570569 23505 0361-2574265
Dy.Cmm/Ic A.K.Suklabaidya 23506 0361-2672423 - -
Dy.Cmm/E&G Vikas Rathi 23512 0361-2676044 - -
Dy.Cmm/Dsl. A.K.Mitra 23508 0361-2670088 23509 0361-2670089
Dy.Cmm/C - 23516 0361-2672423 - -
Dy.Cmm/Hq K.Chakraborty 23510 0361-2672128 23511 -
Dy.Cmm/C&W S.Mukherjee 23518 0361-2570418 23519 -
Dy.Cmm/Pno S.K.Singh 25460 0361-2570264 23545 0361-2570929
Medical
Pcmd Dr.G.K.Chakraborty 23700 0361-2676024 23701 0361-2676025
Chd/Hq Dr.P.Maheswari 23704 0361-2574389 23705 -
Addl.Cmd / Ta - 23702 0361-2672711 23707 -
Dycmd/Ms Dr.C.N.Jana 23706 0361-2672111 23703 -
Addl.Cmd/Hq Dr.S.C.Rava 23708 - 23709 -
Md Dr.B.P.Deka 23720 0361-2570492 23721 0361-2571118
Css - 23722 - 23723 -
Achd/Admn/Ch/Mlg Dr.A.Phukan 23724 - 23731 -
Achd/Ch/Mlg - 23728 - 23729 -
Achd/Ch/Mlg - 23762 - - -
Achd/Opd/Ic Dr.(Mrs.)J.Hmar 23758 - 23777 -
Achd/Ch/Mlg - 23747 - 23777 -
Cms /Mlg Dr.(Smt) Swapna Daimari - - - -
Acds/Ch/Mlg Dr.(Mrs.)S.Homagain - - - -
Sr.Dmo/Ch.Mlg - 25094 - - -
Achd/Ch.Mlg Dr.G.L.Pegoo 23734 - - -
Achd/Ch.Mlg - - - - -
Achd/Ch.Mlg Dr.D.Doley 23738 - - -
Sr.Dmo/Ch.Mlg Dr.(Mrs.)D.Kharmalki 23738 - - -
Sr.Dmo/Ch.Mlg/Radi Dr.B.Gogoi 23760 - - -
Casuality/Ch/ Mlg - 102 0361-2671025 - -
Casuality/Ch/ Mlg - 23752 - - -
Director/Works Promod Kumar 22559 - - -
Signal & Telecom
Pcste Sameer Dikshit 22900 0361-2676026 22901 0361-2676027
Cse V.S.Meena 22902 0361-2676054 22903 0361-2570568
Cce K.K.Srivastava 22904 0361-2672424 22905 0361-2570645
Cste/Project P.R.Patankar 22906 0361-2672427 22907 0361-2676040
Cste/Pl - 22908 0361-2676086 22909 -
Dy.Cste/Signal D.Deb 22918 0361-2676052 22919 -
Dy.Cste/Hq Cumtele Gakul Ranjan Das 22910 0361-2676053 - 0361-2465549
Dy.Cste/Pl&Desig Shabhor Khargonkar 22912 0361-2674108 - -
Dy.Cste/Project Gaurav Kumar 22914 - - 0361-2676040
Dy.Cste/Works P.J.Das 22920 0361-2674384 22921 -
Sr.Dste/Mlg Amit Kumar 22960 0361-2676063 22961 0361-2676204
Divisions
Katihar
Drm S. K. Choudhury 44000 06452-230555 44001 06452-230857
Adrm V. K .Chowdhary 44002 06452-231744 44003 06452-231394
Alipurduar
Drm Dilip Kr. Singh 34000 03564-255273 34001 03564-255310
Adrm R.K.Gupta 34002 03564-255683 34003 03564-255359
Rangiya
Drm V.K.Srivastava 38000 03621-240483 38001 03621-242508
Adrm R.C.Badole 38002 03621-244350 38003 03621-244351
Lumding
Drm J.S.Lakra 54000 03674-263362 54001 03674-263363
Adrm J.P.Singh 54002 03674-263395 54003 03674-263170
Adrm/Ghy - 26000 - 22057 -
Tinsukia
Drm Bijaya Kr.Mishra 64000 0374-2330032 64001 0374-2330031
Adrm K.Singson 64002 0374-2337729 64003 0374-2337730
For trunk Assistance-180

Division

Alipuduar

Railway Madad Helpline 139
Alipurduar Junction Enquiry 03564-234133
New Alipurduar Enquiry 03564-234131
Disaster Management Helpline Number 03564-253498 03564-1072 03564-270870 03564-270871
Disaster Helpline Number at NCB 7605036155

Click here for division details.

List Of Appellate Authority, CPIOs

Department Appellate authority & CPIOs Name Designation Railway BSNL CUG
Headquarters
Genl. Admin AA B.Lakra SDGM 22030 0361-2676055 9957550002
Genl. Admin CPIO B.B. Pandey DGM(G) 22014 0361-2676087 9957550004
Rabhasa AA P.K. Mishra CMPE/Rajbhasha 22706 0361-2670939 9957550403
Rabhasa CPIO Sahdeo Singh Purty Sr. RA/MLG 22342 0361-2676083 9957550954
Personal AA P. Kishore Babu CPO/A 22802 0361-2676034 9957550601
Personal CPIO S.S. Kamble Chairman/RRC 22804 0361-2670973 9957550603
Commercial AA Tanweer Hossain CCM/FM 22302 0361-2676056 9957550951
Commercial CPIO Amal Ch. Choudhury Dy.CCM/Claims 22306 0361-2570329 9957550955
Engineering AA Subrata Sarkar CGE/G 22508 0361-2676192 9957550204
Engineering CPIO Pallab Bordoloi Dy.CE/G 22560 0361-2573263 9957550204
Accounts AA Mahabir Prasad FA&CAO/G 22106 0361-2672452 9957550108
Accounts CPIO Y. Anand Dy.CAO/G 22106 0361-2672452 9957550104
Mechanical AA Sukhlal Birua CRSE/Freight 22610 0361-2676581 9957550401
Mechanical CPIO Utpal Sarma Dy.CME/HQ 22620 0361-2676181 9957550414
Electrical AA Harish Chandar CESE 22402 0361-2676033 9957550301
Electrical CPIO Ranjit Kumar Borah Dy.CEE/Chg/HQ 22406 0361-2573012 9957550303
Security AA Jyoti Kumar Satija DIG Cum CSC/NFR 23302 0361-2570421 9957550701
Security CPIO Somnath Chakrabarty SO TO CSE 23310 0361-2570378 9957550702
Operating AA Smt. Rashmi Gautam CPTM 22706 0361-2670939 9957550901
Operating CPIO Partha Sarathi Seal Dy.COM/HQ 22724 ---------- 9957550911
Public Relation AA B. Lakra SDGM/NFR 22020 0361-2676002 9957550002
Public Relation CPIO S. Chanda CPRO 22090 0361-2671448 9957550020
Medical AA Dr R.C. Brahma CHD(HAG) 23704 0361-2574389 9957550503
Medical CPIO Dr. N.Deka Dy.CHD/TA 23706 0361-2672711 9957550505
Signal & Telecom AA Sanjay Chilwarwar CSTE/PL 22906 0361-2672427 9957550804
Signal & Telecom CPIO A.Sinha Dy.CSTE/Sig 22910 0361-2676053 9957550805
Safety AA Manoj Kumar Agrawal PCSO 23350 0361-2676016 9957550730
Safety CPIO R.K.Mandal Dy.CSO/M 23360 0361-2676115 9957550732
Vigilance AA B. Lakra SDGM & CVO 22030 0361-2676055 9957550002
Vigilance CPIO Y.N. Singh Dy.CVO/T 22070 0361-2676055 9957550061
Stores AA Ghanashyam Dudeja CMM/Sales 23504 0361-2570569 9957550751
Stores CPIO VikashRathi Dy.CMM/C &W 23512 0361-2676044 9957550756
Divisions
Katihar AA V.K. Choudhury ADRM/KIR - - 9971441001
Katihar CPIO V.N.Dwivedi Sr.DCM/KIR - - 9771441950
Alipurduar AA Manoj Kumar Jindal ADRM/APDJ - - 9002052001
Alipurduar CPIO A.K.Jha DPO/IC/APDJ - - 9002052600
Rangiya AA P.K.Makwana ADRM/RNY - - 9957554001
Rangiya CPIO Sanjib Ghosh Sr.DCM/RNY - - 9957554950
Lumding AA Ramashish Yadav ADRM/LMG - - 9957553001
Lumding CPIO Ashok Kumar Dey Sr.DCM/LMG - - 9957553950
Tinsukia AA D.B.Singh ADRM/TSK - - 9957555001
Tinsukia CPIO R.N. Ranmung Sr.DCM/TSK - - 9957555950
NF Railway (Construction)
NF Railway (Con) AA H.S. Yadav CAO/Con-1 23004 0361-2676979 9957556001
NF Railway (Con) CPIO S.Roy Dy.CE/Con/Tunne 24470 0361-2670985 9957556239

Contact List

One Point Contact - Zonal

HQ Designation Contact Number E-mail Address
Freight & Parcel SCM/Rates & IT 9957550966 [email protected]
Passenger SCM/Rates & IT 9957550966 [email protected]
Employee APO/IT& MPP 9957550630 [email protected]

One Point Contact - Division

Division Designation Contact Number E-mail Address
Katihar Division
Freight & Parcel Sr DOM/KIR 9771441900
Passenger Sr.DCM/KIR 9771441950
Employee Sr.DPO/KIR 9771441600
Alipurduar Division
Freight & Parcel Sr.DOM/APDJ 9002052900 [email protected]
Passenger Sr DCM/APDJ 9002052950
Employee Sr DPO/APDJ 9002052600 [email protected]
Rangiya Division
Freight & Parcel Sr.DOM/RNY 9957554900 [email protected]
Passenger Sr.DCM/RNY 9957554950
Employee Sr.DPO/RNY 9957554600 [email protected]
Lumding Division
Freight & Parcel Sr.DOM/LMG 9957553900 [email protected]
Passenger Sr.DCM/LMG 9957553950
Employee Sr.DPO/LMG 9957553600 [email protected]
Tinsukia Division
Freight & Parcel Sr.DOM/TSK 9957555900
Passenger Sr.DCM/TSK 9957555950
Employee Sr.DPO/TSK 9957555600 [email protected]

Vigilance Officers

Name/Designation Phone No
R. Mahajan Sr.Dy.General Manager & Chief Vigilance Officer 0361-2676055
B. Singh Chief Vigilance Officer(Engineering) 0361-2676057
Manoj Kumar Dy.Chief Vigilance Officer (Electrical and S&T) 0361-2572465
Vikash Kumar Dy.Chief Vigilance Officer (Stores, Medical & Mechanical) 0361-2676098
Y. N. Singh Dy.Chief Vigilance Officer (Traffic) 0361-2676058
N. M. Hazong Vigilance Officer (Accounts and RPF) 0361-2670077
M. Ahmed Vigilance Officer (Personnel) 0361-2670077

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Frequently asked questions

  • What is North East Frontier Railway customer care number?

    North East Frontier Railway customer care number is 03612570515. You can call this number for all railway inquiries, ticketing, and service support.
  • What is North East Frontier Railway toll free number?

    North East Frontier Railway toll free number is 139. It provides a helpline for train enquiry, assistance, and grievances.
  • What is North East Frontier Railway head office address?

    The head office of North East Frontier Railway is located at Pandu Port Road, Maligaon, Guwahati, Assam 781012, India.
  • How to contact North East Frontier Railway customer care?

    You can contact North East Frontier Railway customer care by calling toll‑free numbers 139, 138, 182, or the all‑India number 03612570515. You can also visit their website https://nfr.indianrailways.gov.in/ and follow them on Facebook (https://www.facebook.com/NFRailway) and Twitter (https://nfr.indianrailways.gov.in/view_section.jsp?fontColor=black&backgroundColor=LIGHTSTEELBLUE&lang=0&id=0,1,649).
  • Does North East Frontier Railway have WhatsApp support?

    No, North East Frontier Railway does not currently offer WhatsApp support. You can reach them via phone or online channels instead.
  • How to file a complaint with North East Frontier Railway?

    To file a complaint, you can call the customer care number 03612570515 or use the Feedback Form at https://nfr.indianrailways.gov.in/view_section.jsp?fontColor=black&backgroundColor=LIGHTSTEELBLUE&lang=0&id=0,7,420.

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