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Northern Railway Contact No.

nr.indianrailways.gov.in/index.jsp

Northern Railway customer care number is 139. Get Northern Railway toll free number, helpline, email id, complaint number & support info.

Toll-free numbers

  • 139

    Train Enquiry, Assistance & Grievances

  • 138

    Passenger Helpline

  • 182

    Helpline for Women in Railways

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About

Northern Railway is a zone of Indian Railways, headquartered at Kasturba Gandhi Marg, New Delhi. It operates passenger and freight train services across the northern states of India, serving millions of travelers daily. For travel queries, ticketing issues, or grievances, customers can reach Northern Railway customer care using the contact details below.

Email addresses

Address

Northern Railway Headquarters Office Kasturba Gandhi Marg New Delhi-110001

Helpdesk

Sl. No Name Email Id
1 General Manager [email protected]
2 Additional General Manager [email protected]
3 Chief Public Relations Officer [email protected]
4 Senior Deputy General Manager [email protected]

Official Contact Numbers

Public Relations Office, Northern Railway, NDCR Building, State Entry Road, New Delhi. Fax: 011-23363469

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Frequently asked questions

  • What is Northern Railway customer care number?

    Northern Railway customer care number is 139. You can call this number for general inquiries, train enquiries, assistance and grievances.
  • What is Northern Railway toll free number?

    Northern Railway toll free number is 139. It connects callers to the train enquiry, assistance and grievance helpline.
  • What is Northern Railway email id for complaints?

    Northern Railway email id for complaints is [email protected].
  • What is Northern Railway head office address?

    Northern Railway headquarters is located at Northern Railway Headquarters Office, Kasturba Gandhi Marg, New Delhi-110001.
  • How to contact Northern Railway customer care?

    You can contact Northern Railway customer care by calling the toll‑free numbers 139, 138 or 182, emailing [email protected], visiting their website https://nr.indianrailways.gov.in/index.jsp, or reaching out on Facebook (https://www.facebook.com/pages/Northern-Railway/1536164256628468?ref=hl) and Twitter (https://twitter.com/RailwayNorthern).
  • Does Northern Railway have WhatsApp support?

    Northern Railway does not currently offer WhatsApp support.
  • How to file a complaint with Northern Railway?

    To file a complaint with Northern Railway, you can email [email protected], call the toll‑free number 139, or use the online Feedback Form at https://nr.indianrailways.gov.in/view_section.jsp?fontColor=black&backgroundColor=LIGHTSTEELBLUE&lang=0&id=0,7,278.

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