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NSDL Payments Bank Customer Care No. 022-4202 2100

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Banks

NSDL Payments Bank customer care number is 02242022100. Get NSDL Payments Bank toll free number, helpline, email id, complaint number & support info.

All India numbers

  • 0 224 202 2100

    Customer Care, Mon -Sat 9:30am-6:30pm

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About

NSDL Payments Bank is a fully digital payments bank headquartered in Mumbai, India. It offers savings and current accounts, virtual debit cards, fund transfers, bill payments, and other banking services through its NSDL Jiffy platform. For banking queries, customers can reach NSDL Payments Bank customer care using the contact details below.

Email addresses

Important links

Customer Grievance Redressal

Level 1

If you have any query related to products/services/ app or payments, you can call 022-42022100 or raise a service request online from the menu options on the NSDL Jiffy App.
You will get a reference number, plese try to mention this refrence no. in all levels.
You will get a expected resolution in 7 days.

Level 2

If you are not satisfied with resolution provided at Level 1, you can write to [email protected] from your registered email address with the bank and mention refrence no.
In this level, an expected resolution in 7 days.

Level 3

In case you are not satisfied with the resolutions provided at Level 1 & 2, you can approach - Nodal Officer Details: Rajesh Save 4th floor, A-wing, Trade World, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai - 400013 Ph: 022-49142746 (Mon-Sat, 9:30 am- 5:30 pm)
Nodal Officer Details: Rajesh Save 4th floor, A-wing, Trade World, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai - 400013 Ph: 022-49142746 (Mon-Sat, 9:30 am- 5:30 pm)

Please send email from the registered email address with the bank with the given reference number and your registered mobile number with the bank

In this level also, an expected resolution in 7 days.

If in level 1, 2 and 3, your issue remains unresolved or if you have not received response within 30 days of lodging a complaint, you may approach the Banking Ombudsman

To Report a Fraud Transaction

For any complaint regarding any fraudulent transaction in the bank account/wallet or payment related transactions write to [email protected].
It will take expected 3 working days.

Registered Office

4th floor, A wing, Trade world, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai - 400013.

Corporate Office

NSDL Payments Bank Limited, 401, 4th Floor, Tower 3, One International Center, Senapati Bapat Marg, Prabhadevi, Mumbai - 400013.

Frequently asked questions

  • What is NSDL Payments Bank customer care number?

    NSDL Payments Bank customer care number is 022-42022100. You can call this number for all banking inquiries, including account support and transaction issues.

  • What is NSDL Payments Bank email id for complaints?

    You can email NSDL Payments Bank at [email protected] for customer support and complaint registration.

  • How to contact NSDL Payments Bank customer care?

    You can contact NSDL Payments Bank customer care by calling 022-42022100, emailing [email protected], or visiting their website https://nsdlpayments.bank.in/. They also provide a branch locator and various digital channels via the NSDL Jiffy app.

  • Does NSDL Payments Bank have WhatsApp support?

    NSDL Payments Bank does not currently offer WhatsApp support. Customers should use phone, email, or the app for assistance.

  • How to file a complaint with NSDL Payments Bank?

    To file a complaint, email [email protected] or call 022-42022100. You can also raise a service request through the NSDL Jiffy app or write to [email protected] as mentioned in their complaint guidelines.

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