NTT Data Payment Service Customer Care No. 1860 266 4959
All India Numbers:
18602664959(Helpdesk, Mon-Sat 9am-7pm)
02239853410(New Sales)
Website:
Address
4th Floor, Suraksha Ace Building, CST No. 34/3,Village Chakala, Plot No. 2-A, Andheri Kurla Road, Andheri (East), Mumbai, Maharashtra 400059 Ph: info [at] atomtech [dot] in
IVRS Menu: 1860 266 4959
Press 1: For e-commerce related queries
Press 2: For POS related queries
Regional Office
| Location | Address |
|---|---|
| Delhi/NCR | Northern Alliance Tours & Leisure Private Limited 403-A, 4th Floor, M-3, AVG Bhawan,M-Block, Middle Circle Connaught Place, New Delhi- 110001 |
| Bengaluru | SKAV 909, AWFIS, 14th Floor, Lavelle Road, Richmond Circle, Bengaluru |
| Kolkata | Awfis Space Solutions Private Limited, Shri Manjari Building, Flat NO 1 TO 10, 4th Floor 8/1A, Sir William Jones Sarani, Kolkata, West Bengal 700071 |
| Hyderabad | Awfis Space Solutions, E Floor, Taj Deccan Hotel, Road Number 1, Banjara Hills, Hyderabad, Telangana 500034 |
| Chennai | itelligence India Software Solutions Private Ltd Hallmark Foundations Limited 8th Floor, TS no.13 Block no. 5, Alandur Village Mambalam,Guindy, Plot no. 35, Thiru Vi Ka Industrial Estate, Guindy, Chennai - Tamil Nadu 600 032. |
4th Floor, Suraksha Ace Building, CST No. 34/3,Village Chakala, Plot No. 2-A, Andheri Kurla Road, Andheri (East), Mumbai, Maharashtra 400059 Ph: [email protected]
Grievance Redressal
You can raise a Complaint / Grievance request through the following modes:
You may reach out on the chatbot service on the company's website and the Company's online Help desk.
Contact 18602664959 between 8 am to 8 pm every working day of the week.
You may lodge a Complaint / Grievance on the App “mGalla”.
Chatbot offers instant support in resolving the queries:
| Team | Contact details | Time |
|---|---|---|
| Help Desk Team | E-mail ID: E-Commerce Related: [email protected] POS Related: [email protected] | 3 to 7 business days |
| Customer Grievance Redressal Officer | Sandeep Goyal E-mail ID: [email protected] Address :- Plot No, 4th Floor, Suraksha Ace Building, CST No. 34/3 Village Chakala, 2-A, Andheri - Kurla Rd, Andheri East, Mumbai, Maharashtra 400059 | 12 business days from the date of escalation |
| Check for more Information |
All the complaints received via the above-mentioned modes will be registered on the Complaint Resolution Management (CRM) system of the Company and will be addressed by the Customer Service team.