Contact Pakistan International Airlines customer care. Get Pakistan International Airlines email id, helpline, complaint details, address & support info.
About
Pakistan International Airlines (PIA) is the national flag carrier airline of Pakistan, headquartered in Karachi. It operates domestic and international flights, serving millions of passengers across Asia, the Middle East, Europe and North America. For flight bookings, reservations, or other queries, customers can reach Pakistan International Airlines customer care using the contact details below.
Email addresses
- [email protected]
For General Queries
- [email protected]
For Reservations
Important links
Contact Support
| Sr No. | Location | Contact Number |
|---|---|---|
| 1 | Pakistan / International | +(92-21)-111-786-786 |
| 2 | Islamabad International Airport | +(92-51)-59054000 |
Reservations and Inquiry
Phone: 111-786-786
International Dialing: +(92-21)-111-786-786
Mobile: +92 330 0786786
Fax: +(92-21) 9924-2165
| Sr No. | Location | Contact |
|---|---|---|
| 1 | Abu Dhabi | +971-2-6352600, +971-2-6336670 |
| 2 | Dubai | +971-4-2296 100 (08:30 am - 06:00 pm Sat-Thu) |
| 3 | Jeddah | +966-12-6614932-34,+966-12-6614814 |
| 4 | Medina | +966 -14 818 9277 |
| 5 | Makkah | +966125465343, +966125484645 |
| 6 | Riyadh | +966 11 4659600 ext. 110 & 111 |
| 7 | Dammam | +96613-8811530 (08:30 am - 01:00 pm & 04:00 pm - 07:30 pm) |
| 8 | +96613-3881223(09:30 am - 05:30 pm) | |
| 9 | Paris | +33 1 56 59 22 60, +33 1 56 59 22 90 |
| 10 | Milan | +39-02-36631753 |
| 11 | Toronto | +1-416-972-6480 |
| 12 | Birmingham | +44 121 616 2703, +44 121 616 2704 (09:30 am - 05:30 pm) |
| 13 | London | +44 208 283 0911 (11:30 am - 07:00 pm Mon-Sat) |
| 14 | Bradford | +44 1274 731 801, +44 1274 731 804 (09:30am to 05:30pm MON-FRI) |
| 15 | Manchester | +44 161 437 7273 (10:30am to 06:30pm TUE-SAT) |
| 16 | Kuala Lumpur | +603 214 255 64 |
| 17 | Beijing | +86-10-65051681 |
Department/Service Contacts
| Sr NO. | Department/Service | Contact Information |
|---|---|---|
| 1 | Awards +Plus | E-mail: [email protected] |
| Awards +Plus E-mail: [email protected] (For Suggestions & Queries) | ||
| Postal Address: Awards +Plus Program, Room # 293, PIA Head Office, Karachi-75200, Pakistan | ||
| 2 | FeedBack | E-mail: [email protected] |
| Address: Customer Services Division, 2nd Floor, Safety Building, PIA Head Office, Karachi. | ||
| Phone: 111-786-786 | ||
| 3 | For USA Customers only | U.S. Department of Transportation, 1200 New Jersey Ave., S.E., Washington, D.C. 20590 |
| 4 | Head Office Exchange | Phone: +(92-21) 9904-0000 |
| 5 | Reservations | E-mail: [email protected] |
| 6 | Cargo | E-mail: [email protected] |
Domestic Offices
| Sr No. | Location | Contact | Address | |
|---|---|---|---|---|
| 1 | Rawalpindi | 051-9272208 | [email protected] | 5Th The Mall, Pia Booking Office, Saddar, Rawalpindi |
| 2 | Gilgit | 05811-920346/ 05811-920348 | [email protected] | Csd Complex, Jutial Cantt Pia Sale Office Gilgit |
| 3 | Skardu | 05815-920284 | [email protected] | Pia Booking Office Chisma Bazar Kushubagh Main Rd Skardu |
| 4 | Islamabad | 051-9209935/ 051-9059253 | [email protected] | Pia Booking Office, 49-Blue Area, Fazal-E-Haq Road, Islamabad |
| 5 | Peshawar | 091-9212567/ 091-9212382/ 091-9212371 | [email protected] | 33 The Mall Arbab Road Peshawar |
| 6 | Faisalabad | 041-9200797/ 041-9200798 | [email protected] | Cantt 26-New Civil Lines The Mall Faisalabad |
| 7 | Sialkot | 052-9330235 052-9330231 | [email protected] [email protected] | Pia Booking Office Kaleem Tower, Raja Road Opp Misteri Abdullah Imam Bargah Sialkot. |
| 8 | Chitral | 0943-412863 | [email protected] | Pia Booking Office, Near Polo Ground Road, Chitral. |
| 9 | Swat | 0946-9240075 | [email protected] | Pia Booking Office, Saidu Sharif, Swat. |
| 10 | Bannu | 0928-920122 | [email protected] | Pia Booking Office, Jamman Road, Bannu City, Kpk |
| 11 | Dera Ismail Khan | 0966-730070 | [email protected] | Abdul Allah Medical Center Shop No 26 Opposite Besakhi Ground, Dera Ismail Khan. |
| 12 | Kharian | 053-9240065 | [email protected] | Pia Booking Office, Gt Road, Kharian. |
| 13 | MirPur | 05827-442119 | [email protected] | Pia Sale Office Allama Iqbal Road Near Nangi Mirpur Ajk |
| 14 | Muzaffarabad | 05822-921105 | [email protected] | District Sales Office Pia, Chattar Domel, Muzaffarabad Ajk |
| 15 | Dalbandin | 82521130 | [email protected] | Pia Booking Office, London Road Aldawood Hotel, Dalbandin. |
| 16 | Zhob | 822413366 | [email protected] | Pia Booking Office, Di Khan Road Opposite Forest Office, Zhob |
| 17 | Lahore | 042-99202351/ 042-99036999/ 042-99036223 | [email protected] | Ticket Office Manager, Pia Building Khalifa Shujauddin Road |
| 18 | Multan | 061-9200396/ 061-9200024 | [email protected] | 65 Ahmed Shah Abdal Road Multan |
| 19 | Bahawalpur | 062-9255012/ 062-9255014 | [email protected] | Noor Mansion,Noor Mehal Road Bahawalpur |
| 20 | Rahim Yar Khan | 068-9230205/ 068-9230206 | [email protected] | Pia Sales Office Dco Chowk Abu Dahabi Road Rahim Yar Khan |
| 21 | Sukkur | 071-9311029/ 071-9310494 | [email protected] | Cantt 26-New Civil Lines The Mall Faisalabad |
| 22 | D. G. Khan | 064-9260432/ 064-9260435 | [email protected] | 11 Khan Market Block No-15 Quaid-E-Azam Road |
| 23 | Quetta | 081-9203870/ 081-9203877 | [email protected] | 17 Hali Road Queeta Cantt |
| 24 | Panjgur | 0855-641114 | Pia Booking Office, Jammia Masjid Road, Chitkal, Panjgur | |
| 25 | Turbat | 0852-413355/ 0852-412322 | [email protected] , [email protected] | Pia Sales Office, Commissionary Road Turbat |
| 26 | Gwadar | 0864-210060 | [email protected] | Pia Sale Office Gwadar |
| 27 | Karachi | 021-99206712 | [email protected] | Sidco Centre,Maulana Deen Muhammmad Wafai Road Saddar Khi |
| 28 | Hyderabad | 022-9200080 0229200851 | [email protected] | Civic Centre Thandi Sarak Hyderabad |
Worldwide Offices
| Sr No. | Location | Contact | Address | |
|---|---|---|---|---|
| US Canada | ||||
| 1 | Toronto | 1-416-926-8747 1-416-972-6480 | [email protected] | 56 Aberfoyle Crescent Suite 620, M8X 2W4 |
| Uk | ||||
| 2 | Birmingham | +44-121-6162703/ +44-121-6162704 | [email protected] | 14 Waterloo Street Neville House Birmingham B2 5Tx |
| 3 | London | +44-208-2830911 | [email protected] | Ticket Desk (44/45), Zone G, Terminal 3, Heathrow Airport, London |
| 4 | Manchester | +44-127-4731801 +44-127-4731804 | [email protected] [email protected] | Unit -1, Broadgate House Manor Row, Bradford Bdi 4Nl West |
| Europe | ||||
| 5 | Barcelona | Passeig De Gracia .54,3A 08007 Barcelona | 0034-9376-05898/ 0034-9376-05899 | [email protected] [email protected] |
| 6 | Copenhagen | Town Office Address: Pakistan International Airlines, Vester Farimagsgade 1,St 1606, Copenhagen V,Denmark | 0045332 0032/ 3314 1833 | [email protected] , [email protected] , [email protected] |
| 7 | Milan | Corso Buenos Aires Nbr75,20124 Milano | 0039-02-36631753 | [email protected] |
| 8 | Oslo | Town Office Address: Pakistan International Airlines, Schweigaardsgate 19, 0191 Oslo, Norway | 0047 23158800 | [email protected] , [email protected]/ [email protected] |
| 9 | Paris | 60,Boulevard De Strasbourg 75010 Paris,France | 00331-56 59 2280/ 00331-56 59 2262 | [email protected] |
| Gulf | ||||
| 10 | Doha | 00974-44426440, 00974-44418022, 00974-44324949 | [email protected] | Building No-08,Office No-36 Barwa Village Near Center Point P.O.Box: 1162,Doha,Qatar |
| 11 | Kuwait City | Tel: +965-22421043 / +965-22428784 Fax: +965-22401268 | [email protected] | Al-Rashed Complex, Fahed Al Salem Street, Mezzanine Floor, Qibla, Kuwait City, State Of Kuwait. |
| 12 | Muscat | 00968-24792471, 0096824792460/0096824792461 /0096824792465/0096824792468 | [email protected] | Building No.54,Block No 127/Flat No 1, Way No 2726,Al Markazi St,Cbd,Muttrah |
| 13 | Dammam | 00966-138980022 | [email protected] , [email protected] | King Saud Street Cross No. 2, North Al-Khobar Ksa. |
| 14 | Jeddah | 00966-12-6614932/00966-12-6614934/ 00966-12-6614814 | [email protected] | Skab Center, Annex Movenpick Hotel. Saudi Arabia Al Madinah Al Munawarah Road €" Mushrefah, Jeddah 23332 |
| 15 | Medina | 00966-1-48253684 | [email protected] | Tareek Sayed Al-Shuhada Madinah |
| 16 | Riyadh | 00966-11-4614933 (Manager Central Province) 00966-11-2314150 (Sales Promotion) 0096-11-4659600 (Telephone Exchange) ext: 100, 103, 110, 111, 101, 119 | [email protected] , [email protected] | Al Rabiea Tower, Olaya Street , Al Olaya, Riyadh 11543 Kingdom Of Saudi Arabia. |
| 17 | Makkah | 00966 -12-5465343 /00966-12-5484645 | [email protected] | Umm-Ul- Qurra Road Oposit Al Baik Sitteen Street Makkah (Ksa) |
| 18 | Abu Dhabi | 00971-26352602/ 00971-26336670/ 009712-6352600 | [email protected] , [email protected] | Harib Tower, Ground Floor Sheikh Maktoum Street P.O. Box 72670 |
| 19 | Al-Ain | 009713-7660790 or 009713-7659882 | [email protected] | Al Khaili Bldg, Mezzanain Floor F/No.2 &Amp 3, Al Ain |
| 20 | Dubai | 009714-2296100 00971 4 2230 267 | [email protected] , [email protected] | Khalifa Al Naboodah Building, Al Makhtoum Street, Deira Dubai, P.O.Box 12858, Dubai, U.A.E |
| Fareast | ||||
| 21 | Beijing | 0086-10-65052256 Reservations: 0086-10-65051681/ 0086-10-65051682 | [email protected] | Room 7F, Office Building of Oriental Kenzo, No.48, Dongzhimenwai Avenue, Dongcheng District, Beijing, China |
| 22 | Kabul | 0093-202213636 | [email protected] | St.14 Block-B Wazir Akbar Khan |
| 23 | Kula Lumpur | 603-21425444 603-21425564 | [email protected] | Office: 18Th Floor, Suite 1801, Wisma Chaung, Jalan Sultan Ismail. 50250 |
| 24 | Tokyo | +81-3-3551-5251/ +81-3-3551-5252 /+81-3-3551-5204 | [email protected] | Â Dateshime Bldg, 6F, 4-13-5 Hatchobori, Chuo-Ku, Tokyo 104-0032, Japan |
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Frequently asked questions
What is Pakistan International Airlines email id for complaints?
You can email Pakistan International Airlines at [email protected] for general queries and at [email protected] for reservation-related complaints.How to contact Pakistan International Airlines customer care?
Reach Pakistan International Airlines customer care by calling +(92-21)-111-786-786, emailing [email protected] or [email protected], visiting their website http://www.piac.com.pk, or connecting via Facebook, Twitter, Instagram, and YouTube.Does Pakistan International Airlines have WhatsApp support?
Pakistan International Airlines does not currently offer WhatsApp support. You can contact them by phone, email, website, or social media.How to file a complaint with Pakistan International Airlines?
To file a complaint with Pakistan International Airlines, email [email protected], call +(92-21)-111-786-786, or use the online Feedback Form at https://feedback.piac.com.pk.
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