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PAYBACK Customer Care No. 1860 258 5000

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PAYBACK customer care number is 18602585000. Get PAYBACK toll free number, helpline, email id, complaint number & support info.

All India numbers

  • 1 860 258 5000

    10am to 9pm

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About

PAYBACK is India's largest multi-brand loyalty rewards programme, operated by Loyalty Solutions and Research Company Limited and headquartered in Gurgaon, Haryana. Members earn points on purchases at partner banks, fuel stations, and retail outlets, which can be redeemed across a wide network of brands. For queries related to points balance, card blocking, or reward redemption, customers can reach PAYBACK customer care using the contact details listed below.

Email addresses

SMS Service

Send SMS on 9212146468 from your registered mobile number

Service SMS Code
Block Card SMS < PBBLOCK >
Check Points Balance SMS PBBAL < space > < last four digits of your PAYBACK card number >
Get Payback Pin SMS <PBPIN> space <DDMMYYYY>

Corporate Office

Ground and First Floor ,Plot No.34 , Sector 44 Institutional Area,Gurgaon, Haryana,India -122003 Phone No.:0124-4335900

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Frequently asked questions

  • What is PAYBACK customer care number?

    PAYBACK customer care number is 18602585000, available from 10am to 9pm. You can call this number for assistance with points, card issues, redemptions, and other account-related queries.
  • What is PAYBACK email id for complaints?

    You can email PAYBACK at [email protected] for assistance with your account, points balance, redemption issues, or any other complaints.
  • What is PAYBACK head office address?

    The PAYBACK corporate office is located at Ground and First Floor, Plot No. 34, Sector 44 Institutional Area, Gurgaon, Haryana, India - 122003. You can also reach them by phone at 0124-4335900.
  • How to contact PAYBACK customer care?

    You can contact PAYBACK customer care by calling 18602585000, emailing [email protected], sending an SMS to 9212146468 from your registered mobile number, or by reaching out through their Facebook, Twitter, and Instagram pages.
  • Does PAYBACK have WhatsApp support?

    No, PAYBACK does not currently offer WhatsApp support. You can reach PAYBACK customer care by phone at 18602585000, email at [email protected], or SMS at 9212146468.
  • How to file a complaint with PAYBACK?

    To file a complaint with PAYBACK, call 18602585000 between 10am and 9pm or email [email protected] with your registered details. You can also visit the Frequently Asked Questions page at payback.in/customer-care for quick self-service help.
  • How to check PAYBACK points balance by SMS?

    To check your PAYBACK points balance via SMS, send PBBAL <space> <last four digits of your PAYBACK card number> to 9212146468 from your registered mobile number. You can also block your card by sending PBBLOCK to the same number.

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