Paytm Mall customer care number is 01204606060. Get Paytm Mall toll free number, helpline, email id, complaint number & support info.
All India numbers
- 0 120 460 6060
Customer Support, 24*7
- 0 120 488 8488
For password reset/ link expiry
About
Paytm Mall is an online shopping marketplace operated by Paytm Ecommerce Private Limited, headquartered in Noida, Uttar Pradesh. It offers a wide range of products including electronics, fashion, home essentials, mobiles, and groceries to customers across India. For order tracking, returns, payment, or delivery queries, customers can reach Paytm Mall customer care using the contact details listed below.
Email addresses
- [email protected]
Customer support
Helpline Numbers
| Service | Contact No. |
|---|---|
| Paytm Mall Shopping Orders | 0120-4606060 |
| Bank, Wallet and Payments | 0120-4456456 |
| Movies, Events and Gold | 0120-4728728 |
| Paytm Travel Tickets and Forex | 0120-4880880 |
Return/Replacement
Apparel is eligible for return/replacement within 15 days from delivery, in an event of wrong/damaged item delivered.
Other items are eligible for return/replacement within 7 days, in an event of wrong/damaged item delivered..
For device-related issue, please contact the seller (details as mentioned on the invoice) or brand authorized service center directly.
Food items, cars & bikes, books & stationery, gifts and gold items are not eligible for return/replacement.
Grievance Redressal Mechanism
Customer can call on 0120-4606060 to help solve the query or submit issue on Paytm Ecommerce website/mobile application.
If not satisfied with response at Level 1, please write to : Nodal Officer, Customer Grievance, Paytm Ecommerce Private Limited, B121, Sector 5 Noida-201301. Email : email at [email protected]
In case, still not satisfied with the resolution at Level 2, please write to : Grievance Officer, Paytm Ecommerce Private Limited, B121, Sector 5, Noida-201301 Email : [email protected]
Headquarter
Paytm Ecommerce Private Limited, B121, Sector 5, Noida-201301
Registered Office
Paytm E-Commerce Private Limited 36, First Floor, Devika Towers, Nehru Place, New Delhi 110019
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Frequently asked questions
What is Paytm Mall customer care number?
Paytm Mall customer care number is 01204606060, available 24x7 for customer support. For password reset or link expiry issues, you can call 01204888488.What is Paytm Mall email id for complaints?
You can email Paytm Mall customer support at [email protected] for queries and complaints related to orders, deliveries, and payments.How to contact Paytm Mall customer care?
You can contact Paytm Mall customer care by calling 01204606060 (24x7 support), emailing [email protected], or reaching out via their social media handles on Facebook, Twitter, Instagram, and YouTube. You can also visit their official website at paytmmall.com.Does Paytm Mall have WhatsApp support?
Paytm Mall does not currently offer WhatsApp support based on the available contact details. You can reach them by phone at 01204606060 or email at [email protected].How to file a complaint with Paytm Mall?
To file a complaint with Paytm Mall, call 01204606060 or email [email protected]. If unsatisfied at Level 1, escalate to the Nodal Officer at [email protected], and for further escalation, contact the Grievance Officer at [email protected].What are other Paytm Mall helpline numbers?
Paytm Mall offers additional helpline numbers: 0120-4456456 for Bank, Wallet and Payments, 0120-4728728 for Movies, Events and Gold, and 0120-4880880 for Paytm Travel Tickets and Forex support.
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