Pond's Customer Care No. customer care number is 18008330506. Get Pond's Customer Care No. toll free number, helpline, email id, complaint number & support info.
All India numbers
- 1 800 833 0506
Customer Support
About
Pond's is a skin care and beauty brand owned by Hindustan Unilever Limited, based in India. It offers a range of personal care products such as moisturizers, creams, and soaps to consumers across the country. For product queries, complaints or support, customers can reach Pond's customer care using the contact details below.
Email addresses
- [email protected]
Customer support
Important links
Shipping
If you wish to change address or phone, you can connect by mailing at [email protected] or call at 1800 8330 506.
If your order is not shipped, team shall make the necessary changes. You cannot change the address once the order is shipped.
The request will be accepted only if request is initiated within 5 days post order delivery.
If you have received an item in a damaged/defective condition or have been sent a wrong product, to initiate your return/refund request within 5 days of receiving the order.
Team will dispatch most orders within 2-5 business days (i.e. excluding Sundays and public holidays).
Refund
Return within 5 days of receiving the order, customer can contact support team by mail at [email protected] or Call at 1800 8330 506.
If request is initiated after 5 days of order delivery
The refund will be processed to the same source of account from which the payment was made within 48hours post receiving the products back.
It may take 2-3 additional business days for the amount to reflect in your account.
In such cases, the order will be cancelled and will initiate the refund within 48 business hours post the cancellation request.
Registered Office
Unilever House, B.D. Sawant Marg, Andheri East, 400099
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Frequently asked questions
What is Pond's customer care number?
Pond's customer care number is 18008330506. You can call this number for all inquiries related to orders, shipping, refunds, and product support.What is Pond's email id for complaints?
You can email Pond's at [email protected] for complaints, order issues, or any other customer support queries.What is Pond's head office address?
Pond's head office is located at Unilever House, B.D. Sawant Marg, Andheri East, Mumbai 400099, India.How to contact Pond's customer care?
You can contact Pond's customer care by calling 18008330506, emailing [email protected], visiting the contact form at https://ponds.in/pages/contact, or reaching out via their Facebook, Instagram, and YouTube channels.Does Pond's have WhatsApp support?
Pond's does not currently offer WhatsApp support. You can reach them via phone, email, or social media.How to file a complaint with Pond's?
To file a complaint with Pond's, email [email protected], call 18008330506, or use the contact form at https://ponds.in/pages/contact.
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