Pune Metro Rail Contact No. customer care number is 02026051074. Get Pune Metro Rail Contact No. toll free number, helpline, email id, complaint number & support info.
All India numbers
- 0 202 605 1074
Contact Support
About
Pune Metro Rail is the rapid‑transit system serving the city of Pune, Maharashtra, India. It provides fast, secure, and convenient urban travel across multiple corridors, operating under the Pune Metropolitan Region Development Authority. For rail service queries, passengers can reach Pune Metro Rail customer care using the contact details below.
Email addresses
- [email protected]
Contact Support
Address
The Orion Building, 1st floor, Opposite Don Bosco Youth Centre, Near St. Mira's Girls School, Koregaon Park,Pune
Important links
Important Contact
| Services | Contact Details |
|---|---|
| In Case Of Emergency / Accident / Help Control Room | Toll Free No : 18002705501 BSNL No : 020-29860928 |
| For Queries/Feedback Related To Operations, Train And Ticketing | email id : [email protected] Dial : 18002705501 |
Help Center (Sahayog Kendra)
| Center | Contact Details |
|---|---|
| Pimpri | Address : Behind the ST station, at Vallabh Nagar, Pimpri. ( 7 am to 11 pm) Toll free : 18002705501 |
| Vanaz | Address : Near More Vidyalaya bus stop, Paud Road, Pune. (7 am to 11 pm) Contact : 8669627033 8669627034 |
| Bund Garden | Address : In the premises of Bund Garden, Sangamvadi Road, Pune- 411001. (7 am to 11 pm) Toll free : 18002705501 |
Book For Special Event
Submit the Application On [email protected]
Contact For Booking - 9022923792
You should book event in advance before 7 days
Offices Contact
| Sr. No | Office Address | Contact |
|---|---|---|
| 1 | Koregaon Park 1st Floor, The Orion. Koregaon Park Road, Opp. Don Bosco, Pune-411001. | 020-26051072 020-26051074 |
| 2 | Office Of Director (Works), Director (Strategic Planning) Director (Operations & Maintenance) Inside Mahatma Phule Museum, Ghole Road, Shivaji Nagar Pune- 411005 | 7410004068 7410004067 |
| 3 | Office Of Executive Director (Reach - 1 & Reach - 2), Executive Director (Signal) , GM (Safety, O&M) CPM (Telecom), ACPM (AFC) Sr. No. 468,469,470, Behind PCMC Hospital, Phugewadi Octroi Naka, Near Sai Service Center Pune-411012. | - |
| 4 | Office Of Executive Director(System), CPM (Rolling Stock), GM (Planning & Design), CPM (UG) Block No. A43 FGSG Near Civil Court, Next To Kamgar Putala Vasahat, Shivaji Nagar, Pune- 411005. | - |
| 5 | Office Of CPM (UG – 1) Snehaganga Building , Near Shankar Peth Road, Swargate,Pune- 411037 | 020-48618700 |
| 6 | Office Of CPM (Stations) 1st Floor Sankala Arcade , Opp. Lgu Badhu, Nal Stop, Pune-410004 | 020-25422881 |
| 7 | Office Of CPM (Reach – 3) 207-216 Shankar Parvati Chambers , Near Ganpati Temple, Pune - 411001 | - |
| 8 | Office Of CPM (UG – 2) GM (Safety, O&M) Sr No. 24, Deccan College Yerawada, Pune - 411001 | 020-68281122 |
| 9 | Office Of CPM (Depot) Agriculture College, Near Sakhar Sankul, Narveer Tanaji Wadi, Shivaji Nagar Pune - 411005 | - |
Officers & Their Jurisdiction Area's
| Official | Designation | Jurisdiction | Contact No. |
|---|---|---|---|
| Reach - 1 | |||
| Shri. Kishore Karande | Manager (Traffic and Security) | All Reaches (Reach 1 to 4) QRT Control Center | 9822057699 / 8308827699 7887880308 / 020-29860928 18002705501 |
| Shri. Dilip Surve | Sr. Supervisor (Traffic and Security) Reach - 1 | Bopodi Chowk to Khadki Business Centre & Range Hills | 9881057113 |
| Shri. Ramesh Pawar | Sr. Supervisor (Traffic/ Security) Reach-1 | Khadki Contonment Board area | 9552553737 |
| Vacant | Reach - 1 | St. Mother Teresa Fly Over to Nashik Phata | - |
| Reach - 2 | |||
| Shri. Sharad Jambhale | Manager (Traffic and Security) | Whole of Reach - 2 | 9823050611 |
| Shri. Laxman Kamble | Sr. Supervisor (Traffic/ Security) Reach - 2 | Nal Stop to Deccan | 9923187904 |
| Shri. Rajendra Gaikwad | Sr. Supervisor (Traffic/ Security) Reach - 2 | Deccan to Civil Court | 9422316761 |
| Vacant | Reach - 2 | Vanaz to Nal Stop | - |
| Reach - 3 | |||
| Shri. Madhadev Gawade | Manager (Traffic and Security) | Whole of Reach - 3 | 9823433930 |
| Shri. Bhimrao Gajare | Inspector (Traffic/Security) Reach - 3 | Civil Court to Gunjan Chowk | 9823192588 |
| Shri. Sunil Pacharane | Inspector (Traffic/Security) Reach - 3 | Gunjan Chowk to Ramwadi | 9823511510 |
| Reach - 4 | |||
| Shri. Rajendra Sawant | Assistant Manager (Traffic/Security) | Whole of Reach - 4 | 9822347287 |
| Shri. Sahebrao Kadam | Assistant (Traffic Regulation & Control) | Swargate | 9527848687 |
| Shri. Tribhuvan | Assistant (Traffic Regulation & Control) | Mandai & Budhwar Peth | 7350771442 |
Chief Vigilance Officer
Dr. Hemant R. Sonawane, IRSME The Orion Building, 1st floor, Opposite Don Bosco Youth Centre, Near Saint Meera's Girls School, Koregaon Park, Pune Contact No.: 9309526096 Email: [email protected]
Public Relation Matters
| Official | Designation | Contact No. |
|---|---|---|
| Dr. Hemant R Sonawane | GM (Public Relations) Email Id: [email protected] | 020-26051072 |
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Frequently asked questions
What is Pune Metro Rail Contact No. customer care number?
Pune Metro Rail customer care number is 02026051074. You can call this number for all support and service related inquiries.What is Pune Metro Rail Contact No. email id for complaints?
You can email Pune Metro Rail at [email protected] for general queries and complaints.What is Pune Metro Rail Contact No. head office address?
The head office is located at The Orion Building, 1st floor, Opposite Don Bosco Youth Centre, Near St. Mira's Girls School, Koregaon Park, Pune.How to contact Pune Metro Rail Contact No. customer care?
You can contact Pune Metro Rail customer care by calling 02026051074, emailing [email protected], visiting https://www.punemetrorail.org/, or reaching out via their Facebook, Twitter, Instagram, and YouTube channels.Does Pune Metro Rail Contact No. have WhatsApp support?
Pune Metro Rail does not currently offer WhatsApp support. Use phone, email, or social media for assistance.How to file a complaint with Pune Metro Rail Contact No.?
To file a complaint, email [email protected] or call the dedicated toll‑free number 18002705501. You may also use the general customer care number 02026051074 for grievance handling.
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