Raheja QBE General Insurance Customer Care No. 1800 102 7723
Organisation: Raheja QBE General Insurance Company Ltd.
Toll free Numbers:
18001027723(Customer Support, Mon-Sat 9am-8pm)
All India Numbers:
02241714949(Senior citizen claim/grievance)
02241715050(For Service)
Website:
Emails:
IVRS Menu No. 1800 102 7723
Select your preferred language (English/Hindi)
Press 1 : To intimate a claim or status your claim
Press 2 : If you wish to buy a new policy or renew existing policy
Press 3 : For policy related services
Press 4 : Sourcing partners
Press 9 : For road side assistance
Health Claim
| TPA Details | Number | Address | |
|---|---|---|---|
| Medi Assist | 1800 4259 449 | [email protected] | 4th Floor, Aarpee Chambers, Shagbaug, Off Andheri-Kurla Road, Next To Times Square, Marol, Andheri East, Mumbai, Maharashtra 400059 |
| IBC Knowledge Park, Tower D, 4th Floor, Bannerghatta Main Rd, 4/1, Bengaluru, Karnataka 560029 | |||
| Paramount | 022-66620808 | [email protected] | Plot No. A-442, Road No. 28, Ram Nagar, M.I.D.C. Industrial Area, Wagle Estate, Thane West Pin Code – 400604 |
| Plot No. A-442, Road No. 28, Ram Nagar, M.I.D.C. Industrial Area, Wagle Estate, Thane West Pin Code – 400604 |
Grievance Redressal
Step 1 :
Call at: 1800-102-7723,
Monday to Saturday from 9 AM to 8 PM,
email: [email protected]
Address: Raheja QBE General Insurance Company, Ground Floor, Procter and Gamble Plaza, Cardinal Gracious Rd, Chakala, Andheri East, Mumbai, Maharashtra 400099.
Step 2 :
If customer are not satisfied with the response received and need further assistance, please email Grievance Redressal Officer at [email protected] or call at: 022-41714991
Step 3 :
If even this leaves customer dissatisfied, Kindly email Head Grievances at [email protected]
Please note: If the complaint is not resolved/not satisfied/not responsed with in 30 days then customer can approach the Office of the Insurance Ombudsman.
Grievance Redressal Office details
| Location | Grievance Redressal Officer – Retail | Grievance Redressal Officer – Commercial | Address |
|---|---|---|---|
| Ahmedabad | Name: Rahul Ajabiya Email: [email protected] | Name: Sangitha Jamble Email: [email protected] | Swastik Business Center, 706, Sakar – 3, Near Income Tax Office, Ashram Road, Ahmedabad, Pin Code - 380014 |
| Bangalore | Name: Anand GS Email: [email protected] | Name: Jai Prakash Email ID: [email protected] | H.M. Geneva House, Unit #201, 2nd Floor, Cunningham Road, Bengaluru, Karnataka, Pin code – 560052 Landmark - (Above KFC, Next to Fortis Hospital) |
| Chennai | Name: Sridhar M Email: [email protected] | Name: Srinivasan Rangarajan Email: [email protected] | 200/1/02, Rathna Complex, 1st Floor, Peters Road, Royapettah, Chennai, Pin code – 600014 |
| Noida | Name: Gaurav Bhardwaj Email: [email protected] | Name: Anish Gupta Email: [email protected] | FF- 421, 4th Floor, Wave silver Tower, Noida SEC 18, Opposite to metro station, Pin code -201301 |
| Hyderabad | Name: VSN Varma Email ID: [email protected] | Name: Avinash Singaraju Email ID: [email protected] | Office No. 216, DBS Business Centre, DBS House, 43-46, Sardar Patel Road, Secunderabad , Hyderabad 500003 |
| Jaipur | Name: Rahul Lodha Email ID: [email protected] | Name: Vishal Tiwari Email ID: [email protected] | 3rd Floor, 312, Corporate Park, Ajmer Road, Gopalbari, Jaipur, Rajasthan, Pin code – 302006 |
| Mumbai | Name: Sudheer Soni Email: [email protected] | Name: Sangitha Jamble Email: [email protected] | Ground Floor, Procter and Gamble Plaza, Cardinal Gracious Rd, Chakala, Andheri East, Mumbai, Maharashtra 400099 |
| Nasik | Name: Amar Nivrutti Panhale Email: [email protected] | Name: Amar Nivrutti Panhale Email: [email protected] | Flat No - 01 A, Shivam Apartment, Trimbak Road, Mahatma Nagar, Near ABB Circle, Nashik, Pin code - 422007 |
| Pune | Name: Mehmood Qureshi Email: [email protected] | Name: Ameya Kane Email: [email protected] | Global Trade Centre, 1/1 Rambaug Colony, L.B.S Marg, Navi Peth, Pune, Pin code – 411030 |
| Delhi | Name: Gaurav Bhardwaj Email ID: [email protected] | Name: Vishal Tiwari Email ID: [email protected] | Statesman House, 4th Floor, Statesman House, Barakhamba Road Connaught Place, New Delhi, New Delhi, Delhi, 110001 |
Details of Nodal Officer for MACT/TP Claims
| State Name | Zone | Nodal Officer Name | Address | |
|---|---|---|---|---|
| Haryana | North | Mr. Rajesh Tiwari | [email protected] | Raheja QBE General Insurance Company Ltd., FF - 421, 4th Floor, Wave silver Tower, Noida Sector 18, Gautam Buddh Nagar, Uttar Pradesh, Pin code - 201301 |
| Himachal Pradesh | ||||
| Jammu and Kashmir | ||||
| Ladakh | ||||
| Delhi/NCR | ||||
| Punjab | ||||
| Uttar Pradesh | ||||
| Uttarakhand | ||||
| Arunachal Pradesh | East | Mr. Rajesh Tiwari | [email protected] | Raheja QBE General Insurance Company Ltd., FF - 421, 4th Floor, Wave silver Tower, Noida Sector 18, Gautam Buddh Nagar, Uttar Pradesh, Pin code - 201301 |
| Assam | ||||
| Bihar | ||||
| Jharkhand | ||||
| Manipur | ||||
| Meghalaya | ||||
| Mizoram | ||||
| Nagaland | ||||
| Odisha | ||||
| Sikkim | ||||
| Tripura | ||||
| West Bengal | ||||
| Chhattisgarh | West | Mr. Ankit Jalan | [email protected] | Raheja QBE General Insurance Company Ltd., Ground Floor, P & G Plaza, Cardinal Gracious Road, Chakala, Andheri (East) 400099 |
| Goa | ||||
| Gujrat | ||||
| Madhya Pradesh | ||||
| Maharashtra | ||||
| Rajasthan | ||||
| Andhra Pradesh | South | Mr. Manikandan K | [email protected] | Raheja QBE General Insurance Co. Ltd, No. 200/1/02, Rathna Complex, 1st Floor, Peter Road, Royapettah, Chennai -600014 |
| Karnataka | ||||
| Kerala | ||||
| Telangana | ||||
| Tamil Nadu and Puducherry |
Registered Office
Fulcrum, 501 & 502, A wing, 5th Floor, International Airport project road, Sahar, Andheri East, Mumbai-400059