RapiPay Customer Care No. 0120-636 6034
All India Numbers:
01206366034(For Contact Support)
01206366000(For Complaint)
Website:
Grievance Redressal Procedure
Level 1
If you have any query/complaint, then you can contact to the Grievance Officer Contact No.: 0120-6366034, 7304199000 (Mon-Sat, 10am-6pm) Email: [email protected] Address: 701, 7th Floor, Aggarwal Corporate Tower, Plot No. 23, District Centre, Rajendra Place, New Delhi - 110008
Level 2
If you are not satisfy with the resolution, then you can to the Loan Grievance Nodal Officer. Contact : 7304199000 Email : [email protected] Address : RapiPay Fintech Pvt. Ltd, A-8, 7 and 8th Floor (Q-Tower), Sector-68, Noida - 201309
It will take 30 working days to resolve your query.
Level 3
Grievance Officers Contacts
| Sr.No. | Organization | Contact No. | Address | |
|---|---|---|---|---|
| 1 | RapiPay | 7304199000 | [email protected] | RapiPay Fintech Pvt. Ltd, A-8, 7and8th Floor (Q-Tower), Sector-68, Noida - 201309 |
| 2 | Capital India | 011-49546000 | [email protected] | 2nd Floor, DLF Centre, Sansad Marg, New Delhi -110001 |
| 3 | Ajivika Finance | 0120-4317430 | [email protected] | A-96, Sector-65, Noida, Uttar Pradesh 201301 |
| 4 | Transactree Technologies Pvt. Ltd. | 8860628026 | [email protected] | L-92, second floor, above Punjab Woolen Co., Khasra No 800, New Delhi - 110 067 |
| 5 | UGRO Capital Limited | 022-68269135 | [email protected] | Equinox Business Park, Tower 3, Fourth Floor, Off BKC, LBS Road, Kurla, Mumbai, Maharashtra - 400070 |
| 6 | Choice Finserv Private Limited | 18002035193 | [email protected] | 1st Floor, Plot No. 25, Sunder Nagar, Girdhar Marg, Malviya Nagar, Jaipur - 302017 |
| 7 | ECL Finance Ltd. | 022-43428289 | [email protected] | Tower 3, Wing ‘B’, Kohinoor City Mall, Kohinoor City, Kirol Road, Kurla (West), Mumbai - 400070 |
Regional Offices
| Sr.No. | Location | Address |
|---|---|---|
| 1 | Mumbai | Unit No-231, 3rd Floor,Building No.2, Solitaire Corporate Park, Chakala, Andheri East, Mumbai - 400093 |
| 2 | Bangalore | Vasundhara Complex, 7M-209, 3rd floor, 80 ft Road, HRBR Layout, Kalyan Nagar, Bangalore, Karnataka - 560043 |
| 3 | Hyderabad | Shangrila Plaza, No 104, 1st Floor, Road No. 2, Banjara Hills, Hyderabad, Telangana - 500034 |
| 4 | Kolkata | Srishti Building, No. 12, Ho Chi Minh Sarani, Kolkata - 700071 |
| 5 | Patna | 307, 3rd Floor, Pandey Plaza, Exhibition Road, Patna, Bihar - 800001 |
| 6 | Raipur | Office no SO-07 Third floor, Magneto Offizo, Avinash Magneto the Mall, labhandih Raipur, Chhattisgarh - 492001. |
Offices Addresses
| Sr.No. | Office | Address |
|---|---|---|
| 1 | Registered | 701, 7th Floor, Aggarwal Corporate Tower, Plot No. 23, District Centre, Rajendra Place, New Delhi - 110008 |
| 2 | Corporate | RapiPay Fintech Pvt. Ltd, A-8, 8th Floor (Q-Tower), Sector-68, Noida-201309 |