Jio customer care number is 18008899999. Get Jio toll free number, helpline, complaint number & support info.
Toll-free numbers
- 1 800 889 9999
From any other operator 9:30am to 6pm
- 1 800 889 3999
Appellate Authority
- 1 800 890 1977
Activate only Data services
All India numbers
- 199
From Jio number
- 1977
For tele-verification process
- 198
For Complaint Helpline
- 700 077 0007
Jio Mobile- WhatsApp Support
- 700 057 0005
JioFiber-WhatsApp Support
- +91 701 889 9999
For support on International Roaming - charges applicable
About
Jio (Reliance Jio) is India's largest mobile telecommunications operator and digital services provider, a subsidiary of Reliance Industries, headquartered in Navi Mumbai, Maharashtra. It offers 4G and 5G mobile services, JioFiber home broadband, and a suite of digital apps serving over 400 million subscribers across India. For recharge, plan, network, billing, or complaint queries, customers can reach Jio customer care using the contact details listed below.
Important links
Contact Support
| JioCare Our experts are available for your assistance 24X7 (Monday – Sunday) | Contact No. |
|---|---|
| Interested in Jio- Talk to | 1860 893 3333 |
| For recharge plans, data balance, validity, recharge confirmation and offers | 1991 |
| For Queries | 199 |
| For Complaints | 198 |
| From Other numbers | 1800 889 9999 |
| Tele-verification to activate both HD voice & data services | 1977 |
| Tele-verification to activate data services only | 1800 890 1977 |
| Device Care Helpline (LYF Smartphone & JioFi) Our experts are available for your assistance 24X7 | |
| Helpline | 1800 890 9999 |
| Helpline for Jio Enterprise Mobility & Business Solutions Our experts are available for your assistance 24x7 (Monday - Sunday) | |
| Care Helpline for Enterprise Mobility Services | 1800 889 9333 |
| Care Helpline for Enterprise Connectivity Services & Business Solutions | 1800 889 9444 |
| Helpline for New Business Connection | 1800 889 9555 |
| Care Helpline for JioFiber Customers Our experts are available for your assistance 24X7 (Monday – Sunday) | |
| Helpline | 1800 896 9999 |
Process of tele-verification for Jio SIM
Firstly call 1977
Enter 5 Digit PIN received on your alternate number OR
Enter last 4 digits of your aadhaar number OR
Reach our conctact center advisor for manual verification.
After successful verification, services of your Jio SIM will be activated.
Appellate Authority
Monday to Friday, between 10:30 am and 06:00 pm
(Contact No. and Fax No. for all states are same)
| Zone/State | Appellate Authority Name | Email Address | Office Address |
|---|---|---|---|
| South-Andhra Pradesh | Siddharth Sharma | [email protected] | Reliance Corporate IT Park Ltd, H: No 40,72,D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, AP-520008 |
| East-Assam | Ritwick Chakraborty | [email protected] | Reliance Jio Infocomm Limited, Reliance Corporate IT Park Ltd., 1st Floor, Bijay Crescent, Mahapurush Srimanta Sankardev Path (G.S.Road), Rukiminigaon, Guwahati – 781022, Assam, India |
| East-Bihar | Chandra Prakash | [email protected] | Reliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna - 801503, Bihar, India |
| West-Chhattisgarh | Partha Pratim | [email protected] | 4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010 |
| North-Delhi NCR | Sanjay Tiku | [email protected] | Reliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon - 122002 Haryana |
| West-Gujarat | Bhavesh Mehta | [email protected] | Office -101, Saffron, Nr. Centre Point, Panchwati 5 Rasta, Ambawadi, Ahmedabad-380006, Gujarat, India |
| North-Haryana | Sanjiv Sachdeva | [email protected] | Reliance Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab 160071 |
| North-Himachal Pradesh | Sameer Pandey | [email protected] | Reliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradesh |
| North-Jammu | Vivek Sharma | [email protected] | Reliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu - 180012, J&K, India |
| East-Jharkhand | Sanjay Chatterjee | [email protected] | Reliance Jio Infocomm Ltd., 2nd & 3rd Floor, Sandhya Tower, Commercial Complex, Puruliya Road, Ranchi - 834001, Jharkhand |
| South-Kerala | Jayaraj Rajasekharan | [email protected] | Reliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi – 682 025. Kerala State. |
| North-Kashmir | Neeraj Fotedar | [email protected] | Reliance Jio Infocomm Limited, 4th Floor, Sara City Mall, Jahangir Chowk, Srinagar - 190001, J&K |
| South-Karnataka | Shiva Kumar | [email protected] | RCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka. |
| East-Kolktat | Avinash Chaturvedi | [email protected] | Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block - DP, Sector-V, Saltlake City, Kolkata -700091 |
| West-Madhya Pradesh | Partha Pratim | [email protected] | 4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010 |
| West-Maharashtra & Goa | Neelesh Atre | [email protected] | Reliance Jio Infocomm Limited, Down Town – The City Centre, 2nd and 3rd Floor, S No. 8+13/1/2, Above Reliance Mart, Off Karve Road, Mhatre Bridge, Erandwane, Pune – 411004 |
| West-Mumbai | Saurabh Singh Parmar | [email protected] | Reliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra - Kurla Complex, Mumbai - 400051 |
| East-North East | Banibroto Biswas | [email protected] | Reliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong - 793014, Meghalaya, India |
| East-Odisha | Bikash Mohanty | [email protected] | Reliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar - 751023 |
| North-Punjab | Karuna Misra | [email protected] | Reliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:160071 |
| North-Rajasthan | Arun Mani | [email protected] | Reliance Jio Infocomm Ltd., 1st Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, 302001 |
| South-Tamil Nadu | Royston Antony | [email protected] | Reliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road, Thousand Lights, Chennai – 600006. TamilNadu |
| South-Telangana | Sreedhar Nandiraju | [email protected] | Reliance Jio Infocomm Ltd. 4th Floor, Lake shore towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telangana |
| North-UP West | Sunil Kapoor | [email protected] | Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P - 250003 |
| North-UP East | Rajesh Sharma | [email protected] | Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow - 226010. (UP) |
| North-Uttarakhand | Venkat Naidu | [email protected] | Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P - 250003 |
| East-West Bengal | Sailesh Rupani | [email protected] | Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block - DP, Sector-V, Saltlake City, Kolkata -700091 |
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Frequently asked questions
What is Jio customer care number?
Jio customer care number is 18008899999 (from any phone) or 199 (from a Jio number). For complaint-specific queries, dial 198, and for enterprise support call 1800 889 9333.What is Jio toll free number?
Jio toll free number is 18008899999, available from any operator between 9:30am and 6pm. You can also call 18008901977 to activate only data services or 18008893999 to reach the Appellate Authority.How to contact Jio customer care?
You can contact Jio customer care by calling 18008899999 or 199 (from a Jio number), messaging on WhatsApp at 7000770007 (Jio Mobile) or 7000570005 (JioFiber), or reaching out via social media on Facebook, Twitter, Instagram, YouTube, and LinkedIn.Does Jio have WhatsApp support?
Yes, Jio offers WhatsApp support. Jio Mobile users can message 7000770007 and JioFiber users can message 7000570005 for assistance on WhatsApp.How to file a complaint with Jio?
To file a complaint with Jio, dial 198 from your Jio number or call 18008899999 from any other operator. You can also submit feedback through the feedback form at jio.com/en-in/survey/feedback.html or visit the help section at jio.com/en-in/selfhelp.What is Jio helpline number for new JioFiber connection?
JioFiber customer care helpline is 18008969999, available 24x7 from Monday to Sunday. For new business connections, you can call 18008899555.What is Jio tele-verification number to activate a new SIM?
The Jio tele-verification number is 1977 (to activate both HD voice and data services) or 18008901977 (to activate data services only). Follow the IVR prompts and enter the 5-digit PIN sent to your alternate number, or the last 4 digits of your Aadhaar.
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