CustomerCareLink
Ritu Kumar Customer Care No. 1800 123 9562

Ritu Kumar Customer Care No. 1800 123 9562

Toll free Numbers:
18001239562(Customer support, Mon-Fri, 9am-6pm)
All India Numbers:
9953122211(WhatsApp Support)
Address

Ritika Pvt. Ltd. 280, Udyog Vihar Ph-2 Gurgaon, Haryana India.

Emails:
(Customer support)
Socials:
Shipping/Delivery
In few cases, dispatch timelines may take up to 2 weeks.
After the order is dispatched, it is delivered in 1-4 days within India and 3-10 days outside India.
Customer can contact on email [email protected] for any order & dispatch related queries.
Returns & Exchange
Customer can return/exchange within 7 days of delivery by sending an email on [email protected] with order number and item for exchange/return.
To cancel a order contact within 24 hours of placing the order at 18001239562.
Request will be processed within 2 days after the product is reviewed.
Credits will be given in online account for returns on discounted merchandise.
Refund will be issued to original mode of payment in case of a return on non-discounted merchandise.
For return, Address to be mentioned on the package is : Ritika Pvt. Ltd, Plot # 280, Udyog Vihar, Phase II, Gurgaon - 122016, Haryana , India.
Refund will be issued only for return of Non-discounted merchandise in India, within 7-10 days from the pickup date & mode of refund will be the original method of payment (except COD).