Ritu Kumar Customer Care No. 1800 123 9562

In few cases, dispatch timelines may take up to 2 weeks.

After the order is dispatched, it is delivered in 1-4 days within India and 3-10 days outside India.

Customer can contact on email [email protected] for any order & dispatch related queries.

Customer can return/exchange within 7 days of delivery by sending an email on [email protected] with order number and item for exchange/return.

To cancel a order contact within 24 hours of placing the order at 18001239562.

Request will be processed within 2 days after the product is reviewed.

Credits will be given in online account for returns on discounted merchandise.

Refund will be issued to original mode of payment in case of a return on non-discounted merchandise.

For return, Address to be mentioned on the package is : Ritika Pvt. Ltd, Plot # 280, Udyog Vihar, Phase II, Gurgaon - 122016, Haryana , India.

Refund will be issued only for return of Non-discounted merchandise in India, within 7-10 days from the pickup date & mode of refund will be the original method of payment (except COD).