CustomerCareLink

Royal Sundaram General Insurance Customer Care No. 1860 258 0000

Royal Sundaram General Insurance Customer Care No. 1860 258 0000

Organisation: Royal Sundaram Alliance Insurance Company Ltd.

Toll free Numbers:

18005689999(Crop Insurance/ Claim Intimation)

All India Numbers:

18602580000(Customer Care)

18604250000(Alternate Customer Care)

02238020973(New Policy)

04471177117(Query)

Website:

http://www.royalsundaram.in

Emails:

Socials:

Important Links:

Grievance Redressal

Level 1

For any complaint or grievance you can contact customer service helpline - 18602580000, 18604250000 or write to [email protected], [email protected].

For senior citizen grievance or complaint contact at [email protected] and 044-24960577.

You can send your grievance by filling the grievance form and send to the: Grievance Redressal Officer, Mr. T M Shyamsunder 044-61452220

If you know service parameters & turnaround times Read.

Level 2

If you are not satisfied with resolution provided you may contact at 1860 258 0000, 1860 425 0000 (Select options - 3 and 1) or write to [email protected].

Level 3

In case you are not satisfied with the decision/resolution of the above levels you may approach the Insurance Regulatory & Development Authority IRDA.

Corporate Office

Royal Sundaram General Insurance Co. Limited Vishranthi Melaram Towers No.2/319 , Rajiv Gandhi Salai (OMR) Karapakkam , Chennai - 600097 Tel: 044-71177117 Fax: 044-71137114

Registered Office

Royal Sundaram General Insurance Co. Limited No.21 , Patullos Road , Chennai - 600 002