Samsung India Contact No. 1800 40 726 7864
Organisation: Samsung
Toll free Numbers:
1800407267864(Customer Support)
180057267864(For Call & Whatsapp)
All India Numbers:
9870494949(WhatsApp Support)
Website:
Address
Headquarters Samsung India Electronics Pvt. Ltd., 20-24 Floor Two Horizon Center, DLF Phase-V, Sector-43, Gurugram, Haryana 122002
IVRS Menu
No. 1800407267864
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Press 2 : To continue Press 1 : For product related information or repair request Press 2 : To know the status of your service request or to register a demo installation request Press 3 : For queries related to order place online on samsung.com Press 4 : For information on safe disposal of your electronic & plastic waste
Press 1 : For product related information or repair request
Press 2 : To know the status of your service request or to register a demo installation request
Press 3 : For queries related to order place online on samsung.com
Press 4 : For information on safe disposal of your electronic & plastic waste
SMS Service
SMS CARE to 54242
Service Center Numbers
| Countries | Contact No. | ||||
|---|---|---|---|---|---|
| India | 1800407267864 (1800 40 SAMSUNG) 1800 5726 7864 (1800 5 SAMSUNG) (Toll Free) For Use By Customers In India Only 24 Hours a day / 7 Days a week | ||||
| Bangladesh | +880 9612300300 +880 8000300300 (Toll Free) For Use By Customers In Bangladesh Only 8am - 1.30am / 7 days a week Srilanka +94 11 7267864 +94 11 SAMSUNG For Use By Customers In Sri Lanka Only 8.30am - 8.30pm / 7 Days a week Nepal +977 16600172667 (For NTC customers only) +977 9801572667 (Toll Free) For Use By Customers In Nepal Only 8am - 8pm / 7 Days a week | Srilanka | +94 11 7267864 +94 11 SAMSUNG For Use By Customers In Sri Lanka Only 8.30am - 8.30pm / 7 Days a week Nepal +977 16600172667 (For NTC customers only) +977 9801572667 (Toll Free) For Use By Customers In Nepal Only 8am - 8pm / 7 Days a week | Nepal | +977 16600172667 (For NTC customers only) +977 9801572667 (Toll Free) For Use By Customers In Nepal Only 8am - 8pm / 7 Days a week |
| Srilanka | +94 11 7267864 +94 11 SAMSUNG For Use By Customers In Sri Lanka Only 8.30am - 8.30pm / 7 Days a week Nepal +977 16600172667 (For NTC customers only) +977 9801572667 (Toll Free) For Use By Customers In Nepal Only 8am - 8pm / 7 Days a week | Nepal | +977 16600172667 (For NTC customers only) +977 9801572667 (Toll Free) For Use By Customers In Nepal Only 8am - 8pm / 7 Days a week | ||
| Nepal | +977 16600172667 (For NTC customers only) +977 9801572667 (Toll Free) For Use By Customers In Nepal Only 8am - 8pm / 7 Days a week |
Branch Office
| Sr. No. | Region | State | City | Office Type | Address |
|---|---|---|---|---|---|
| 1 | North | Delhi | Delhi | Registered Office | Samsung India Electronics Pvt. Ltd., DLF Center, Sansad Marg, Cannought Place, New Delhi |
| 2 | North | Haryana | Gurgram (4) | Head Office/ North RO/ Gurugram BO /Delhi BO | Samsung India Electronics Pvt. Ltd., 20-24 Floor Two Horizon Center, DLF Phase-V, Sector-43, Gurugram, Haryana 12200 |
| 3 | North | Uttar Pradesh | Agra | Branch Office | Samsung India Electronics Pvt. Ltd., 6th Floor, Ashok Cosmos Mall, 129/8, Sanjay Place, Agra 282001 |
| 4 | North | Uttar Pradesh | Ghaziabad | Branch Office | Samsung India Electronics Pvt. Ltd., C-2,Mahaluxmi Mall Fourth Floor, Raj Nagar, Ghaziabad, Uttar Pradesh - 201001 |
| 5 | North | Uttar Pradesh | Lucknow | Branch Office | Samsung India Electronics Pvt. Ltd., 3rd Floor, BBD Viraj Tower Vibhuti Khand, Gomti Nagar, Lucknow - 226010 |
| 6 | North | Uttar Pradesh | Varanasi | Branch Office | Samsung India Electronics Pvt. Ltd. 6th Floor, Arihanth Complex, Sigra - Varanasi - 221010 Uttar Pradesh |
| 7 | North | Punjab | Chandigarh | Branch Office | Samsung India Electronics Pvt. Ltd., Elante Office Block, A501-503, 5th Floor, Plot No-178-178A, Industrial Area, Phase-1, Chandigarh 160002 |
| 8 | North | Punjab | Ludhiana | Branch Office | Samsung India Electronics Pvt. Ltd., Sandhu Tower, 2nd floor, B-XX-3369, Gurdev Nagar, Ferozepur Road, Ludhiana - 141001 |
| 9 | North | Uttarakhand | Dehradun | Branch Office | Samsung India Electronics Pvt. Ltd., 2nd Floor, Plot No. - 74, Shriram Arcade Centre Rajpura Road, Dehradun, Uttrakhand 248001 |
| 10 | North | Jammu & Kashmir | Jammu | Branch Office | Samsung India Electronics Pvt. Ltd., 2nd Floor, TRG Building, 29 GMC, Rail Head Complex, Jammu 180012 |
| 11 | North | Rajasthan | Jodhpur | Branch Office | Samsung India Electronics Pvt. Ltd., 3rd Floor, Harnath Tower, PWD Road, Jodhpur - 342001 |
| 12 | North | Rajasthan | Jaipur | Branch Office | Samsung India Electronics Pvt. Ltd., 2nd Floor, Sun & Moon Chambers, Plot no. - S-4, Linking Road, Gopalbari Near Ajmer Flyover, Jaipur |
| 13 | North | Rajasthan | Udaipur | Branch Office | Samsung India Electronics Pvt. Ltd., Office No-204, Apex Chambers, 4C Madhuban, Udaipur - 313001 |
| 14 | East | West Bengal | Kolkata (2) | Regional Office/ Branch Office | Samsung India Electronics Pvt. Ltd., C/O AWFIS Space Solutions Private Limited Godrej Water Side, Tower 2 , 12th floor, Saltlake, Sector V , Kolkata – 700091 |
| 15 | East | West Bengal | Durgapur | Branch Office | Samsung India Electronics Pvt. Ltd., Pinnacle Infotech Building, 3rd Floor, City Centre, Durgapur 713216 |
| 16 | East | Odisha | Bhubaneswar | Branch Office | Samsung India Electronics Pvt. Ltd., Odyssa Business Center, Shop No. 1 to 7, Ground Floor, Rasulgarh , NH-5, Bhubaneswar-751010 |
| 17 | East | Assam | Guwahati | Branch Office | Samsung India Electronics Pvt. Ltd., Adityam Building, 5th Floor ( Above KFC ), Borthakur Mill Road, Ulubari, Guwahati - 781007 (Assam) |
| 18 | East | Bihar | Patna | Branch Office | Samsung India Electronics Pvt. Ltd., 4th & 5th Floor, Vasundhara Metro Mall, East Boring Canal Road, Patna, Bihar - 800001 |
| 19 | East | Jharkhand | Ranchi | Branch Office | Samsung India Electronics Pvt. Ltd., Nile Complex, 4th Floor, Old HB Road, Kantatoli, Ranchi - 834001 |
| 20 | West | Maharashtra | Mumbai (2) | Regional Office/ Branch Office | Samsung India Electronics Pvt. Ltd., 27 th Floor Oberoi Commerz ll , Internatonal Business Park , Oberoi Garden City Off Western Express Highway, Goregaon (East) Mumbai 400063 |
| 21 | West | Maharashtra | Kohlapur | Branch Office | Samsung India Electronics Pvt. Ltd., Dattawad Renaissance, C.S. No.-334, E- Ward, Station Road, Shahupuri, Kolhapur 416001 |
| 22 | West | Maharashtra | Nagpur | Branch Office | Samsung India Electronics Pvt. Ltd., 54/3, Artefact Tower, Block No. - 108, Chhatrapati Square, Wardha Road, Nagpur (MAHARASHTRA)- 440015 |
| 23 | West | Maharashtra | Pune | Branch Office | Samsung India Electronics Pvt. Ltd., Parakh House, 1st & 2nd Floor, CTS No. -1, Boat Club Road, Pune 411001 |
| 24 | West | Maharashtra | Aurangabad | Branch Office | Samsung India Electronics Pvt. Ltd., 1st Floor, Aurangabad Business Center, Adalat Road, Opposite Dist. Court, Near man mnadir Travels, Aurangabad 431001 |
| 25 | West | Gujarat | Ahmedabad | Branch Office | Samsung India Electronics Pvt. Ltd., Shapath 5, Office No 404-408, 4th Floor, S G Highway, Ahmedabad 380015 |
| 26 | West | Gujarat | Surat | Branch Office | Samsung India Electronics Pvt. Ltd., 107, 1st Floor, Trinity Business Park, Madhuvan Circle, L P Savani Road, Adajan, Surat 395009 |
| 27 | West | Madhya Pradesh | Bhopal | Branch Office | Samsung India Electronics Pvt. Ltd., Surya Tower, 1st Floor, Plot No E 5/7, Bittan Market, opp Habib Ganj Police Station, Bhopal 462001 |
| 28 | West | Madhya Pradesh | Indore | Branch Office | Samsung India Electronics Pvt. Ltd., Office No 101, 102 & 103, Brilliant Titanium, Plot No 9, Scheme No 78, Part II, Indore-452010 |
| 29 | West | Chhattisgarh | Raipur | Branch Office | Samsung India Electronics Pvt. Ltd., 1st Floor, Motimahal Palladium, V.I.P. Square, GE Road, Telibandha, Raipur (Chhattisgarh)-492001 |
| 30 | South | Tamil Nadu | Chennai (2) | Regional Office /Branch Office | Samsung India Electronics Pvt. Ltd., Express Avenue Chambers, 10 Floor, Tower -2, No. 49-50L, Whites Road, Royapettah , Chennai, 600014 |
| 31 | South | Tamil Nadu | Madurai | Branch Office | Samsung India Electronics Pvt. Ltd., No. - 9D, Arunachalam Towers, By-pass Road, Upstairs toAxis Bank, Madurai, Tamilnadu 625010 |
| 32 | South | Kerala | Cochin | Branch Office | Samsung India Electronics Pvt. Ltd., Sales Office - Door No. 37/993E, (52/1339-C), Second Floor, Arya Bhangi Pinnacle, SA Road, Elamkulam, Cochin 682020. |
| 33 | South | Karnataka | Bangalore | Branch Office | Samsung India Electronics Pvt. Ltd., No.12, SA 1, 3rd Floor, Subramanya Archade, Bannerugatta Road, Opposite to Jal Bhavab, Bangalore 560029 |
| 34 | South | Telangana | Hyderabad | Branch Office | Samsung India Electronics Pvt. Ltd., 1-10-39 to 44, Gumidelli Towers, 3rd Floor, Begumpet, Hyderabad 500016 |
| 35 | South | Andhra Pradesh | Vijayawada | Branch Office | Samsung India Electronics Pvt. Ltd., D.No.73-1-10/1,73-1-13,3Rd Floor, M.G.Road, Opposite Durga Mahal Theatre, Patamata, Vijayawada -520010 |
Store Locator
| Name | Contact | Opening Hours | Address | |
|---|---|---|---|---|
| [Samsung smart plaza] razzle dazzle electronic | 011-45040757 | [email protected] | F-3/31,krishna nagar, delhi-110051, delhi, delhi, 110051 | |
| [Samsung smart cafe] siyaram brothers | 011-23321066 | 11:00 am-9:30 pm | [email protected] | N-22, outer circle, connaught place, delhi, delhi, 110001 |
| [Samsung smart plaza] j m d enterprises | 9810100211, 011-43583246 | [email protected] | 3575-76/2,Netaji subhash marg darya ganj,new delhi, delhi-110002, new delhi, delhi | |
| [Samsung smart cafe] phonestore | 011-23270203/011-23267067/9810050365 | 11:00 am-9:30 pm | [email protected] | 4935/3, Hotel flora building, dayanand road, darya ganj, delhi, delhi, 110002 |
| [Samsung smart cafe] rishabh communication | 011-25801946/9958519781 | 11:00 am-9:30 pm | [email protected] | 6 65 Wea, gurudwara road, karol bagh near jassa ram hospital, delhi, delhi, 110005 |
| [Samsung smart cafe] winspir communications | 011-45656115/9953032172 | 11:00 am-9:30 pm | [email protected] | 6/84, Main shankar road, old rajender nagar, delhi, delhi, 110060 |
| [Samsung smart cafe] yours communications | 9899488588/9899498995/9213752366 | [email protected] | 6/146, Geeta colony, delhi, delhi, 110031 | |
| [Samsung smart cafe] agmatel india pvt. Limited | 9818921227/9911972195 | [email protected] | B33, laxmi nagar, opposite metro pillar 44, vikas marg, delhi, delhi, 110092 | |
| [Samsung smart plaza] prince digital world | 9891748274 | [email protected] | E-55, main vikas marg, laxmi nagar, delhi - 110092, new delhi, delhi | |
| [Samsung smart plaza] mohanji electronics | 9810300138/ 011-22424738 | [email protected] | F-49a, main road, near f-block bus stand, jagat puri, new delhi- 110051, new delhi, delhi | |
| [Samsung smart cafe] R.V enterprises | 9818404241/ 8800599861 | 10:00 am-9:00 pm | [email protected] | Cottage no 18, opp d block, west patel nagar, delhi, delhi, 110008 |
| [Samsung smart cafe] amazon shopee | 7503851000/9810619843 | [email protected] | 73, Khanna market, lodhi road, delhi, delhi, 110003 | |
| [Samsung smart cafe] south port retail | 8287267864/011-47566677/9871646532 | [email protected] | 23, Veer savarkar block, shakarpur, vikas marg, delhi, delhi, 110092 | |
| [Samsung smart cafe] R.V enterprises | 10:00 am-9:00 pm | [email protected] | Cottage No. 18, West Patel Nagar, Delhi, Delhi, 110008 | |
| [Samsung smart cafe] agmatel india pvt ltd | 9871426711/9873546414 | [email protected] | G-119, v3s mall laxmi nagar, vikas marg, delhi, delhi, 110092 | |
| Samsung smart plaza - electronics vilaa | 9716285621 | 10:30am-9:30pm | [email protected] | B5a, main road, kanti nagar, delhi- 110031, delhi, delhi, 110031 |
| [Samsung smart plaza] sahil electronics | 011-26111349/ 011-24102699 | [email protected] | Shop no - 69, sarojni nagar - main market, new delhi, delhi, 110023 | |
| [Samsung smart cafe] satguru teleworld | 9811411140/9811411140/8860578110 | [email protected] | 1/6960B, east rohtash nagar, shahdara, delhi, delhi, 110032 | |
| [Samsung smart plaza] walia electronics | 8860213733 | [email protected] | Bishan singh market, rohtash nagar, opposite canara bank, babarpur road, mohan park, rohtash nagar, shahdara, new delhi, delhi 110032, new delhi, delhi | |
| [Samsung smart plaza] mtk electronics | 9873237349/ 9810060428 | [email protected] | C-495, opposite rajiv raj bajaj, chajjupur colony,main 100 foot road, shahdara,delhi,delhi-110032, new delhi, delhi | |
| [Samsung smart cafe] star mobitel ltd | 011-46848484/9650848484/9266888155 | [email protected] | Ug-231 dlf, dlf promenade mall, vasant kunj, delhi, delhi, 110070 | |
| [Samsung smart cafe] star mobitel ltd | 9650828282/011-46828282/9999263323 | [email protected] | E 32 - south ex part 2, delhi, delhi, 110049 | |
| [Samsung smart cafe] buddy retail pvt.Ltd | 9015160088/9650852685 | [email protected] | K-17, ground floor, lajpat nagar 2, new delhi -110024, new delhi, delhi, 110024 | |
| [Samsung smart cafe] techniza | 9910655963/011-40199563 | 11:00 am-9:00 pm | [email protected] | 630,Mukherjee nagar near batra cinema, delhi, delhi, 110009 |
| [Samsung smart cafe] impressions | 011-22391520/9999818781/9999539533 | [email protected] | 520 A-1, street no. 2, Main 60 feet road, vishwas nagar, shahadara, delhi, delhi, 110032 | |
| [Samsung smart cafe] benz india pvt ltd | 9818333334 | 10:30 am-9:00 pm | [email protected] | C 126, naraina industrial area phase-1, delhi, delhi, 110028 |
| [Samsung smart plaza] aarco one | 9999219900, 011-41027500 | [email protected] | I-3 lajpat nagar ii. New delhi 110 024, new delhi, delhi | |
| [Samsung Smart Plaza] Bhai Distribution | 9711961108 | 10:30am-9:30pm | [email protected] | A-112, Ground Floor, Group Industrial Area, Wazirpur, New Delhi, Delhi, 110052 |
| [Samsung Smart Cafe] Prakash Trading Company | 011-41044696/9810163611/8587873201 | [email protected] | 13/3/4, Yusuf Sarai Market, Delhi, Delhi, 110016 | |
| [Samsung Smart Cafe] Mobile Nation | 9650929398/9654881187 | [email protected] | C3/338, Yamuna Vihar, New Delhi, Delhi, Delhi, 110053 | |
| [Samsung Smart Plaza] Mg Ezone-Yusuf Sarai | 9810004005 | [email protected] | 4, Dav School Bldg. Yusuf Sarai. Near Green Park Metro Station. New Delhi 110 016., New Delhi, Delhi | |
| [Samsung Smart Plaza] R.P.G.Electrade Pvt. Ltd.-R.K. Puram | 9871389744 | [email protected] | D-50 Mohan Singh Market. Sec-6 Rk Puram. New Delhi 110 022, New Delhi, Delhi | |
| [Samsung Smart Plaza] J. Parsad Amp Co. Pvt. Ltd., Bali Nagar | 011-45017101 | [email protected] | Bakshi House,Bali Nagar, New Delhi, Delhi, Delhi, 110085 | |
| [Samsung Smart Plaza] Kbm Electronics-New Friends Colony | 011-46012996 | [email protected] | New Friends Colony Delhi, 2/2 Sarai Julana Opp Surya Hotel-25, New Delhi, Delhi, 110044 | |
| [Samsung Smart Cafe] Guru Kripa Enterprises | 011-42240023/8130314444 | 12:00am-9:00 pm | [email protected] | Shop No 2,3,4, Bn Block, Shalimar Bagh, Delhi, Delhi, 110088 |
| [Samsung Smart Plaza] Neelkanth Marketting | 9811555678 | [email protected] | A-12 Majlis Park, Adarsh Nager,Delhi, Delhi, Delhi | |
| [Samsung Smart Cafe] Buddy Retail Pvt. Ltd | 011-49054089/9999655003/9953754427 | [email protected] | M-10, M Block,Greater Kailash Part 1, Delhi, Delhi, 110048 | |
| [Samsung Smart Cafe] Buddy Retail Pvt.Ltd. -Rajouri Garden | 011-45594381 | 11:00am-9:30 pm | [email protected] | A2/40, Rajouri Garden, Main Market, Delhi 110027, Delhi, Delhi, 110027 |
Return and Cancellations
If customer order is eligible for cancellation, a ‘cancel order’ button will be available till the order is Delivered. Click button to initiate cancellation of your order.
Post successful cancellation/return of order a refund will be processed within 7-10 business days into original instrument of payment used while ordering.
Grievance Redressal
Level 1 :
Customer can contact customer service team via below modes & expect a response within 48 hours.
Enter details on https://www.samsung.com/in/online-help attaching necessary documents, if any OR else
A unique ticket number will be shared on real time basis as a confirmation. Customer may please refer the same for all future communication with support team. If compliant/concern/query is not addressed satisfactorily from Level 1, customer can reach out to Grievance Officer.
Level 2 :
If customer query remains unresolved, than customer can escalate the matter to Grievance Officer. Customer can contact Grievance Officer,
Email- [email protected] with the details of interaction under Level 1 Customer Support.
It's respond within 3 business days from the date of receipt of email.
Registered Office
Samsung India Electronics Pvt. Ltd., DLF Center, Sansad Marg, Cannought Place, New Delhi