Samsung India customer care number is 1800407267864. Get Samsung toll free number, helpline, email id, complaint number & support info.
Toll-free numbers
- 180 040 726 7864
Customer Support
- 18 005 726 7864
For Call & Whatsapp
All India numbers
- 987 049 4949
WhatsApp Support
About
Samsung India Electronics Pvt. Ltd. is the Indian subsidiary of Samsung, a South Korean multinational electronics conglomerate, with its head office located in Gurugram, Haryana. Samsung offers a wide range of consumer electronics in India including smartphones, televisions, refrigerators, washing machines, air conditioners, and home appliances, serving millions of customers through its retail stores, service centers, and online shop. For product support, repair requests, online order issues, or complaints, customers can reach Samsung India customer care using the contact details listed below.
Email addresses
- [email protected]
Customer Support
Address
Headquarters Samsung India Electronics Pvt. Ltd., 20-24 Floor Two Horizon Center, DLF Phase-V, Sector-43, Gurugram, Haryana 122002
Important links
IVRS Menu No. 1800407267864
Select Your Preferred Language (English)
Smart phone or touch screen phone user Press 1 : To experience smart touch call
Press 1 : To experience smart touch call
Else Press 2 : To continue Press 1 : For product related information or repair request Press 2 : To know the status of your service request or to register a demo installation request Press 3 : For queries related to order place online on samsung.com Press 4 : For information on safe disposal of your electronic & plastic waste
Press 2 : To continue Press 1 : For product related information or repair request Press 2 : To know the status of your service request or to register a demo installation request Press 3 : For queries related to order place online on samsung.com Press 4 : For information on safe disposal of your electronic & plastic waste
Press 1 : For product related information or repair request
Press 2 : To know the status of your service request or to register a demo installation request
Press 3 : For queries related to order place online on samsung.com
Press 4 : For information on safe disposal of your electronic & plastic waste
SMS Service
SMS CARE to 54242
Service Center Numbers
| Countries | Contact No. | ||||
|---|---|---|---|---|---|
| India | 1800407267864 (1800 40 SAMSUNG) 1800 5726 7864 (1800 5 SAMSUNG) (Toll Free) For Use By Customers In India Only 24 Hours a day / 7 Days a week | ||||
| Bangladesh | +880 9612300300 +880 8000300300 (Toll Free) For Use By Customers In Bangladesh Only 8am - 1.30am / 7 days a week Srilanka +94 11 7267864 +94 11 SAMSUNG For Use By Customers In Sri Lanka Only 8.30am - 8.30pm / 7 Days a week Nepal +977 16600172667 (For NTC customers only) +977 9801572667 (Toll Free) For Use By Customers In Nepal Only 8am - 8pm / 7 Days a week | Srilanka | +94 11 7267864 +94 11 SAMSUNG For Use By Customers In Sri Lanka Only 8.30am - 8.30pm / 7 Days a week Nepal +977 16600172667 (For NTC customers only) +977 9801572667 (Toll Free) For Use By Customers In Nepal Only 8am - 8pm / 7 Days a week | Nepal | +977 16600172667 (For NTC customers only) +977 9801572667 (Toll Free) For Use By Customers In Nepal Only 8am - 8pm / 7 Days a week |
| Srilanka | +94 11 7267864 +94 11 SAMSUNG For Use By Customers In Sri Lanka Only 8.30am - 8.30pm / 7 Days a week Nepal +977 16600172667 (For NTC customers only) +977 9801572667 (Toll Free) For Use By Customers In Nepal Only 8am - 8pm / 7 Days a week | Nepal | +977 16600172667 (For NTC customers only) +977 9801572667 (Toll Free) For Use By Customers In Nepal Only 8am - 8pm / 7 Days a week | ||
| Nepal | +977 16600172667 (For NTC customers only) +977 9801572667 (Toll Free) For Use By Customers In Nepal Only 8am - 8pm / 7 Days a week |
Branch Office
| Sr. No. | Region | State | City | Office Type | Address |
|---|---|---|---|---|---|
| 1 | North | Delhi | Delhi | Registered Office | Samsung India Electronics Pvt. Ltd., DLF Center, Sansad Marg, Cannought Place, New Delhi |
| 2 | North | Haryana | Gurgram (4) | Head Office/ North RO/ Gurugram BO /Delhi BO | Samsung India Electronics Pvt. Ltd., 20-24 Floor Two Horizon Center, DLF Phase-V, Sector-43, Gurugram, Haryana 12200 |
| 3 | North | Uttar Pradesh | Agra | Branch Office | Samsung India Electronics Pvt. Ltd., 6th Floor, Ashok Cosmos Mall, 129/8, Sanjay Place, Agra 282001 |
| 4 | North | Uttar Pradesh | Ghaziabad | Branch Office | Samsung India Electronics Pvt. Ltd., C-2,Mahaluxmi Mall Fourth Floor, Raj Nagar, Ghaziabad, Uttar Pradesh - 201001 |
| 5 | North | Uttar Pradesh | Lucknow | Branch Office | Samsung India Electronics Pvt. Ltd., 3rd Floor, BBD Viraj Tower Vibhuti Khand, Gomti Nagar, Lucknow - 226010 |
| 6 | North | Uttar Pradesh | Varanasi | Branch Office | Samsung India Electronics Pvt. Ltd. 6th Floor, Arihanth Complex, Sigra - Varanasi - 221010 Uttar Pradesh |
| 7 | North | Punjab | Chandigarh | Branch Office | Samsung India Electronics Pvt. Ltd., Elante Office Block, A501-503, 5th Floor, Plot No-178-178A, Industrial Area, Phase-1, Chandigarh 160002 |
| 8 | North | Punjab | Ludhiana | Branch Office | Samsung India Electronics Pvt. Ltd., Sandhu Tower, 2nd floor, B-XX-3369, Gurdev Nagar, Ferozepur Road, Ludhiana - 141001 |
| 9 | North | Uttarakhand | Dehradun | Branch Office | Samsung India Electronics Pvt. Ltd., 2nd Floor, Plot No. - 74, Shriram Arcade Centre Rajpura Road, Dehradun, Uttrakhand 248001 |
| 10 | North | Jammu & Kashmir | Jammu | Branch Office | Samsung India Electronics Pvt. Ltd., 2nd Floor, TRG Building, 29 GMC, Rail Head Complex, Jammu 180012 |
| 11 | North | Rajasthan | Jodhpur | Branch Office | Samsung India Electronics Pvt. Ltd., 3rd Floor, Harnath Tower, PWD Road, Jodhpur - 342001 |
| 12 | North | Rajasthan | Jaipur | Branch Office | Samsung India Electronics Pvt. Ltd., 2nd Floor, Sun & Moon Chambers, Plot no. - S-4, Linking Road, Gopalbari Near Ajmer Flyover, Jaipur |
| 13 | North | Rajasthan | Udaipur | Branch Office | Samsung India Electronics Pvt. Ltd., Office No-204, Apex Chambers, 4C Madhuban, Udaipur - 313001 |
| 14 | East | West Bengal | Kolkata (2) | Regional Office/ Branch Office | Samsung India Electronics Pvt. Ltd., C/O AWFIS Space Solutions Private Limited Godrej Water Side, Tower 2 , 12th floor, Saltlake, Sector V , Kolkata – 700091 |
| 15 | East | West Bengal | Durgapur | Branch Office | Samsung India Electronics Pvt. Ltd., Pinnacle Infotech Building, 3rd Floor, City Centre, Durgapur 713216 |
| 16 | East | Odisha | Bhubaneswar | Branch Office | Samsung India Electronics Pvt. Ltd., Odyssa Business Center, Shop No. 1 to 7, Ground Floor, Rasulgarh , NH-5, Bhubaneswar-751010 |
| 17 | East | Assam | Guwahati | Branch Office | Samsung India Electronics Pvt. Ltd., Adityam Building, 5th Floor ( Above KFC ), Borthakur Mill Road, Ulubari, Guwahati - 781007 (Assam) |
| 18 | East | Bihar | Patna | Branch Office | Samsung India Electronics Pvt. Ltd., 4th & 5th Floor, Vasundhara Metro Mall, East Boring Canal Road, Patna, Bihar - 800001 |
| 19 | East | Jharkhand | Ranchi | Branch Office | Samsung India Electronics Pvt. Ltd., Nile Complex, 4th Floor, Old HB Road, Kantatoli, Ranchi - 834001 |
| 20 | West | Maharashtra | Mumbai (2) | Regional Office/ Branch Office | Samsung India Electronics Pvt. Ltd., 27 th Floor Oberoi Commerz ll , Internatonal Business Park , Oberoi Garden City Off Western Express Highway, Goregaon (East) Mumbai 400063 |
| 21 | West | Maharashtra | Kohlapur | Branch Office | Samsung India Electronics Pvt. Ltd., Dattawad Renaissance, C.S. No.-334, E- Ward, Station Road, Shahupuri, Kolhapur 416001 |
| 22 | West | Maharashtra | Nagpur | Branch Office | Samsung India Electronics Pvt. Ltd., 54/3, Artefact Tower, Block No. - 108, Chhatrapati Square, Wardha Road, Nagpur (MAHARASHTRA)- 440015 |
| 23 | West | Maharashtra | Pune | Branch Office | Samsung India Electronics Pvt. Ltd., Parakh House, 1st & 2nd Floor, CTS No. -1, Boat Club Road, Pune 411001 |
| 24 | West | Maharashtra | Aurangabad | Branch Office | Samsung India Electronics Pvt. Ltd., 1st Floor, Aurangabad Business Center, Adalat Road, Opposite Dist. Court, Near man mnadir Travels, Aurangabad 431001 |
| 25 | West | Gujarat | Ahmedabad | Branch Office | Samsung India Electronics Pvt. Ltd., Shapath 5, Office No 404-408, 4th Floor, S G Highway, Ahmedabad 380015 |
| 26 | West | Gujarat | Surat | Branch Office | Samsung India Electronics Pvt. Ltd., 107, 1st Floor, Trinity Business Park, Madhuvan Circle, L P Savani Road, Adajan, Surat 395009 |
| 27 | West | Madhya Pradesh | Bhopal | Branch Office | Samsung India Electronics Pvt. Ltd., Surya Tower, 1st Floor, Plot No E 5/7, Bittan Market, opp Habib Ganj Police Station, Bhopal 462001 |
| 28 | West | Madhya Pradesh | Indore | Branch Office | Samsung India Electronics Pvt. Ltd., Office No 101, 102 & 103, Brilliant Titanium, Plot No 9, Scheme No 78, Part II, Indore-452010 |
| 29 | West | Chhattisgarh | Raipur | Branch Office | Samsung India Electronics Pvt. Ltd., 1st Floor, Motimahal Palladium, V.I.P. Square, GE Road, Telibandha, Raipur (Chhattisgarh)-492001 |
| 30 | South | Tamil Nadu | Chennai (2) | Regional Office /Branch Office | Samsung India Electronics Pvt. Ltd., Express Avenue Chambers, 10 Floor, Tower -2, No. 49-50L, Whites Road, Royapettah , Chennai, 600014 |
| 31 | South | Tamil Nadu | Madurai | Branch Office | Samsung India Electronics Pvt. Ltd., No. - 9D, Arunachalam Towers, By-pass Road, Upstairs toAxis Bank, Madurai, Tamilnadu 625010 |
| 32 | South | Kerala | Cochin | Branch Office | Samsung India Electronics Pvt. Ltd., Sales Office - Door No. 37/993E, (52/1339-C), Second Floor, Arya Bhangi Pinnacle, SA Road, Elamkulam, Cochin 682020. |
| 33 | South | Karnataka | Bangalore | Branch Office | Samsung India Electronics Pvt. Ltd., No.12, SA 1, 3rd Floor, Subramanya Archade, Bannerugatta Road, Opposite to Jal Bhavab, Bangalore 560029 |
| 34 | South | Telangana | Hyderabad | Branch Office | Samsung India Electronics Pvt. Ltd., 1-10-39 to 44, Gumidelli Towers, 3rd Floor, Begumpet, Hyderabad 500016 |
| 35 | South | Andhra Pradesh | Vijayawada | Branch Office | Samsung India Electronics Pvt. Ltd., D.No.73-1-10/1,73-1-13,3Rd Floor, M.G.Road, Opposite Durga Mahal Theatre, Patamata, Vijayawada -520010 |
Store Locator
| Name | Contact | Opening Hours | Address | |
|---|---|---|---|---|
| [Samsung smart plaza] razzle dazzle electronic | 011-45040757 | [email protected] | F-3/31,krishna nagar, delhi-110051, delhi, delhi, 110051 | |
| [Samsung smart cafe] siyaram brothers | 011-23321066 | 11:00 am-9:30 pm | [email protected] | N-22, outer circle, connaught place, delhi, delhi, 110001 |
| [Samsung smart plaza] j m d enterprises | 9810100211, 011-43583246 | [email protected] | 3575-76/2,Netaji subhash marg darya ganj,new delhi, delhi-110002, new delhi, delhi | |
| [Samsung smart cafe] phonestore | 011-23270203/011-23267067/9810050365 | 11:00 am-9:30 pm | [email protected] | 4935/3, Hotel flora building, dayanand road, darya ganj, delhi, delhi, 110002 |
| [Samsung smart cafe] rishabh communication | 011-25801946/9958519781 | 11:00 am-9:30 pm | [email protected] | 6 65 Wea, gurudwara road, karol bagh near jassa ram hospital, delhi, delhi, 110005 |
| [Samsung smart cafe] winspir communications | 011-45656115/9953032172 | 11:00 am-9:30 pm | [email protected] | 6/84, Main shankar road, old rajender nagar, delhi, delhi, 110060 |
| [Samsung smart cafe] yours communications | 9899488588/9899498995/9213752366 | [email protected] | 6/146, Geeta colony, delhi, delhi, 110031 | |
| [Samsung smart cafe] agmatel india pvt. Limited | 9818921227/9911972195 | [email protected] | B33, laxmi nagar, opposite metro pillar 44, vikas marg, delhi, delhi, 110092 | |
| [Samsung smart plaza] prince digital world | 9891748274 | [email protected] | E-55, main vikas marg, laxmi nagar, delhi - 110092, new delhi, delhi | |
| [Samsung smart plaza] mohanji electronics | 9810300138/ 011-22424738 | [email protected] | F-49a, main road, near f-block bus stand, jagat puri, new delhi- 110051, new delhi, delhi | |
| [Samsung smart cafe] R.V enterprises | 9818404241/ 8800599861 | 10:00 am-9:00 pm | [email protected] | Cottage no 18, opp d block, west patel nagar, delhi, delhi, 110008 |
| [Samsung smart cafe] amazon shopee | 7503851000/9810619843 | [email protected] | 73, Khanna market, lodhi road, delhi, delhi, 110003 | |
| [Samsung smart cafe] south port retail | 8287267864/011-47566677/9871646532 | [email protected] | 23, Veer savarkar block, shakarpur, vikas marg, delhi, delhi, 110092 | |
| [Samsung smart cafe] R.V enterprises | 10:00 am-9:00 pm | [email protected] | Cottage No. 18, West Patel Nagar, Delhi, Delhi, 110008 | |
| [Samsung smart cafe] agmatel india pvt ltd | 9871426711/9873546414 | [email protected] | G-119, v3s mall laxmi nagar, vikas marg, delhi, delhi, 110092 | |
| Samsung smart plaza - electronics vilaa | 9716285621 | 10:30am-9:30pm | [email protected] | B5a, main road, kanti nagar, delhi- 110031, delhi, delhi, 110031 |
| [Samsung smart plaza] sahil electronics | 011-26111349/ 011-24102699 | [email protected] | Shop no - 69, sarojni nagar - main market, new delhi, delhi, 110023 | |
| [Samsung smart cafe] satguru teleworld | 9811411140/9811411140/8860578110 | [email protected] | 1/6960B, east rohtash nagar, shahdara, delhi, delhi, 110032 | |
| [Samsung smart plaza] walia electronics | 8860213733 | [email protected] | Bishan singh market, rohtash nagar, opposite canara bank, babarpur road, mohan park, rohtash nagar, shahdara, new delhi, delhi 110032, new delhi, delhi | |
| [Samsung smart plaza] mtk electronics | 9873237349/ 9810060428 | [email protected] | C-495, opposite rajiv raj bajaj, chajjupur colony,main 100 foot road, shahdara,delhi,delhi-110032, new delhi, delhi | |
| [Samsung smart cafe] star mobitel ltd | 011-46848484/9650848484/9266888155 | [email protected] | Ug-231 dlf, dlf promenade mall, vasant kunj, delhi, delhi, 110070 | |
| [Samsung smart cafe] star mobitel ltd | 9650828282/011-46828282/9999263323 | [email protected] | E 32 - south ex part 2, delhi, delhi, 110049 | |
| [Samsung smart cafe] buddy retail pvt.Ltd | 9015160088/9650852685 | [email protected] | K-17, ground floor, lajpat nagar 2, new delhi -110024, new delhi, delhi, 110024 | |
| [Samsung smart cafe] techniza | 9910655963/011-40199563 | 11:00 am-9:00 pm | [email protected] | 630,Mukherjee nagar near batra cinema, delhi, delhi, 110009 |
| [Samsung smart cafe] impressions | 011-22391520/9999818781/9999539533 | [email protected] | 520 A-1, street no. 2, Main 60 feet road, vishwas nagar, shahadara, delhi, delhi, 110032 | |
| [Samsung smart cafe] benz india pvt ltd | 9818333334 | 10:30 am-9:00 pm | [email protected] | C 126, naraina industrial area phase-1, delhi, delhi, 110028 |
| [Samsung smart plaza] aarco one | 9999219900, 011-41027500 | [email protected] | I-3 lajpat nagar ii. New delhi 110 024, new delhi, delhi | |
| [Samsung Smart Plaza] Bhai Distribution | 9711961108 | 10:30am-9:30pm | [email protected] | A-112, Ground Floor, Group Industrial Area, Wazirpur, New Delhi, Delhi, 110052 |
| [Samsung Smart Cafe] Prakash Trading Company | 011-41044696/9810163611/8587873201 | [email protected] | 13/3/4, Yusuf Sarai Market, Delhi, Delhi, 110016 | |
| [Samsung Smart Cafe] Mobile Nation | 9650929398/9654881187 | [email protected] | C3/338, Yamuna Vihar, New Delhi, Delhi, Delhi, 110053 | |
| [Samsung Smart Plaza] Mg Ezone-Yusuf Sarai | 9810004005 | [email protected] | 4, Dav School Bldg. Yusuf Sarai. Near Green Park Metro Station. New Delhi 110 016., New Delhi, Delhi | |
| [Samsung Smart Plaza] R.P.G.Electrade Pvt. Ltd.-R.K. Puram | 9871389744 | [email protected] | D-50 Mohan Singh Market. Sec-6 Rk Puram. New Delhi 110 022, New Delhi, Delhi | |
| [Samsung Smart Plaza] J. Parsad Amp Co. Pvt. Ltd., Bali Nagar | 011-45017101 | [email protected] | Bakshi House,Bali Nagar, New Delhi, Delhi, Delhi, 110085 | |
| [Samsung Smart Plaza] Kbm Electronics-New Friends Colony | 011-46012996 | [email protected] | New Friends Colony Delhi, 2/2 Sarai Julana Opp Surya Hotel-25, New Delhi, Delhi, 110044 | |
| [Samsung Smart Cafe] Guru Kripa Enterprises | 011-42240023/8130314444 | 12:00am-9:00 pm | [email protected] | Shop No 2,3,4, Bn Block, Shalimar Bagh, Delhi, Delhi, 110088 |
| [Samsung Smart Plaza] Neelkanth Marketting | 9811555678 | [email protected] | A-12 Majlis Park, Adarsh Nager,Delhi, Delhi, Delhi | |
| [Samsung Smart Cafe] Buddy Retail Pvt. Ltd | 011-49054089/9999655003/9953754427 | [email protected] | M-10, M Block,Greater Kailash Part 1, Delhi, Delhi, 110048 | |
| [Samsung Smart Cafe] Buddy Retail Pvt.Ltd. -Rajouri Garden | 011-45594381 | 11:00am-9:30 pm | [email protected] | A2/40, Rajouri Garden, Main Market, Delhi 110027, Delhi, Delhi, 110027 |
Return and Cancellations
If customer order is eligible for cancellation, a ‘cancel order’ button will be available till the order is Delivered. Click button to initiate cancellation of your order.
Post successful cancellation/return of order a refund will be processed within 7-10 business days into original instrument of payment used while ordering.
Grievance Redressal
Level 1 :
Customer can contact customer service team via below modes & expect a response within 48 hours.
Enter details on https://www.samsung.com/in/online-help attaching necessary documents, if any OR else
A unique ticket number will be shared on real time basis as a confirmation. Customer may please refer the same for all future communication with support team. If compliant/concern/query is not addressed satisfactorily from Level 1, customer can reach out to Grievance Officer.
Level 2 :
If customer query remains unresolved, than customer can escalate the matter to Grievance Officer. Customer can contact Grievance Officer,
Email- [email protected] with the details of interaction under Level 1 Customer Support.
It's respond within 3 business days from the date of receipt of email.
Registered Office
Samsung India Electronics Pvt. Ltd., DLF Center, Sansad Marg, Cannought Place, New Delhi
Follow on social media
More in Electronics & Appliances
Frequently asked questions
What is Samsung India customer care number?
Samsung India customer care number is 1800407267864 (1800 40 SAMSUNG), available 24 hours a day, 7 days a week. You can call this toll-free number for product information, repair requests, service status updates, and online order queries.What is Samsung India toll free number?
Samsung India toll free numbers are 1800407267864 (1800 40 SAMSUNG) for general customer support and 180057267864 (1800 5 SAMSUNG) for call and WhatsApp support. Both numbers are free to call from anywhere in India.What is Samsung India email id for complaints?
Samsung India email id for customer support is [email protected]. For unresolved grievances, customers can escalate to the Grievance Officer at [email protected] with details of their previous interaction.What is Samsung India head office address?
Samsung India head office is located at Samsung India Electronics Pvt. Ltd., 20-24 Floor, Two Horizon Center, DLF Phase-V, Sector-43, Gurugram, Haryana 122002. The registered office is at DLF Center, Sansad Marg, Connaught Place, New Delhi.How to contact Samsung India customer care?
You can contact Samsung India customer care by calling the toll-free number 1800407267864, sending a WhatsApp message to 9870494949, or emailing [email protected]. You can also visit www.samsung.com/in/support, locate a service center, or reach out via Samsung India's official Facebook, Twitter, Instagram, and YouTube channels.Does Samsung India have WhatsApp support?
Yes, Samsung India offers WhatsApp support. You can chat with Samsung India on WhatsApp at 9870494949, or call the dedicated call and WhatsApp toll-free number 180057267864 for assistance with product queries and service requests.How to file a complaint with Samsung India?
To file a complaint with Samsung India, you can email [email protected], call 1800407267864, or submit details at https://www.samsung.com/in/support/email. For unresolved issues, escalate to the Grievance Officer at [email protected], who responds within 3 business days as per Samsung's Grievance Redressal policy.
Found something incorrect or out of date?
Report this listing