SBI Customer Care No. 1800 1234

Organisation: SBI(State Bank of India)

Toll free Numbers:

18001234(Phone Banking, 24x7)

18002100(Alternate Phone Banking No.)

1800112211(Customer Support, 24x7)

18004253800(Helpline Number, 24x7)

1800111109(To block your card/Unauthorized transaction)

18001801290(Credit Cards)

All India Numbers:

18601801290(Credit cards)

08026599990(Customer Care-24x7)

9022690226(WhatsApp Support)

9449112211(For reporting Unauthorised Electronic transactions)

9223766666("BAL"CALL/SMS)

9223866666("BAL" SMS)

8008202020(Unhappy with services-SMS)

8422845515(Status of Credit card last payment)

8422845513(Available Credit limit)

Website:

https://sbi.co.in/

Emails:

Socials:

Important Links:

IVRS Menu: 1800 1234 / 1800 2100

Select your preferred language: Hindi, English & for other language press 9

Press 0- To block your atm card, upi, internet banking.

Press 1- To get account balance and statement.

Press 2- For atm card and check book services.

Press 3- For sbi yono, internet banking and interest certificate.

Press 4- For loans deposits, feedback and complaints.

Other Services Helpline No.

Sr No	Support provided for	Toll Free Number
1	For unauthorised transaction reporting)	1800 1111 09
2	SBI YONO	1800 1111 01
3	Pensioners	1800 11 0009
4	PMJDY	1800 11 0001
5	SBI FASTag	1800 11 0018
6	GST	1800 11 2017
7	Home Loan	1800 11 2018
8	Income Tax Refund Orders (ITRO)	1800 425 9760
9	Wealth & Platinum customers	1800 8900
10	SBI Doorstep Banking Services	1800 1111 03
11	Helpline for Senior Citizen & Differently abled Customers	1800 8888
12	Other National Toll Free No. For PMJDY	1800 11 0001/ 1800 180 1111

Registered With WhatsApp Banking

Send “Hi” from your WhatsApp Number to 9022690226 and follow the instructions given by the Chat-Bot.

Send an SMS in the following format “WAREG ACCOUNT NUMBER” to +917208933148 from your registered mobile number

If registration is successful then you will get a confirmation message on your Whatsapp linked to your registered mobile number.

SMS Services / Missed Call Banking

Sr No.	Service Name	Keywords
1	If Unhappy with servicws	Unhappy with services: SMS UNHAPPY to 8008202020
2	One Time Registration Process	Send SMS, ‘REG Account Number’ to 7208933148
3	Balance Enquiry	Missed Call or send an SMS ‘BAL’ to 9223766666
4	MOD Balance Enquiry	Send SMS “MODBAL” to “9223766666” to get available balance and MOD balance as response through SMS
5	Mini Statement	Missed Call or send an SMS ‘MSTMT’ to 9223766666
6	Cheque Book Request Acknowledgement	Send message "CHQREQ" to 7208933145
7	E-Statement – last 6 month	Send an SMS ‘ESTMT <space> <Account Number> <space> <code> to 7208933145
8	Education Loan Interest Certificate	Send SMS ELI <space> <Account Number> <space> <code> to 7208933145
9	Home Loan Interest Certificate	Send SMS HLI <space> <Account Number> <space> <code> to 7208933145
10	Full list of Services	Send SMS “HELP” to “7208933145”
11	Language Change (Hindi/English)	For Language Change (Hindi/English) send message Hindi for Hindi language & English for English language to 7208933148
12	Green Pin	Send SMS from registered mobile number in the below format, PIN CCCC AAAA to 567676
13	Loans	SMS ‘HOME’ /‘CAR’/ ‘Personal’/ ‘Gold’ / ‘SME’ to 7208933145 7208933140 for Home Loan 7208933141 for Car Loan 7208933143 for Gold Loan 7208933142 for Personal Loan 7208933144 for SME
14	PM Social Security Schemes	PMJJBY/PMSBY(space)A/CNO(space)RELATIONSHIP_WITH_NOMINEE(space)NOMINEEDOB(DDMMYYYY)(space)NOMINEE_FIRSTNAME(space)NOMINEE_LASTNAME to 7208933145
15	De-Registration Process	SMS ‘DREG ’ to 7208933148

Grievances Redressal Offices Contacts

Location	Contact Details	E-mail ID	Name & Address
Mumbai	NEFT Tel: 022-27560746 RTGS Tel: 022-27560746	[email protected] , [email protected]	Asst. General Manager(IT-PS) State Bank Global IT Centre, 3rd Floor, C Wing, Balaji Bhavan, Sector-11, CBD Belapur Navi Mumbai – 400 614
For more contact details , you can check Customer Facilitation Centres

Other Email

[email protected] (General)

[email protected] (Aaadhaar seeding)

[email protected] (Home Loan)

[email protected] (PMJDY Grievance Redressal)

International SMS Services

Sr No.	Service Name	Keywords
1	One Time Registration Process	Send SMS, ‘REG Account Number’ to 918422833333
2	De-Registration Process	SMS ‘DREG ’ to 918422833333
3	Balance Enquiry	Missed Call or send an SMS ‘BAL’ to 919220055222
4	Mini Statement	Missed Call or send an SMS ‘MSTMT’ to 919220055333
5	MOD Balance Enquiry	Send SMS “MODBAL” to “919220055222”
6	Full List of Services	Send SMS “HELP” to “918108511111”
7	ATM Card Configuration	ATM Card Blocking - To block atm card, send an SMS from registered mobile number as ‘BLOCKXXXX’ to 567676 (XXXX represents last 4 digit of the card number).
Send an SMS ‘SWON/SWOFF ATM/POS/ECOM/INTL/DOM/NFC xxxx(last 4 digits(5 digits in case of NFC) of Customer's debit card no). to 918422933333 SWON: Switch on Swoff: Switch off

For NRI - International Toll Free Numbers (ITFNs)

Sr No.	Country	International Toll Free Number*
1	Australia	1800-012-473
2	Bahrain	80-801-724
3	Belgium	80-076-562
4	Canada	1866-3284-209
5	France	800-740-849
6	Hong Kong	800-932-045
7	Italy	800-789-407
8	Japan	006-633-812-439
9	New Zealand	800-449-909
10	Oman	80075792
11	Qatar	00800100157
12	Russia	810-800-293-010-12
13	South Africa	0800-982-360
14	UAE	800-091-190-05
15	USA	1866-328-4209
*Please do not add Country Code (e.g. +91 or 0091) while dialing the above International Toll Free Numbers
Other customers residing outside India may dial +91-80-26599990 (call rates applicable) to avail services of SBI Contact Centre
NRI Forms Center

NRI Nodal Officer

In case your query is not resolved and wish to escalate your concern, please contact designated Nodal Officer of your State or Union Territory.

Sr No.	State/UT	Contact No.	Email Address
1	Arunachal Pradesh	0361-2237595	[email protected]
2	Assam
3	Manipur
4	Meghalaya
5	Mizoram
6	Nagaland
7	Tripura
8	Telangana	040-23466316	[email protected]
040-23466294	[email protected]
9	Bihar Jharkhand	0612-2219077	[email protected]
[email protected]
10	Chandigarh	0172-4567535	[email protected]
11	Haryana	[email protected]
12	Himachal Pradesh
13	Jammu & Kashmir
14	Punjab
15	Chhattisgarh	0755-2575974	[email protected]
16	Madhya Pradesh
17	Delhi	011-23407397 / 011-23407141	[email protected]
[email protected]
18	Haryana (Sonipat/ Faridabad/Gurgaon)
19	Uttrakhand
20	Western Uttar Pradesh
21	Uttar Pradesh (Other than western UP)	0522-2295499/ 0522-2295494	[email protected]
22	Gujarat	079-25506476	[email protected]
23	Daman & Diu Dadar Nagar Haveli
24	Karnataka	080-25943152	[email protected]
25	Kerala and Lakshadweep	0471-2192355/2351836	[email protected]
26	Maharashtra (For Mumbai & Raigad district branches)	022-67514147	[email protected]
27	Maharashtra (other than Mumbai & Raigarh District) and Goa	022-67514151	[email protected]
28	Orissa	0674-2392050	[email protected]
0674-2392963	[email protected]
29	Pondicherry	044-28308761	[email protected]
30	Tamil Nadu	044-28308768
31	West Bengal	033-22131707	[email protected]
32	Andaman and Nicobar Islands	[email protected] , [email protected]
33	Rajasthan	0141-2256280	[email protected]
34	Andhra Pradesh	040-23387491	[email protected]

Contact Details of Relationship Mangers at Representative Offices (ROs)

Sr No.	Representative Office	Telephone No.	Fax No.	Email Id	Address
1	State Bank of India, Representative Office, Dubai,UAE	+971 43537336	+971 43536199	[email protected] , [email protected]	State Bank of India, Representative Office, P.O. Box - 126959 Room No. 110, 1st Floor, The Business Center, Khalid Bin Walid Road (Bur Juman Metro Station Exit 4), Bur Dubai,
2	State Bank of India, Representative Office, Abu Dhabi, UAE	+971 24469488	+971 24469489	[email protected]	State Bank of India, Representative Office, P.O. Box - 111783, Office 2303, Commercial Tower (Tower A), Behind City Seasons Hotel / Honda Showroom, Electra Road, Abu Dhabi, UAE

Sr No.	Name	Contact Details
1	Customer Service Department	The Dy General Manager Customer Service Department, State Bank of India, State Bank Bhavan, 16th Floor Madam Cama Road, Mumbai 400 021, Fax: 022-22742431
2	Corporate Centre	The Chairman State Bank of India, State Bank Bhavan, Madam Cama Road, Mumbai 400 021 Fax: 022-22742430

For RTGS/NEFT Queries

Location	Contact Details	E-mail ID	Name & Address
Mumbai	NEFT Tel: 022-27560746 RTGS Tel: 022-27560746	[email protected] , [email protected]	Asst. General Manager(IT-PS) State Bank Global IT Centre, 3rd Floor, C Wing, Balaji Bhavan, Sector-11, CBD Belapur Navi Mumbai – 400 614
For more contact details , you can check Customer Facilitation Centres