SBI customer care number is 18001234. Get SBI toll free number, helpline, email id, complaint number & support info.
Toll-free numbers
- 1 800 1234
Phone Banking, 24x7
- 1 800 2100
Alternate Phone Banking No.
- 180 011 2211
Customer Support, 24x7
- 1 800 425 3800
Helpline Number, 24x7
- 180 011 1109
To block your card/Unauthorized transaction
- 1 800 180 1290
Credit Cards
All India numbers
- 1 860 180 1290
Credit cards
- 0 802 659 9990
Customer Care-24x7
- 902 269 0226
WhatsApp Support
- 944 911 2211
For reporting Unauthorised Electronic transactions
- 922 376 6666
"BAL"CALL/SMS
- 922 386 6666
"BAL" SMS
- 800 820 2020
Unhappy with services-SMS
- 842 284 5515
Status of Credit card last payment
- 842 284 5513
Available Credit limit
About
State Bank of India (SBI) is India's largest public sector bank, headquartered in Mumbai and majority-owned by the Government of India. SBI offers a full range of banking and financial services including savings and current accounts, home and personal loans, credit cards, debit cards, internet and mobile banking, and wealth management to over 45 crore customers through its vast branch and ATM network across India and abroad. For account, card, loan, UPI, YONO, or unauthorized transaction queries, customers can reach SBI customer care using the contact details listed below.
Email addresses
- [email protected]
Customer Care
- [email protected]
Customer Support
- [email protected]
To block your card
- [email protected]
To report any cyber incident
Important links
IVRS Menu: 1800 1234 / 1800 2100
Select your preferred language: Hindi, English & for other language press 9
Press 0- To block your atm card, upi, internet banking.
Press 1- To get account balance and statement.
Press 2- For atm card and check book services.
Press 3- For sbi yono, internet banking and interest certificate.
Press 4- For loans deposits, feedback and complaints.
Other Services Helpline No.
| Sr No | Support provided for | Toll Free Number |
|---|---|---|
| 1 | For unauthorised transaction reporting) | 1800 1111 09 |
| 2 | SBI YONO | 1800 1111 01 |
| 3 | Pensioners | 1800 11 0009 |
| 4 | PMJDY | 1800 11 0001 |
| 5 | SBI FASTag | 1800 11 0018 |
| 6 | GST | 1800 11 2017 |
| 7 | Home Loan | 1800 11 2018 |
| 8 | Income Tax Refund Orders (ITRO) | 1800 425 9760 |
| 9 | Wealth & Platinum customers | 1800 8900 |
| 10 | SBI Doorstep Banking Services | 1800 1111 03 |
| 11 | Helpline for Senior Citizen & Differently abled Customers | 1800 8888 |
| 12 | Other National Toll Free No. For PMJDY | 1800 11 0001/ 1800 180 1111 |
Registered With WhatsApp Banking
Send “Hi” from your WhatsApp Number to 9022690226 and follow the instructions given by the Chat-Bot.
Send an SMS in the following format “WAREG ACCOUNT NUMBER” to +917208933148 from your registered mobile number
If registration is successful then you will get a confirmation message on your Whatsapp linked to your registered mobile number.
SMS Services / Missed Call Banking
| Sr No. | Service Name | Keywords |
|---|---|---|
| 1 | If Unhappy with servicws | Unhappy with services: SMS UNHAPPY to 8008202020 |
| 2 | One Time Registration Process | Send SMS, ‘REG Account Number’ to 7208933148 |
| 3 | Balance Enquiry | Missed Call or send an SMS ‘BAL’ to 9223766666 |
| 4 | MOD Balance Enquiry | Send SMS “MODBAL” to “9223766666” to get available balance and MOD balance as response through SMS |
| 5 | Mini Statement | Missed Call or send an SMS ‘MSTMT’ to 9223766666 |
| 6 | Cheque Book Request Acknowledgement | Send message "CHQREQ" to 7208933145 |
| 7 | E-Statement – last 6 month | Send an SMS ‘ESTMT <space> <Account Number> <space> <code> to 7208933145 |
| 8 | Education Loan Interest Certificate | Send SMS ELI <space> <Account Number> <space> <code> to 7208933145 |
| 9 | Home Loan Interest Certificate | Send SMS HLI <space> <Account Number> <space> <code> to 7208933145 |
| 10 | Full list of Services | Send SMS “HELP” to “7208933145” |
| 11 | Language Change (Hindi/English) | For Language Change (Hindi/English) send message Hindi for Hindi language & English for English language to 7208933148 |
| 12 | Green Pin | Send SMS from registered mobile number in the below format, PIN CCCC AAAA to 567676 |
| 13 | Loans | SMS ‘HOME’ /‘CAR’/ ‘Personal’/ ‘Gold’ / ‘SME’ to 7208933145 7208933140 for Home Loan 7208933141 for Car Loan 7208933143 for Gold Loan 7208933142 for Personal Loan 7208933144 for SME |
| 14 | PM Social Security Schemes | PMJJBY/PMSBY(space)A/CNO(space)RELATIONSHIP_WITH_NOMINEE(space)NOMINEEDOB(DDMMYYYY)(space)NOMINEE_FIRSTNAME(space)NOMINEE_LASTNAME to 7208933145 |
| 15 | De-Registration Process | SMS ‘DREG ’ to 7208933148 |
Grievances Redressal Offices Contacts
| Location | Contact Details | E-mail ID | Name & Address |
|---|---|---|---|
| Mumbai | NEFT Tel: 022-27560746 RTGS Tel: 022-27560746 | [email protected] , [email protected] | Asst. General Manager(IT-PS) State Bank Global IT Centre, 3rd Floor, C Wing, Balaji Bhavan, Sector-11, CBD Belapur Navi Mumbai – 400 614 |
| For more contact details , you can check Customer Facilitation Centres |
Other Email
[email protected] (General)
[email protected] (Aaadhaar seeding)
[email protected] (Home Loan)
[email protected] (PMJDY Grievance Redressal)
International SMS Services
| Sr No. | Service Name | Keywords |
|---|---|---|
| 1 | One Time Registration Process | Send SMS, ‘REG Account Number’ to 918422833333 |
| 2 | De-Registration Process | SMS ‘DREG ’ to 918422833333 |
| 3 | Balance Enquiry | Missed Call or send an SMS ‘BAL’ to 919220055222 |
| 4 | Mini Statement | Missed Call or send an SMS ‘MSTMT’ to 919220055333 |
| 5 | MOD Balance Enquiry | Send SMS “MODBAL” to “919220055222” |
| 6 | Full List of Services | Send SMS “HELP” to “918108511111” |
| 7 | ATM Card Configuration | ATM Card Blocking - To block atm card, send an SMS from registered mobile number as ‘BLOCKXXXX’ to 567676 (XXXX represents last 4 digit of the card number). |
| Send an SMS ‘SWON/SWOFF ATM/POS/ECOM/INTL/DOM/NFC xxxx(last 4 digits(5 digits in case of NFC) of Customer's debit card no). to 918422933333 SWON: Switch on Swoff: Switch off |
For NRI - International Toll Free Numbers (ITFNs)
| Sr No. | Country | International Toll Free Number* |
|---|---|---|
| 1 | Australia | 1800-012-473 |
| 2 | Bahrain | 80-801-724 |
| 3 | Belgium | 80-076-562 |
| 4 | Canada | 1866-3284-209 |
| 5 | France | 800-740-849 |
| 6 | Hong Kong | 800-932-045 |
| 7 | Italy | 800-789-407 |
| 8 | Japan | 006-633-812-439 |
| 9 | New Zealand | 800-449-909 |
| 10 | Oman | 80075792 |
| 11 | Qatar | 00800100157 |
| 12 | Russia | 810-800-293-010-12 |
| 13 | South Africa | 0800-982-360 |
| 14 | UAE | 800-091-190-05 |
| 15 | USA | 1866-328-4209 |
| *Please do not add Country Code (e.g. +91 or 0091) while dialing the above International Toll Free Numbers | ||
| Other customers residing outside India may dial +91-80-26599990 (call rates applicable) to avail services of SBI Contact Centre | ||
| NRI Forms Center |
NRI Nodal Officer
In case your query is not resolved and wish to escalate your concern, please contact designated Nodal Officer of your State or Union Territory.
| Sr No. | State/UT | Contact No. | Email Address |
|---|---|---|---|
| 1 | Arunachal Pradesh | 0361-2237595 | [email protected] |
| 2 | Assam | ||
| 3 | Manipur | ||
| 4 | Meghalaya | ||
| 5 | Mizoram | ||
| 6 | Nagaland | ||
| 7 | Tripura | ||
| 8 | Telangana | 040-23466316 | [email protected] |
| 040-23466294 | [email protected] | ||
| 9 | Bihar Jharkhand | 0612-2219077 | [email protected] |
| [email protected] | |||
| 10 | Chandigarh | 0172-4567535 | [email protected] |
| 11 | Haryana | [email protected] | |
| 12 | Himachal Pradesh | ||
| 13 | Jammu & Kashmir | ||
| 14 | Punjab | ||
| 15 | Chhattisgarh | 0755-2575974 | [email protected] |
| 16 | Madhya Pradesh | ||
| 17 | Delhi | 011-23407397 / 011-23407141 | [email protected] |
| [email protected] | |||
| 18 | Haryana (Sonipat/ Faridabad/Gurgaon) | ||
| 19 | Uttrakhand | ||
| 20 | Western Uttar Pradesh | ||
| 21 | Uttar Pradesh (Other than western UP) | 0522-2295499/ 0522-2295494 | [email protected] |
| 22 | Gujarat | 079-25506476 | [email protected] |
| 23 | Daman & Diu Dadar Nagar Haveli | ||
| 24 | Karnataka | 080-25943152 | [email protected] |
| 25 | Kerala and Lakshadweep | 0471-2192355/2351836 | [email protected] |
| 26 | Maharashtra (For Mumbai & Raigad district branches) | 022-67514147 | [email protected] |
| 27 | Maharashtra (other than Mumbai & Raigarh District) and Goa | 022-67514151 | [email protected] |
| 28 | Orissa | 0674-2392050 | [email protected] |
| 0674-2392963 | [email protected] | ||
| 29 | Pondicherry | 044-28308761 | [email protected] |
| 30 | Tamil Nadu | 044-28308768 | |
| 31 | West Bengal | 033-22131707 | [email protected] |
| 32 | Andaman and Nicobar Islands | [email protected] , [email protected] | |
| 33 | Rajasthan | 0141-2256280 | [email protected] |
| 34 | Andhra Pradesh | 040-23387491 | [email protected] |
Contact Details of Relationship Mangers at Representative Offices (ROs)
| Sr No. | Representative Office | Telephone No. | Fax No. | Email Id | Address |
|---|---|---|---|---|---|
| 1 | State Bank of India, Representative Office, Dubai,UAE | +971 43537336 | +971 43536199 | [email protected] , [email protected] | State Bank of India, Representative Office, P.O. Box - 126959 Room No. 110, 1st Floor, The Business Center, Khalid Bin Walid Road (Bur Juman Metro Station Exit 4), Bur Dubai, |
| 2 | State Bank of India, Representative Office, Abu Dhabi, UAE | +971 24469488 | +971 24469489 | [email protected] | State Bank of India, Representative Office, P.O. Box - 111783, Office 2303, Commercial Tower (Tower A), Behind City Seasons Hotel / Honda Showroom, Electra Road, Abu Dhabi, UAE |
| Sr No. | Name | Contact Details |
|---|---|---|
| 1 | Customer Service Department | The Dy General Manager Customer Service Department, State Bank of India, State Bank Bhavan, 16th Floor Madam Cama Road, Mumbai 400 021, Fax: 022-22742431 |
| 2 | Corporate Centre | The Chairman State Bank of India, State Bank Bhavan, Madam Cama Road, Mumbai 400 021 Fax: 022-22742430 |
For RTGS/NEFT Queries
| Location | Contact Details | E-mail ID | Name & Address |
|---|---|---|---|
| Mumbai | NEFT Tel: 022-27560746 RTGS Tel: 022-27560746 | [email protected] , [email protected] | Asst. General Manager(IT-PS) State Bank Global IT Centre, 3rd Floor, C Wing, Balaji Bhavan, Sector-11, CBD Belapur Navi Mumbai – 400 614 |
| For more contact details , you can check Customer Facilitation Centres |
Other Email
[email protected] (General)
[email protected] (Aaadhaar seeding)
[email protected] (Home Loan)
[email protected] (PMJDY Grievance Redressal)
For International Customers
International SMS Services
| Sr No. | Service Name | Keywords |
|---|---|---|
| 1 | One Time Registration Process | Send SMS, ‘REG Account Number’ to 918422833333 |
| 2 | De-Registration Process | SMS ‘DREG ’ to 918422833333 |
| 3 | Balance Enquiry | Missed Call or send an SMS ‘BAL’ to 919220055222 |
| 4 | Mini Statement | Missed Call or send an SMS ‘MSTMT’ to 919220055333 |
| 5 | MOD Balance Enquiry | Send SMS “MODBAL” to “919220055222” |
| 6 | Full List of Services | Send SMS “HELP” to “918108511111” |
| 7 | ATM Card Configuration | ATM Card Blocking - To block atm card, send an SMS from registered mobile number as ‘BLOCKXXXX’ to 567676 (XXXX represents last 4 digit of the card number). |
| Send an SMS ‘SWON/SWOFF ATM/POS/ECOM/INTL/DOM/NFC xxxx(last 4 digits(5 digits in case of NFC) of Customer's debit card no). to 918422933333 SWON: Switch on Swoff: Switch off |
For NRI - International Toll Free Numbers (ITFNs)
| Sr No. | Country | International Toll Free Number* |
|---|---|---|
| 1 | Australia | 1800-012-473 |
| 2 | Bahrain | 80-801-724 |
| 3 | Belgium | 80-076-562 |
| 4 | Canada | 1866-3284-209 |
| 5 | France | 800-740-849 |
| 6 | Hong Kong | 800-932-045 |
| 7 | Italy | 800-789-407 |
| 8 | Japan | 006-633-812-439 |
| 9 | New Zealand | 800-449-909 |
| 10 | Oman | 80075792 |
| 11 | Qatar | 00800100157 |
| 12 | Russia | 810-800-293-010-12 |
| 13 | South Africa | 0800-982-360 |
| 14 | UAE | 800-091-190-05 |
| 15 | USA | 1866-328-4209 |
| *Please do not add Country Code (e.g. +91 or 0091) while dialing the above International Toll Free Numbers | ||
| Other customers residing outside India may dial +91-80-26599990 (call rates applicable) to avail services of SBI Contact Centre | ||
| NRI Forms Center |
NRI Nodal Officer
In case your query is not resolved and wish to escalate your concern, please contact designated Nodal Officer of your State or Union Territory.
| Sr No. | State/UT | Contact No. | Email Address |
|---|---|---|---|
| 1 | Arunachal Pradesh | 0361-2237595 | [email protected] |
| 2 | Assam | ||
| 3 | Manipur | ||
| 4 | Meghalaya | ||
| 5 | Mizoram | ||
| 6 | Nagaland | ||
| 7 | Tripura | ||
| 8 | Telangana | 040-23466316 | [email protected] |
| 040-23466294 | [email protected] | ||
| 9 | Bihar Jharkhand | 0612-2219077 | [email protected] |
| [email protected] | |||
| 10 | Chandigarh | 0172-4567535 | [email protected] |
| 11 | Haryana | [email protected] | |
| 12 | Himachal Pradesh | ||
| 13 | Jammu & Kashmir | ||
| 14 | Punjab | ||
| 15 | Chhattisgarh | 0755-2575974 | [email protected] |
| 16 | Madhya Pradesh | ||
| 17 | Delhi | 011-23407397 / 011-23407141 | [email protected] |
| [email protected] | |||
| 18 | Haryana (Sonipat/ Faridabad/Gurgaon) | ||
| 19 | Uttrakhand | ||
| 20 | Western Uttar Pradesh | ||
| 21 | Uttar Pradesh (Other than western UP) | 0522-2295499/ 0522-2295494 | [email protected] |
| 22 | Gujarat | 079-25506476 | [email protected] |
| 23 | Daman & Diu Dadar Nagar Haveli | ||
| 24 | Karnataka | 080-25943152 | [email protected] |
| 25 | Kerala and Lakshadweep | 0471-2192355/2351836 | [email protected] |
| 26 | Maharashtra (For Mumbai & Raigad district branches) | 022-67514147 | [email protected] |
| 27 | Maharashtra (other than Mumbai & Raigarh District) and Goa | 022-67514151 | [email protected] |
| 28 | Orissa | 0674-2392050 | [email protected] |
| 0674-2392963 | [email protected] | ||
| 29 | Pondicherry | 044-28308761 | [email protected] |
| 30 | Tamil Nadu | 044-28308768 | |
| 31 | West Bengal | 033-22131707 | [email protected] |
| 32 | Andaman and Nicobar Islands | [email protected] , [email protected] | |
| 33 | Rajasthan | 0141-2256280 | [email protected] |
| 34 | Andhra Pradesh | 040-23387491 | [email protected] |
Contact Details of Relationship Mangers at Representative Offices (ROs)
| Sr No. | Representative Office | Telephone No. | Fax No. | Email Id | Address |
|---|---|---|---|---|---|
| 1 | State Bank of India, Representative Office, Dubai,UAE | +971 43537336 | +971 43536199 | [email protected] , [email protected] | State Bank of India, Representative Office, P.O. Box - 126959 Room No. 110, 1st Floor, The Business Center, Khalid Bin Walid Road (Bur Juman Metro Station Exit 4), Bur Dubai, |
| 2 | State Bank of India, Representative Office, Abu Dhabi, UAE | +971 24469488 | +971 24469489 | [email protected] | State Bank of India, Representative Office, P.O. Box - 111783, Office 2303, Commercial Tower (Tower A), Behind City Seasons Hotel / Honda Showroom, Electra Road, Abu Dhabi, UAE |
Corporate Centre
| Sr No. | Name | Contact Details |
|---|---|---|
| 1 | Customer Service Department | The Dy General Manager Customer Service Department, State Bank of India, State Bank Bhavan, 16th Floor Madam Cama Road, Mumbai 400 021, Fax: 022-22742431 |
| 2 | Corporate Centre | The Chairman State Bank of India, State Bank Bhavan, Madam Cama Road, Mumbai 400 021 Fax: 022-22742430 |
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Frequently asked questions
What is SBI customer care number?
SBI customer care number is 1800 1234 (Phone Banking, 24x7). You can also call 1800 2100, 1800 11 2211, or 1800 425 3800 for round-the-clock customer support.What is SBI toll free number?
SBI's toll free number is 1800 1234, available 24x7 for phone banking. Alternate toll free numbers include 1800 2100, 1800 11 2211 and 1800 425 3800 for general customer support.What is SBI email id for complaints?
You can email SBI at [email protected] for general customer care or [email protected] for customer support. For card blocking issues, write to [email protected], and for cyber incidents, use [email protected].How to contact SBI customer care?
You can contact SBI customer care by calling toll free numbers 1800 1234 or 1800 11 2211 (24x7), emailing [email protected], using WhatsApp at 9022690226, or visiting the Customer Care Portal at sbi.co.in/web/customer-care/customer-care. SBI is also active on Facebook, Twitter, LinkedIn, Instagram, and YouTube.Does SBI have WhatsApp support?
Yes, SBI offers WhatsApp Banking. You can send 'Hi' from your registered mobile number to 9022690226 and follow the chatbot instructions to access services like balance enquiry, mini statement, and more.How to file a complaint with SBI?
You can file a complaint with SBI by emailing [email protected], calling the 24x7 helpline 1800 11 2211 or 1800 425 3800, submitting the SBI Complaint Form at http://bit.ly/3COrRNq, or using the Customer Care Portal at sbi.co.in/web/customer-care/customer-care. If unhappy with services, you can also SMS 'UNHAPPY' to 8008202020.How to block SBI ATM card or report unauthorized transactions?
To block your SBI ATM card or report an unauthorized transaction, call 1800 1111 09 (toll free) or 9449112211, or email [email protected]. You can also SMS 'BLOCKXXXX' (last 4 digits of card) to 567676 from your registered mobile number.
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