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Shriram General Insurance Co. Ltd. logo

Shri Ram General Insurance Customer Care No. 1800 300 30000

www.shriramgi.com

Toll-free numbers

  • 18 003 003 0000

    Customer support- For Policy Holder

  • 1 800 103 3009

    Helpdesk for others

Call now

Nodal Officers for MACT Cases

Motor Accidents Claims Tribunal

Shriram General Insurance Co. Ltd. (In partnership with Sanlam, South Africa) E-8, EPIP, RIICO Industrial Area, Sitapura, Jaipur - 302022 (Raj.) Fax Number: 0141-2770692, 0141-2770693 Social Sites Facebook Twitter Instagram Linkedin YouTube

Grievance Redressal

If you have any query/complain or feedback, you can register a grievance by filling this form OR you can lodge your complain at two levels:

Branch Level

You can register your complaint if you not satisfied with the services provided by the Company via writing/ email or reached at the Registered Office: Contact Person: Tanushree Jain, Chief Grievance Redressal Officer Contact No.: 0141-3928400, 18001807474, 180030030000 E-mail ID: [email protected], [email protected] Fax No.:0141-2770693 Contact Address: Shriram General Insurance Co. Ltd. E-8, EPIP, RIICO Industrial Area, Sitapura, Jaipur – 302022
Contact Person: Tanushree Jain, Chief Grievance Redressal Officer Contact No.: 0141-3928400, 18001807474, 180030030000 E-mail ID: [email protected], [email protected] Fax No.:0141-2770693 Contact Address: Shriram General Insurance Co. Ltd. E-8, EPIP, RIICO Industrial Area, Sitapura, Jaipur – 302022
For Senior Citizens, customers who are above 60 years of age we have created special cell to address any health insurance related grievances at: Grievance Cell No: 18001033009, 180030030000 Exclusive Email address: [email protected]
Grievance Cell No: 18001033009, 180030030000 Exclusive Email address: [email protected]

In case, you is not satisfied with the decision taken by the office in respect of a service, you can appeal against Branch Manager.

Head Office Level

In case not satisfied with the reply given by the Branch Manager, contact Grievance Cell, HO, headed by Chief Grievance Redressal Officer who is directly under the control of the Policyholder Protection Committee.

In case you are not satisfied with the complaint redressal procedure or complaint /resolution from the Company, you can approach the Insurance Ombudsman located in your region.

Head Office

Shriram General Insurance Co. Ltd. (In partnership with Sanlam, South Africa) E-8, EPIP, RIICO Industrial Area, Sitapura, Jaipur - 302022 (Raj.) Fax Number: 0141-2770692, 0141-2770693 Social Sites Facebook Twitter Instagram Linkedin YouTube

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