SmartbuyGlasses Customer Care

Shop from our Fast Shipping Designer Sunglasses & Eyeglasses Deals for same day shipping within 24 hours of placing your order.

Allow delivery within 5-11 working days when choosing from our full range of over 80,000 designer eyewear styles.

If a delay occurs, customer will always inform you promptly via email so that you can keep track of your order.

An exclusive offer 24-month warranty from the date of purchase against all manufacturers’ defects on all optical frames, sunglasses and prescription lenses.

Manufacturers’ defects mean flaws or defects arising from the manufacturing process. Normal wear and tear, accidental damage from handling or improper use are not covered.

Please note that contact lenses come with a 3-month warranty covering manufacturers’ defects.

All of our designer eyewear, prescription eyeglasses and contact lenses are eligible for return within 100 days of receipt of shipment and you can decide whether you prefer to receive a refund or an exchange for another items.

Please submit a return request and Customer Service team will provide you with the RMA (Return Merchandise Authorization) number and the address to which the items will be returned.