Softsens Customer Care No. 98333 60298

Order will be dispatched within 2 working days.

After dispatching, order will be delivered within 3-5 days for major cities and 7-10 days for remote locations.

If not satisfied with the product received, customer can report within 10 days of purchase by calling on 9833808228 or email on [email protected]

If the Customer has received a wrong/damaged product, then Softsens shall refund fully in the form of Online Store Vouchers.

In case of Cash on Delivery and pre-paid order if the order has not been dispatched, then Softsens shall cancel the order with nothing more.

In case of pre-paid order if the order has been dispatched, then Softsens shall try/ask the courier company to return the order back to Softsens. If this is not possible then customer has to accept the order and re-ship it back to Softsens. The customer will be refunded in the form of Online Vouchers but the shipping fee shall not be refunded and there will be a 10% Admin fee charged to the customer.