Softsens customer care number is 9833360298. Get Softsens toll free number, helpline, email id, complaint number & support info.
All India numbers
- 983 336 0298
For Call/Whatsapp Support
About
Softsens (Softsens Consumer Products Pvt. Limited) is an Indian baby care products brand headquartered in Mumbai. The company manufactures and sells baby skincare, haircare, and hygiene products through its online store and retail partners across India. For product queries, order support, or returns, customers can reach Softsens customer care using the contact details listed below.
Email addresses
- [email protected]
For Product Queries/Complaints
- [email protected]
For Order Enquiries
- [email protected]
For Return/Exchange Query
Important links
Shipping/Delivery
Order will be dispatched within 2 working days.
After dispatching, order will be delivered within 3-5 days for major cities and 7-10 days for remote locations.
Return/Exchange/Cancellation
If not satisfied with the product received, customer can report within 10 days of purchase by calling on 9833808228 or email on [email protected]
If the Customer has received a wrong/damaged product, then Softsens shall refund fully in the form of Online Store Vouchers.
In case of Cash on Delivery and pre-paid order if the order has not been dispatched, then Softsens shall cancel the order with nothing more.
In case of pre-paid order if the order has been dispatched, then Softsens shall try/ask the courier company to return the order back to Softsens. If this is not possible then customer has to accept the order and re-ship it back to Softsens. The customer will be refunded in the form of Online Vouchers but the shipping fee shall not be refunded and there will be a 10% Admin fee charged to the customer.
Other Emails
Corporate Office
Softsens Consumer Products Pvt. Limited 109, Sion East, Mumbai 400022, India.
Follow on social media
More in Retail
Frequently asked questions
What is Softsens customer care number?
Softsens customer care number is 9833360298. You can call or WhatsApp this number for all product, order, or service-related inquiries.What is Softsens email id for complaints?
You can email Softsens at [email protected] for product queries or complaints. For returns and exchanges, contact [email protected], and for order enquiries write to [email protected].What is Softsens head office address?
Softsens head office is located at Softsens Consumer Products Pvt. Limited, 109, Sion East, Mumbai 400022, India.How to contact Softsens customer care?
You can contact Softsens customer care by calling 9833360298, emailing [email protected], filling the contact form at softsensbaby.com/pages/contact-us, or reaching them on Facebook, Twitter, Instagram, Pinterest, and YouTube.Does Softsens have WhatsApp support?
Yes, Softsens offers WhatsApp support. You can message them on 9833360298 for call or WhatsApp assistance regarding products and orders.How to file a complaint with Softsens?
To file a complaint with Softsens, call or WhatsApp 9833360298, email [email protected], or submit the contact form at softsensbaby.com/pages/contact-us.
Found something incorrect or out of date?
Report this listing