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South Eastern Railway Contact Number

ser.indianrailways.gov.in

South Eastern Railway Contact Number customer care number is 139. Get South Eastern Railway Contact Number toll free number, helpline, email id, complaint number & support info.

Toll-free numbers

  • 139

    Train Enquiry, Assistance & Grievances

  • 138

    Passenger Helpline

  • 182

    Helpline for Women in Railways

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About

South Eastern Railway is a zone of Indian Railways, headquartered at Garden Reach, Kolkata, serving millions of passengers across the eastern and central regions of India. It operates passenger and freight services throughout its jurisdiction, which includes parts of West Bengal, Jharkhand, Odisha, and Andhra Pradesh. For railway-related queries, customers can reach South Eastern Railway customer care using the contact details below.

Address

Railway station, Vijayawada Junction, Vinchipeta, Vijayawada, Andhra Pradesh 520001

BSNL & Rly. Telephone Numbers at Station

Station BSNL/Other Phone Rly Phone No.
STD Code Phone No.
Adra Division
Adra Airtel 9163383910 82367
Anara Airtel 9163383932 86562
Bagalia Airtel 9163383933 86504
Bhowra 0326 2381513 89409
Bankura Airtel 9163383923 85240
Biramdih -- -- 86718
Barabhum Airtel 9163383940 86733
Bero Airtel 9163383912 82874
Bhaga 0326 2460982 89329
Bhojudih 06542 230289 89467
Bishnupur Airtel 9163383925 82750
Bokaro Steel city 06542 284253 86106
Burnpur Airtel 9163383917 89531
Barbenda -- -- 84293
Bandih 06542 290286 86223
Chandil 06591 236544 86762
Chas 06542 290284 86166
Chandrakona G/Road Airtel 9163383928 82146
Chhatna Airtel 9163383922 82834
Chharra Airtel 9163383935 86506
Damodar Airtel 9163383916 89561
Dumrughutu -- 86361
Garbeta Airtel 9163383927 82818
Gardhrubeswar Airtel 9163383931 82886
Godapiasal Airtel 9163383930 82819
Gourinathdham -- -- 84292
Indrabil Airtel 9163383920 82884
Ispatnagar 06542 290292 86165
Jaichandipahar Airtel 9163383911 82870
Jamadoba 0326 2382200 89368
Jamunia Tand 06549 202955 89279
Jhantipahari Airtel 9163383921 82894
Kantadih Airtel 9163383938 84275
Karkend 0326 2330542
Kotsila Airtel 9163383945 86208
Khanudih 03262 428357 89280
Kustaur Airtel 9163383934 86505
Layabad 0326 2334067 89321
Mahuda 0326 2271596 89225
Mohisila Airtel 9163383918 020-83074
Malkera 0326 2371218 89283
Modhukunda Airtel 9163383915 89563
Muradih Airtel 9163383914 89560
Nimdih -- -- 86717
Ondagram Airtel 9163383924 82876
Piardoba Airtel 9163383926 82805
Pundag Airtel 9163383944 86242
Purulia Jn. Airtel 9163383936 84262
Radhagaon 06542 290086 86357
Ramkanali Airtel 9163383913 89559
Ramsagar 03244 235600
Rukni Airtel 9163383942 82925
Salboni Airtel 9163383929 82820
Sanka Airtel 9163383941 82924
Santaldih Airtel 9163383943 89404
Shewbabudih 0326 2910205 89406
Sonamukhi 03244 274748
Srijam -- --
Sudamdih 0326 2382613 89410
Talgoria 0326 2910204 89281
Tamna Airtel 9163383937 84274
Tupkadi 06549 202720 86160
Urma Airtel 9163383939 84276
Tatasijuabhelatand 0326 2371231 89282
Chakradharpur Division
Adityapur 0657 2370040 70227
Aunlajori 06794 212152
Badampahar 06794 278374
Bagdehi 06640 286227 74004
Bahalda Road 06794 272770
Bamra 06642 229268 74002
Bangurkela 0661 2111451 76034
Banspani 06767 211130 78174
Barabil 06767 211618 78133
Barajamda 06596 262235 78144
Bhalulata 0661 2111453 76636
Bisra 0661 2612592 76635
Birmitrapur 0661 2610286 76403
Bolanikhadan 06767 212193 78178
Bimalgarh 06625 212150 76365
Bandamunda 0661 2531330 76350
Barsuan 76008
Barabamboo 06587 290380 73029
Birrajpur 06597 284200 73660
Chaibasa 06582 256320 78219
Champajharan 76032
Chakradharpur 06587 236376 72636
Chandil 06591 236544 86762
Chandiposi 06625 213013 76338
Dharuadih 06642 271834 74003
Deojhar 78143
Dhutra 06645 214248 74005
Dumetra 0661 2111454 76183
Dangoaposi 06588 272048 78064
Garposh 06624 244283 76634
Goelkera 06587 224275 72872
Gamharia 0657 2387955 73856
Gua 06596 263812 78146
Gurumahisani 06794 274360
Haludpukur 0657 2745214
Jaraikela 0661 2582526 76637
Jaroli 06767 214036 78130
Jharsuguda 06645 271565 74045
Jhinkpani 06589 235541 78242
Kalunga 0661 2660132 76441
Karampada 76180
Kandra 06597 255398 73848
Kansbahal 06624 211720 76630
Kendposi 06589 233345 78110
Kuldiha 06794 298118
Kunki 06591 283480 86703
Kuarmunda 0661 2111485 76627
Kiriburu 76198
Lathikata 0661 2111455 76031
Manikui 06591 283481 73857
Maluka 78129
Mahalimarup 06597 290031 73030
Murgamahadev Rd. 78137
Manoharpur 06593 232512 72984
Mahadevsal 06587 291525 72876
Noamundi 06596 233239 78173
Nuagaon 0661 2111452 76324
Lotapahar 06587 290268 72995
Padapahar Tata Indicom 9204792245 78149
Panposh 0661 2664038 76628
Pendrasali 06582 290969 78244
Patasahi 06625 212143 76035
Posoita Reliance 7488042321 72993
Rangra 76313
Rairangpur 06794 222053
Rajgangpur 06624 220299 76469
Rajkharswan 06583 252731 72985
Rourkela 0661 2510680 76463
Rakshi 06625 212157 76300
Sagra 06624 211217 76633
Singpokharia 06582 286354 78246
Sini 06597 244316 73772
Sonakhan 06624 211947 76402
Sonua 06587 277231 72998
Salgajhari (E) 73537
Salgajhari (W) 0657 2701203 73536
Talaburu 06589 285406 78105
Tatanagar 0657 2290382 73266
Tangarmunda 06642 271888 74001
Tunia 06587 291526 73025
Kharagpur Division
Abada 033 27119199 45740
Amarda Road 06781 213389
Amta 03214 265007 45735
Andul 033 26690548 45738
Asanboni 0657 2901022 64715
Bagnan 03214 266247 64214
Baltikuri 033 27092050 45732
Bahanagabazar 06788 236967
Bankra Nayabaz 033 27092049 45731
Bakhrabad 03229 205912
Barda 03224 201502 64515
Baripada 06792 262657
Basulia Sutahata 03224 201830
Balasore/SMR 06782 262476 64860
Balichak 03222 244252 62995
Bargachia 03214 258326 45734
Bhanjpur 06792 255592
Basta 06781 252134
Bauria 033 26619855 45742
Bhogpur 03228 251467 64409
Benapur 03222 218134
Birshibpur 033 26610831 64216
Belda 03229 255234 63634
Chakulia 06594 233362 64712
Chengail 033 26428140 45743
Dalbhumgarh 06585 235320 64713
Dantan 03229 253240 63685
Deulti 03214 275434 64213
Digha 03220 266921 64421
Domjur 033 26704965 45733
Durgachak 03224 277854 64512
Dasnagar 033 26537035
Deshapran 03220 202888 64418
Galudih 06585 262793
Gokulpur 03222 217232 63421
Gidhni 03221 268208 64711
Ghatsila 06585 225553 64714
Girimaidan 03222 253000 62064
Ghoraghata 03214 222596
Haldia/SM 03224 264575 64503
Halidipada 06782 211056
Haur ;03228 242330 64407
Hijli 03222 279387
Howrah (South) 033 26602217 45214
Jakpur 03222 291509 62740
Jaleswar 06781 222256 63686
Jhargram 03221 255063 64760
kalaikunda 03222 201836 63135
Khemasuali 03222 201837 63358
Khantapara 06782 211162
Keshabpur 03228 217782 64517
Kulgachia 033 26210020 64215
Kharagpur 03222 255751, 255735 62666
Kokpara 06585 292091
Kolaghat 03228 256243 64260
Khirai 03228 218434
Kanthi 03220 202185 64419
Lakhannath Road 06781 211014
Macheda 03228 250265 64212
Madpur 03222 247125 62797
Mahisadal 03224 201671 64516
Markona 06788 239765
Midnapore 03222 265404 63622
Mourigram 033 26699191 45737
Nalpur 033 26917100 45741
Narayangarh 03229 258519
Nekursuni 03229 250624
Niligiri Road 06782 236159
Nimpura Th.Yard 03222 217231 62640
Nandai Gajan 03228 218435
Narayanpakuria Murail 03228 218433
Nanda Kumar 03228 275300 64417
Padmapukur 033 27096337 45864
Panskura/SMR 03228 252224 64302
Dy.SS/Panskura 64304
Fuleswar 033 26612856 45744
Radhamohanpur PH 03222 245548 64406
Raghunathbari 03228 201477 64411
Rajghat 06781 237757
Ranital 06784 265951
Rajgoda 03228 218273 64412
Rakhamines 0657 2905958
Ramrajatala 033 26573155 45509
Rupsa 06781 254532
Ramnagar 03220 264112 64420
Sankrail 033 26790010 45739
ASM/RRI/ Santragachi 033 26582504 45565
Sardiha 03222 230535 63353
Shyamchak 03222 239299 62932
Shalimar 033 26681121 45862
Soro 06788 221320
Tamluk 03228 263040 64413 (Stn), 64415 (Jn Cabin)
Tikiapara 033 26510821 45360
Uluberia 033 26610326 45745
SHM/Side 033 26500821 63394
Ranchi Division
Bakaspur 06528 292566 88686
Balsiring 0651 2903537 88769
Bano 06527 290701 88664
Barlanga 06532 247162 87410
Barkipana 06532 247161 87407
Bano/TSS 88649
Gangaghat 0651 2817522 87164
Gola Rd. 06592 247163 87408
Govindpur Road 06528 292565 88663
Gunda Biher 06591 290374 87417
Harubera 06592 247164 87409
Hatia 0651 2600091 88566
Jhalda 03254 255239 87427
Jonha 0651 2817524 87165
Jhimri 06591 290360 87416
Kanaroan 06527 290702 88633
Karra 06528 292564 88752
Kita 06522 290525 87198
Kurkura 06533 290004 88725
Lodhma 06528 262563 88754
Lohardaga 06526 292527 88495
Latemda 06591 290308 87415
Mael 06532 247160 87406
Mahabuang 06527 290700 88630
Muri 06522 290594 87310
Namkom 0651 2261697 87161
Orga 0651 2830501 88665
Pakra 06533 290003 88728
Pokla 06533 290002 88631
Prabatonia 88634
Piska 0651 2902488 88497
Ramgarh Town 06553 222026 87405
Ranchi 0651 2460013, 6450280 87060
Silli 06522 290599 87197
Suisa 03252 203701 87413
Tati 0651 2830502 88726
Tatisilwai/UP 0651 2801519 87163
Tulin 03254 253459 87472
Tiruldih 06591 290368 87414
Torang 87412
Iloo 03254 286041 87411
Gautamdhara 0651 2817523 87166
Tangerbansali 06531 291815 88494

Management Contact

Name / Designation Contact Details
Ms. Archana Joshi, General Manager Tel- 033-24393532 [email protected]
Sri Atulya Sinha, Addl.General Manager Tel- 033-24391114 [email protected]
Sri V.K. Gupta, Secretary / GM Tel- 033-24392724 [email protected]
Sri Vineet Gupta, SDGM & CVO Tel- 033-24393568 [email protected]
Sri, Pankaj Kumar Gupta, DGM(G) Tel- 033-24391613 [email protected]
Sri Nikhil Guha, Dy. Secy to GM Tel- 033-24396280 [email protected]
Sri A. K. Chaudhary, Chief Public Relations Officer Tel- 033-24397876 [email protected]
Reena Saha, DGA Tel- 033-24395169 [email protected]
Md. Owais, PCCM Tel- 033-22482348 [email protected]
Sri V K Panjiar, PCE Tel- 033-24392830 [email protected]
Sri Ishaq Khan, PCEE Tel- 033-24391566 [email protected]
Sri C. Adhikary, PCSO Tel- 033-24396370 [email protected]
Saumya Mathur, PFA Tel- 033-24391518 [email protected]
Sri P.K. Mondal, PCME Tel- 033-24392060 [email protected]
Dr. M.K. Chowdhury, PCMD Tel- 033-24397732 [email protected]
Sri Deepak Kumar Jha , PCOM Tel- 033-24392742 [email protected]
Dr. Mahua Verma, PCPO Tel- 033-24397779 [email protected]
Sri Pradeep. M. Sikdar, PCSTE Tel- 033-24392373 [email protected]
Sri D.B. Kasar, IG cum CSC Tel- 033-24391008 [email protected]
Sri A. Srivastava, PCMM Tel- 033-24397778 [email protected]
Sri S.M. Maheshwari, CAO/CON/GRC Tel- 033-24396545 [email protected]
Md. Shujat Hashmi, Divl. Rly. Manager, Kharagpur Tel- 03222-255308 [email protected]
Sri Arun J. Rathod, Divl. Rly. Manager, Chakradharpur Tel- 06587-238026 [email protected]
Sri Manish Kumar, Divl. Rly. Manager, Adra Tel- 03251-244221 [email protected]
Sri Pradeep Gupta, Divl. Rly. Manager, Ranchi Tel- 0651-2600080 [email protected]
Sri. B.K. Rath, Chief Workshop Manager, Kharagpur Tel- 03222-255355 [email protected]

Store Officer Contact

Sl. No. Designation Name Contact No Email Working Area
1 Pcmm/Ser Arvind Srivastava 9002080730 [email protected] Garden Reach, Hq
2 Cmm/M/Ser Mrinal Kanti Dey 9002080734 [email protected] Garden Reach, Hq
3 Cmm/S&T/Ser Vijay Kumar 9002080732 [email protected] Garden Reach, Hq
4 Cmm/Loco/Ser C. Divya 9002080731 [email protected] Garden Reach, Hq
5 Cmm/Sales/Ser Manoj Kumar 9002080733 [email protected] Garden Reach, Hq
6 Dy.Cmm/Wagon/Ser Udai Keshri 9002080738 [email protected] Garden Reach, Hq
7 Dy.Cmm/Loco/Ser Arup Ghosh 9002080736 [email protected] Garden Reach, Hq
8 Dy.Cmm/Coaching/Ser Ujjal Mondal 9002080735 [email protected] Garden Reach, Hq
9 Dy.Cmm/Et/Ser Subhajit Sinha 9002080741 [email protected] Garden Reach, Hq
10 Dy.Cmm/S&T/Ser Dipanar Mukherjee 9002080737 [email protected] Garden Reach, Hq
11 Dy.Cmm/Ic/Ser Ajay Kumar 9002080745 [email protected] Garden Reach, Hq
12 Dy.Cmm/Ch/Ser Manabendra Sarkar 9002080758 [email protected] Garden Reach, Central Hospital
13 Dy.Cmm/Hq/Ser Arup Dey 9002080746 [email protected] Garden Reach, Hq
14 Sec. To Pcmm/Ser Kishore Kumar Das 9002080748 [email protected] Garden Reach, Hq
15 Smm/P/C&W/Ser Sudhir Kumar 9002080755 [email protected] Garden Reach, Hq
16 Smm/P/G/Ser Satyapal Sannu 9002080757 [email protected] Garden Reach, Hq
17 Smm /P/Loco/Ser Yogesh Kumar Singh 9002080747 [email protected] Garden Reach, Hq
18 Amm/Loco/Grc Samar Nandy 9002080752 [email protected] Garden Reach, Hq
19 Amm/C&W/Grc Asim Kumar Deb 9002080760 [email protected] Garden Reach,
20 Amm/G/Grc Apurba Saha 9002080751 [email protected] Garden Reach,
21 Amm/Ch/Grc Pawan Kumar 8585080742 [email protected] Garden Reach,
22 Dy.Cmm/Gsd/Kgp Amit Kumar Gupta 9002081745 [email protected] General Stores
23 Dy.Cmm/Ws/Kgp Abdul Haee 9002081742 [email protected] Workshop
24 Amm/I/Gsd/Kgp Narendra Kumar 9002081746 General Stores
25 Amm/Wels/Kgpw Ranjit Kumar 9002081708 [email protected] Workshop Elec
26 Amm/Elss/Kgp Debabrata De 9002081709 [email protected] Electric Loco
27 Amm/Wws/Kgpw Arunava Chattaraj 9002081770 [email protected] Workshop
28 Amm/Wcs/Kgpw Akhil Jain 9002081768 [email protected] Workshop
29 Amm/S.Yd & R.Yd/Kgp Subir Chowdhury 9002081751 [email protected] Scrap Yard &
30 Amm/Elss/Bndm Vaishishk Kumar 9777582770 [email protected] Electric Loco
31 Amm/Elss/Rou Vaishishk Kumar 9905936726 [email protected] Electric Loco
32 Amm/Dlss/Bndm Vacant 9777582751 [email protected] Diesel Loco
33 Amm/Rohs/Bndm Soumen Chakraborty 9777582751 [email protected] Roh Stores
34 Amm/Elss/Bksc Chaitan Manjhi 7781002543 [email protected] Electric Loco
35 Amm/Rohs/Bksc Rupesh Kumar 9434243299 [email protected] Roh Stores
36 Amm /Elins/Bksc Chaitan Manjhi 9771483403 [email protected] Electric Loco
37 Smm/Dgsd/Tata Rishabh Kumar Dhakad 8506892701 [email protected] Divisional
38 Smm/Elss/Tata Rishabh Kumar Dhakad 9771444069 [email protected] Electric Loco
39 Amm/Esd/Sini B. Shyamal 9264446884 [email protected] Engineering
40 Amm/Cds/Src Ashis Kumar Ghosh 9002085776 [email protected] Coaching Depot
41 Amm/Elss/Src Nilesh Kumar 9002081710 [email protected] Electric Loco
42 Amm/Emusd/Tpkr Ashis Kumar Ghosh 9002081387 Emu Stores
43 Sr.Dmm/Kgp Canchal Mondal 9002081769 [email protected] Kharagpur
44 Sr.Dmm/Adra Avinash Pandey 9002083705 [email protected] Adra Division
45 Sr.Dmm/Rnc Shahid Malik 9771448730 [email protected] Ranchi Division
45 Sr.Dmm/Ckp Ashwini Kumar 9771482750 [email protected] Chakradharpu
46 Admm/Ckp B. Shyamal 9264446884 [email protected] Chakradharpu
47 Admm/Adra Sadananda Naskar 8420383983 [email protected] Adra Division
48 Admm/Rnc Vacant 9771448731 [email protected] Ranchi Division

Construction Organisation

Srl. No. Designation Mobile No Email Id
1. DY.CE/CON/Works/GRC 9002080256 [email protected]
2. Dy.CE/CON/Land/GRC 9002080273 [email protected]
3. Dy.CE/CON/D&D-I/GRC 8420380285 [email protected]
4. Dy.CE/CON/D&D-II/GRC 9002080274 [email protected]
5. Dy.CE/CON/Plg/GRC 9002080266 [email protected]
6. DY.CE/CON/Store/GRC 9002080264 [email protected]
7. DY.CE/CON/GRC 9002080678 [email protected]
8. Dy.CE/CON/TATA 9771467113 [email protected]
9. Dy.CE/CON/ADRA 9547883200 [email protected]
10 Dy.CE/CON/JSG 9777582273 [email protected]
11. Dy.CE/CON/ROU 9002080265 [email protected]
12. Dy.CE/CON-I/RNC 9771484260 [email protected]
13. Dy.CE/CON-II/RNC 9771484261 [email protected]
14. Dy.CE/CON/KGP 9002086930 [email protected]
15. Dy.CE/CON/BLS 7908391201 [email protected]

Signal & Telecom Administrative Officials

Name Designation Rly. Tel No BSNL Tel No BSNL/RLY Fax Email
P. M. Sikdar Chief Signal & Telecom Engineer 44080 2439-2373 24392203/43274 [email protected]
B. Halder Chief Signal & Telecom Engineer(Planning) 44380 2439-2342 [email protected]
B. V. Padmavathi Chief Communication Engineer 44180 2439-1436 [email protected]
J. P. Shivaji Chief Signal Engineer 44280 2439-7482 [email protected]
Farid Mohammad Chief Signal Engineer-II 44982 2439-2342
P. S. Alawa Chief Signal & Telecom Engineer(Project) 44180 2439-2328 [email protected]
B. K. Patel Chief Signal & Telecom Engineer(Project)-II 44062 2439-2065 [email protected]
Praveen Kumar Chief Signal & Telecom Engineer(Con) 44480 2439-1234 [email protected]
Ruturaj Das Dy CSTE(HQ) 44286 2439-0308 [email protected]
Keshappa Negalur Dy CSTE(W)/Tele 44580 2439-1463 [email protected]
P. K. Sharma Dy CSTE(D&D/Proj) 44690
Vacant Dy CSTE(P&D) 44486 2439-5032 [email protected]
R. Umapathy Dy CSTE(Works)/HQ 44482 2439-6321 [email protected]
Vacant Dy CSTE(Signal) 44680
H. C. Gandhi Dy CSTE(Con/Hq) 44482 2439-6321 [email protected]
Subrata Basu Dy CSTE(D&D/Con) 44886

Nodal Officer

Name: Atulya Sinha. Designation Additional General Manager. Landline 033-24391114 E-Mail [email protected]

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Frequently asked questions

  • What is South Eastern Railway toll free number?

    South Eastern Railway toll free number is 139. You can call this number for train enquiries, assistance and grievances across the South Eastern Railway network.
  • What is South Eastern Railway head office address?

    South Eastern Railway head office is located at Railway station, Vijayawada Junction, Vinchipeta, Vijayawada, Andhra Pradesh 520001.
  • How to contact South Eastern Railway customer care?

    You can contact South Eastern Railway customer care by calling any of its toll‑free numbers (139, 138, 182), visiting its website https://ser.indianrailways.gov.in/, or reaching out via its social media channels on Facebook, YouTube and Twitter.
  • Does South Eastern Railway have WhatsApp support?

    South Eastern Railway does not currently offer WhatsApp support. Customers should use the phone numbers, website, or social media handles listed above.
  • How to file a complaint with South Eastern Railway?

    To file a complaint with South Eastern Railway, you can call the toll‑free number 139, or use the Rail Madad portal at https://railmadad.indianrailways.gov.in/madad/final/home.jsp for online grievance submission.

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