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South Western Railway Contact Number

swr.indianrailways.gov.in
Railways

South Western Railway customer care number is 139. Get South Western Railway toll free number, helpline, email id, complaint number & support info.

Toll-free numbers

  • 139

    Train Enquiry, Assistance & Grievances

  • 138

    Passenger Helpline

  • 182

    Helpline for Women in Railways

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About

South Western Railway is a zone of Indian Railways providing passenger train services across Karnataka and neighbouring regions. It operates numerous train routes and manages railway infrastructure with headquarters in Bangalore. For travel queries, ticket bookings, and grievances, customers can reach South Western Railway customer care using the contact details below.

Address

South Western Railway. 2nd floor, DRM office Building, South Western Railway, Bangalore-560023.

Important links

Control Office

South Western Railway HeadQuarters Hubli Division Bangalore Division Mysore division
Accident Information Telephone Nos. - 1072 1072 1072
ISDTele ph.Nos/ Control Office 0836-2364903 0836-2364903 0836-2363606 0836-2363606 080-22356644 080-22356644 0821-2423503 0821-2423503

Commerical Control Phone & Fax Nos. Over South Western Railway

HQ/Divn. Std Code BSNL No. Fax No. RLY. Ph. No. CUG No.
Head Quarters 0836 2288998 2288998 2325390/2325392 9731665981
Hubballi Divn. 0836 2366702 2366702 2345390/2345444 7022029814
Bengaluru Divn. 080 22878618 22203269 22155350/22155360 9731666974
Mysuru Divn. 0821 2422401 2422816 2865330/2865326 9731667984

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Frequently asked questions

  • What is South Western Railway customer care number?

    South Western Railway customer care number is 139. You can call this number for all enquiries, including train information, reservations and complaints.

  • What is South Western Railway toll free number?

    The South Western Railway toll free number is 139. It works for train enquiries, passenger assistance and grievance redressal across India.

  • What is South Western Railway head office address?

    South Western Railway head office is located at 2nd floor, DRM office Building, South Western Railway, Bangalore-560023.

  • How to contact South Western Railway customer care?

    You can contact South Western Railway customer care by calling the toll free number 139, visiting their website https://swr.indianrailways.gov.in/, or reaching out via Facebook (https://www.facebook.com/S.W.Railways) and Twitter (https://twitter.com/SWRRLY). The headquarters address in Bangalore and the Rail Madad portal for complaints are also available.

  • Does South Western Railway have WhatsApp support?

    South Western Railway does not currently offer WhatsApp support. You can use phone, email (if available), or the online portals for assistance.

  • How to file a complaint with South Western Railway?

    To file a complaint with South Western Railway, you can use the Rail Madad portal (https://railmadad.indianrailways.gov.in/madad/final/home.jsp) or the Feedback Form (https://swr.indianrailways.gov.in//view_section.jsp?lang=0&id=0,7,278). You may also call the toll free number 139 for immediate assistance.

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