Spandana Sphoorty Customer Care No. 1800 120 5519

Toll free Numbers:

18001205519(For Contact Support)

All India Numbers:

Website:

Address

Spandana Sphoorty Financial Limited Galaxy, | Wing B, 16th Floor, Plot No.1, Sy No 83/1, Hyderabad Knowledge City,TSIIC, Raidurg Panmaktha, Hyderabad Rangareddy, TS 500081 IN

Emails:

Socials:

Important Links:

IVRS Menu: 1800 120 5519

Press 1- For Loan Query

Press 2- For Insurance Claim Query

Press 3- For Payment Related Query

Press 4- For Other Query

Grievance Redressal Procedure

Level 1 :

You can visit to the nearest branch and report your complaint/grievance by filling out the Complaints Register.

Level 2 :

If your complaint is not solved within a period of 5 working days or if you are not satisfied by the solution provided in level 1, then you can contact to the Nodal Grievance Redressal Officer : Toll Free No. : 18001205519 (9.30am-6pm , Mon-Sat) (Except 3rd And 4th Sat). Email : [email protected] , [email protected]

Level 3 :

If you are still not satisfied by the solution provided by the level 2 or if your complaint is not solved within a period of 15 working days, then you can contact to the (Principal Nodal Officer : Contact No.: 9392914441 Email: [email protected]

Level 4 :

If your complaint is still not solved within a period of 1 month, then you can lodge your complaint online through Complaint Management System (CMS). Email : [email protected] Address Reserve Bank of India, 4th Floor, Sector 17, Chandigarh - 160017 Toll-free No. 14448 (9:30am-5:15pm)

You can also lodge your complaint through the Microfinance Institution Network (MFIN) and Sa-Dhan . Sr.No. Name Contact No. Email Address 1 Microfinance Institution Network (MFIN) 18001021080 [email protected] Grievance Redressal Officer 403-404, 4th floor, Emaar Palms Spring Plaza, Golf Course Road, Sector-54 Gurgaon-122003. 2 Sa-Dhan 011-47174418 [email protected] Grievance Redressal Officer A-1 248, 3rd Floor, Safdarjung Enclave, New Delhi-110029, Delhi