CustomerCareLink
SpiceJet Customer Care Numbers 0124-498 3410

SpiceJet Customer Care Numbers 0124-498 3410

Organisation: SpiceJet

All India Numbers:
01244983410(For Reservation)
01247101600(Alternative For Reservation)
9811795555(For spice club)
01245080010(Alternative For spice club)
6000000006(Whatsapp support)
Website:
https://www.spicejet.com/
Emails:
(For any Feedback / Suggestions / Complaints)
(For spice club)
Socials:
IVRS Menu No. 0124-4983410
Select your preferred language (English/Hindi)
Press 1 : To make a new flight booking
Press 2 : If you wish to change or cancel your booking
Press 3 : For flight status
Press 4 : If your flight has been reschedule or cancelled by SpiceJet & you wish to book another flight
Press 5 : For special service request like- seat, excess baggage, etc.
Press 6 : For cargo services
Press 7 : For baggage related query
Press 8 : To back to main menu
Important Links
SpiceJet Cargo Regional Manager
NameRegionNumberEmail
Mr. Irfan KanthNorth9582241786[email protected]
Mr. Ismail AliWest9784429786[email protected]
Mr. K. SivakumarSouth9962893992[email protected]
Mr. Somnath GhoshEast9836106979[email protected]

StationNumberEmail
Agartala(IXA)90892371339774014721[email protected]
Ahmedabad (AMD)9099057163[email protected]
Amritsar (ATQ)7009241387[email protected]
Bagdogra (IXB)74497030939126331276[email protected]
Bangalore(BLR)9916010098[email protected]
Chandigarh (IXC)7837005177[email protected]
Chennai (MAA)044-22561168[email protected]
Coimbatore(CJB)9047444102[email protected]
Delhi(DEL)011-473226849873480665[email protected]
Goa(GOI)9673332703[email protected]
Guwahati (GAU)3612842872[email protected]
Hyderabad(HYD)9642325558[email protected]
Jabalpur (JLR)9755020084[email protected]
Jaipur (JAI)9772222881[email protected]
Jammu(IXJ)---[email protected]
Kochi(COK)0484-26117589745002249[email protected]
Kolkata(CCU)033-25112852[email protected]
Madurai(IXM)9655833434[email protected]
Mangalore (IXE)9447256830 8547132166[email protected]
Mumbai(BOM)9920392941[email protected]
PortBlair (IXZ)9933246199[email protected]
Pune (PNQ)9673332702[email protected]
Srinagar (SXR)9796176499[email protected]
Varanasi (VNS)9795860050[email protected]
Vishakhapatnam (VTZ)9642577747[email protected]
Trivandrum (TRV)9895711158[email protected]
Calicut (CCJ)9895302960[email protected]
Vijayawada (VGA)9030529613[email protected]
Silchar (IXS)9476700995[email protected]
Patna (PAT)9534055085[email protected]
Dehradun (DED)9897794935[email protected]
Gopeshwar (GOP)8210011040[email protected]
Surat (STV)8448312376[email protected]
Dibrugarh (DIB)9085835359[email protected]
Belagavi (IXG)8310361779[email protected]

International Offices
CountryNumberEmailAddress
Bangkok+662 6340238 +662 6340239[email protected] [email protected]AVS Express Co,Ltd. 140/18 ITF Tower, 11th Floor, Silom Road Suriyawongse, Bangrak, Bangkok 10500
Sri Lanka+94 4790300 Fax: +94 4732464[email protected] [email protected]Jetwing Travels Pvt Ltd Jetwing House 1 46/26 Navam Mawatha, Colombo 02, Sri Lanka
Dhaka+88 02 9891289, +88 02 9890624 +88 01844027481[email protected]SKYJET Aviation Ltd. Taj Cassilina (1st floor), 25 Gulshan Avenue, Dhaka 1212, Bangladesh
Dubai+9714-3965186 Timing: 8am-8pm (Sat-Thu) Fri-10am to 06pm.[email protected]SpiceJet Dubai (GSA Office-Bur Dubai) Bur-Juman Signal, Khalid Bin Al Waleed Road, Umm Hurair 1, Dubai
Male+960-3323069 Fax- +960-3322380[email protected] [email protected]Speed Services Pte Ltd HO-3rd floor, STO Aifaanu Building, Marin Drive Male' Republic of Maldives
MuscatPh- +968 2413 1515 Fax- +968 2479 58 58--Akbar Travels of India & Partners LLC Shop: 3B, Building no R6 Raymond Building, Ruwi High Street, Ruwi-Muscat- Sultanate of Oman
Kabul+93-795-484848, +93-795-494949[email protected] [email protected]Jet Travel Services House No 713, Street No 10, Wazir Akbar Khan Main Road, Kabul, Afghanistan
Sharjah+971 65694000 Timing: 9am -1 pm & 4pm-8pm (Sat-Thu) Fri-closed[email protected]SpiceJet Sharjah (GSA Office-Sharjah-Rolla) Bank Sederat Iran Building, AL Arouba Street,Rolla, Sharjah.
Hong Kong, China+852 37056324[email protected]Megacap S.A. Limited 9/F, Chung Nam Building, 1 Lockhart Road, Wan Chai , Hong Kong.
Jeddah, Saudi Arabia+966 920019077, + 966 12 6679444[email protected]Al Maha United Travel Ground Floor Serafi Mega Mall Prince Mohammed Bin Abdulaziz Street (Tahlia Street) Al Faisaliyyah District P O Box 54777 Jeddah 21524, Saudi Arabia
Riyadh, Saudi Arabia+966 920019077, + 966 11 4549563, + 966 11 4538178[email protected]Al Maha United Travel Shop No.11 Opposite InterCity Hotel Jarir Street, Malaz District P O Box 54777 Riyadh 11564, Saudi Arabia.
Dammam, Saudi Arabia+966 13 835 3556[email protected]Al Maha United Travel Seiko Centre 17th Street and Prince Mohammed Street Dammam 21414, Saudi Arabia
Abu Dhabi+971 01 6770678 Timing: 9am-7pm (Sat-Thu) Fri-closed[email protected]SpiceJet Abu Dhabi (GSA Office-Abu Dhabi) Burj Al Saadiyat Building, Electra Street, Opp ADCB Head Office, Abu Dhabi,
Kuwait+965 22072700 +965 69334929 +965 67363675 / +965 69000640--SpiceJet G.S.A Al Rashed International Travel Co. Office No. 603 - Block B, Souk Al Kabir Building, Fahad Al Salem Street, Kuwait City, Kuwait.
Australia/ New Zealand+61 02 82480058[email protected]Aviation GSA Services Head Office: Level 4, 95 Pitt St. Sydney NSW 2000 Australia
Doha, Qatar+974 4418 6111 +974 44186222 +974 77873474[email protected]Benzy Holidays & Travel LLC. No-04 Hiteen Street, Al Muntazah P O Box 18698 Doha, Qatar
Canada9056718400 4163239898--Gill International Travels 3331 Markham Road #115 Toronto ON M1X 1S8 7162 Airport Road MIssissauga ON L4T 2H2
Nepal0977 01 4446340--Zenith Travels Pvt Ltd Naxal, P.O. Box :4163 Kathmandu, Nepal
Cyprus+ 357 22 765 975 Fax. + 357 22 767 670--Orthodoxou Aviation Ltd 4B Menandrou Street Gala Tower, Shop NBR 1 1066 Nicosia Cyprus
Israel0972-35269654 Fax: 0972-35269522--Travel ETS Avia 3000 Ltd 20 Israel Bak St. Tel Aviv 6701925 Israel
Italy0039 0363912500 Fax : 0039 0363917861[email protected]Kandhari Aviation Service S.R.L. Address: Via G. E. Schivardi , N.12 , Romano Di Lombardia (Bg) 24058
Kazakhstan+7727 2729405 +77474167695[email protected] , [email protected]Apg Central Asia 69, Tole Bi Street, 29 Office, Almaty 050000, Kazakhstan
Myanmar+95-01-378235 , +95-01-378235 , +95-01-378236 +95 09 8627747 , +95 973175943[email protected] , [email protected]Apex International Company Limited No.67, Sule Pagoda Road, Near Center Point Tower, Kyauktada Township, Yangon, Myanmar
Romania+40 21 599 0101 Fax: +40 37 8105756 +40 744 384 445[email protected]Apg Romania Sos Bucuresti-Ploiesti No 14-22 , Bucharest 013693 , Romania
Indonesia+62 21 3483 1525 Fax: +62 21 3483 1661[email protected]PT. Dharma Buana Experindo JL. IR. H. Juanda 3 No.29B, Jakarta Pusat 10120, Indonesia.
Turkey+90 212 292 88 88 Fax: +90 212 292 92 84 Office Hours : Mon-Fri (09:00 – 18:00)[email protected]Katera Tourism Group Guvercin Sokak No : 21 Levent 34330 Istanbul Turkey
Singapore+ 65-62262169 +65-62277911 Fax: + 65-62218810[email protected]GSA - Aviation Services (GSA) Pte Ltd 400 Orchard Road #24-08 Orchard Towers Singapore 238875
Austria+43 01 2368958 Office hours : Mon-Fri 09:00 – 12:30 13:30 – 17:00 hrs[email protected]TAL Aviation Austria GmbH. Werdertorgasse 12, 1010 Vienna, Austria
Russia+7 495 641 51 21 Office hours : Mon-Fri 09:30-18:00[email protected]Novoslobodskaya str., 23, office 730 Moscow Russian Federation, 127055
Bulgaria+359 02 9819910 Office hours : Mon-Fri 09:00-17:00[email protected]Sofia 1000 36, Patriarh Evtimiy bvd
Ukraine+38-044-351-15-80[email protected]13K, Pymonenko str., office 1A Kiev,04050,Ukraine.
Serbia+381 11 2631327[email protected]TAL Aviation Balkans Knez Mihailova 30/II, 11000 Belgrade, Serbia
Croatia+ 385 91 2999 655[email protected]Not Provided

Grievance Redressal
Level 1 :
For grievance, concerning Civil Aviation Requirement, Section -3, Air Transport, Series M, Part IV write to -
Nodal Officer: Ms. Tinha Sethi E-Mail: [email protected] Work Timings : Monday - Friday - 9:00 Hrs – 6:00 Hrs Contact No. : 0124-3913939
Work Timings : Monday - Friday - 9:00 Hrs – 6:00 Hrs
Contact No. : 0124-3913939
Appellate Authority: Mr. Kamal Hingorani E-Mail: [email protected] Work Timings : Monday - Friday - 9:00 Hrs – 6:00 Hrs Contact No. : 0124-3913939
Work Timings : Monday - Friday - 9:00 Hrs – 6:00 Hrs
Contact No. : 0124-3913939
Level 2 : Grievance Redressal Procedure
The below is the procedure for any grievance redressal:
Passenger first writes to Customer Relations on [email protected] and SpiceJet's Customer Relations assigns a unique Customer Relation Number to the Customer when he registers his/her Grievance at SpiceJet Customer Care.
If customer are not satisfied with the response of SpiceJet's Customer Relations, then customer may contact the Nodal Officer quoting unique Customer Relation Number at [email protected]
If customer are still not satisfied and wish to appeal, than customer may appeal with Appellate Authority at [email protected] quoting unique Customer Relation Number.
Corporate Head Office
SpiceJet Ltd., 319, Udyog Vihar, Phase IV, Gurgaon - 122016 Haryana, India.
Corporate Office Ticketing Counter
Days of operation: All 7 days (including public holidays) Timings: 09:00 Hrs- 18:00 Hrs Address: SpiceJet Ltd., 319, Udyog Vihar, Phase-IV, Gurgaon- 122016 Haryana, India