SpiceJet customer care number is 01244983410. Get SpiceJet helpline, WhatsApp support, email id, complaint number & flight booking support info.
All India numbers
- 0 124 498 3410
For Reservation
- 0 124 710 1600
Alternative For Reservation
- 981 179 5555
For spice club
- 0 124 508 0010
Alternative For spice club
- 600 000 0006
Whatsapp support
About
SpiceJet is an Indian low-cost airline headquartered in Gurgaon, Haryana, operating scheduled passenger and cargo services across domestic and international destinations. SpiceJet serves millions of travellers each year with flights to major Indian cities and international hubs across the Middle East, South Asia, and beyond. For booking, cancellation, refund, baggage, or SpiceClub queries, passengers can reach SpiceJet customer care using the contact details listed below.
Email addresses
- [email protected]
For any Feedback / Suggestions / Complaints
- [email protected]
For spice club
IVRS Menu No. 0124-4983410
Select your preferred language (English/Hindi)
Press 1 : To make a new flight booking
Press 2 : If you wish to change or cancel your booking
Press 3 : For flight status
Press 4 : If your flight has been reschedule or cancelled by SpiceJet & you wish to book another flight
Press 5 : For special service request like- seat, excess baggage, etc.
Press 6 : For cargo services
Press 7 : For baggage related query
Press 8 : To back to main menu
Important Links
SpiceJet Cargo Regional Manager
| Name | Region | Number | |
|---|---|---|---|
| Mr. Irfan Kanth | North | 9582241786 | [email protected] |
| Mr. Ismail Ali | West | 9784429786 | [email protected] |
| Mr. K. Sivakumar | South | 9962893992 | [email protected] |
| Mr. Somnath Ghosh | East | 9836106979 | [email protected] |
| Station | Number | |
|---|---|---|
| Agartala(IXA) | 90892371339774014721 | [email protected] |
| Ahmedabad (AMD) | 9099057163 | [email protected] |
| Amritsar (ATQ) | 7009241387 | [email protected] |
| Bagdogra (IXB) | 74497030939126331276 | [email protected] |
| Bangalore(BLR) | 9916010098 | [email protected] |
| Chandigarh (IXC) | 7837005177 | [email protected] |
| Chennai (MAA) | 044-22561168 | [email protected] |
| Coimbatore(CJB) | 9047444102 | [email protected] |
| Delhi(DEL) | 011-473226849873480665 | [email protected] |
| Goa(GOI) | 9673332703 | [email protected] |
| Guwahati (GAU) | 3612842872 | [email protected] |
| Hyderabad(HYD) | 9642325558 | [email protected] |
| Jabalpur (JLR) | 9755020084 | [email protected] |
| Jaipur (JAI) | 9772222881 | [email protected] |
| Jammu(IXJ) | --- | [email protected] |
| Kochi(COK) | 0484-26117589745002249 | [email protected] |
| Kolkata(CCU) | 033-25112852 | [email protected] |
| Madurai(IXM) | 9655833434 | [email protected] |
| Mangalore (IXE) | 9447256830 8547132166 | [email protected] |
| Mumbai(BOM) | 9920392941 | [email protected] |
| PortBlair (IXZ) | 9933246199 | [email protected] |
| Pune (PNQ) | 9673332702 | [email protected] |
| Srinagar (SXR) | 9796176499 | [email protected] |
| Varanasi (VNS) | 9795860050 | [email protected] |
| Vishakhapatnam (VTZ) | 9642577747 | [email protected] |
| Trivandrum (TRV) | 9895711158 | [email protected] |
| Calicut (CCJ) | 9895302960 | [email protected] |
| Vijayawada (VGA) | 9030529613 | [email protected] |
| Silchar (IXS) | 9476700995 | [email protected] |
| Patna (PAT) | 9534055085 | [email protected] |
| Dehradun (DED) | 9897794935 | [email protected] |
| Gopeshwar (GOP) | 8210011040 | [email protected] |
| Surat (STV) | 8448312376 | [email protected] |
| Dibrugarh (DIB) | 9085835359 | [email protected] |
| Belagavi (IXG) | 8310361779 | [email protected] |
International Offices
| Country | Number | Address | |
|---|---|---|---|
| Bangkok | +662 6340238 +662 6340239 | [email protected] [email protected] | AVS Express Co,Ltd. 140/18 ITF Tower, 11th Floor, Silom Road Suriyawongse, Bangrak, Bangkok 10500 |
| Sri Lanka | +94 4790300 Fax: +94 4732464 | [email protected] [email protected] | Jetwing Travels Pvt Ltd Jetwing House 1 46/26 Navam Mawatha, Colombo 02, Sri Lanka |
| Dhaka | +88 02 9891289, +88 02 9890624 +88 01844027481 | [email protected] | SKYJET Aviation Ltd. Taj Cassilina (1st floor), 25 Gulshan Avenue, Dhaka 1212, Bangladesh |
| Dubai | +9714-3965186 Timing: 8am-8pm (Sat-Thu) Fri-10am to 06pm. | [email protected] | SpiceJet Dubai (GSA Office-Bur Dubai) Bur-Juman Signal, Khalid Bin Al Waleed Road, Umm Hurair 1, Dubai |
| Male | +960-3323069 Fax- +960-3322380 | [email protected] [email protected] | Speed Services Pte Ltd HO-3rd floor, STO Aifaanu Building, Marin Drive Male' Republic of Maldives |
| Muscat | Ph- +968 2413 1515 Fax- +968 2479 58 58 | -- | Akbar Travels of India & Partners LLC Shop: 3B, Building no R6 Raymond Building, Ruwi High Street, Ruwi-Muscat- Sultanate of Oman |
| Kabul | +93-795-484848, +93-795-494949 | [email protected] [email protected] | Jet Travel Services House No 713, Street No 10, Wazir Akbar Khan Main Road, Kabul, Afghanistan |
| Sharjah | +971 65694000 Timing: 9am -1 pm & 4pm-8pm (Sat-Thu) Fri-closed | [email protected] | SpiceJet Sharjah (GSA Office-Sharjah-Rolla) Bank Sederat Iran Building, AL Arouba Street,Rolla, Sharjah. |
| Hong Kong, China | +852 37056324 | [email protected] | Megacap S.A. Limited 9/F, Chung Nam Building, 1 Lockhart Road, Wan Chai , Hong Kong. |
| Jeddah, Saudi Arabia | +966 920019077, + 966 12 6679444 | [email protected] | Al Maha United Travel Ground Floor Serafi Mega Mall Prince Mohammed Bin Abdulaziz Street (Tahlia Street) Al Faisaliyyah District P O Box 54777 Jeddah 21524, Saudi Arabia |
| Riyadh, Saudi Arabia | +966 920019077, + 966 11 4549563, + 966 11 4538178 | [email protected] | Al Maha United Travel Shop No.11 Opposite InterCity Hotel Jarir Street, Malaz District P O Box 54777 Riyadh 11564, Saudi Arabia. |
| Dammam, Saudi Arabia | +966 13 835 3556 | [email protected] | Al Maha United Travel Seiko Centre 17th Street and Prince Mohammed Street Dammam 21414, Saudi Arabia |
| Abu Dhabi | +971 01 6770678 Timing: 9am-7pm (Sat-Thu) Fri-closed | [email protected] | SpiceJet Abu Dhabi (GSA Office-Abu Dhabi) Burj Al Saadiyat Building, Electra Street, Opp ADCB Head Office, Abu Dhabi, |
| Kuwait | +965 22072700 +965 69334929 +965 67363675 / +965 69000640 | -- | SpiceJet G.S.A Al Rashed International Travel Co. Office No. 603 - Block B, Souk Al Kabir Building, Fahad Al Salem Street, Kuwait City, Kuwait. |
| Australia/ New Zealand | +61 02 82480058 | [email protected] | Aviation GSA Services Head Office: Level 4, 95 Pitt St. Sydney NSW 2000 Australia |
| Doha, Qatar | +974 4418 6111 +974 44186222 +974 77873474 | [email protected] | Benzy Holidays & Travel LLC. No-04 Hiteen Street, Al Muntazah P O Box 18698 Doha, Qatar |
| Canada | 9056718400 4163239898 | -- | Gill International Travels 3331 Markham Road #115 Toronto ON M1X 1S8 7162 Airport Road MIssissauga ON L4T 2H2 |
| Nepal | 0977 01 4446340 | -- | Zenith Travels Pvt Ltd Naxal, P.O. Box :4163 Kathmandu, Nepal |
| Cyprus | + 357 22 765 975 Fax. + 357 22 767 670 | -- | Orthodoxou Aviation Ltd 4B Menandrou Street Gala Tower, Shop NBR 1 1066 Nicosia Cyprus |
| Israel | 0972-35269654 Fax: 0972-35269522 | -- | Travel ETS Avia 3000 Ltd 20 Israel Bak St. Tel Aviv 6701925 Israel |
| Italy | 0039 0363912500 Fax : 0039 0363917861 | [email protected] | Kandhari Aviation Service S.R.L. Address: Via G. E. Schivardi , N.12 , Romano Di Lombardia (Bg) 24058 |
| Kazakhstan | +7727 2729405 +77474167695 | [email protected] , [email protected] | Apg Central Asia 69, Tole Bi Street, 29 Office, Almaty 050000, Kazakhstan |
| Myanmar | +95-01-378235 , +95-01-378235 , +95-01-378236 +95 09 8627747 , +95 973175943 | [email protected] , [email protected] | Apex International Company Limited No.67, Sule Pagoda Road, Near Center Point Tower, Kyauktada Township, Yangon, Myanmar |
| Romania | +40 21 599 0101 Fax: +40 37 8105756 +40 744 384 445 | [email protected] | Apg Romania Sos Bucuresti-Ploiesti No 14-22 , Bucharest 013693 , Romania |
| Indonesia | +62 21 3483 1525 Fax: +62 21 3483 1661 | [email protected] | PT. Dharma Buana Experindo JL. IR. H. Juanda 3 No.29B, Jakarta Pusat 10120, Indonesia. |
| Turkey | +90 212 292 88 88 Fax: +90 212 292 92 84 Office Hours : Mon-Fri (09:00 – 18:00) | [email protected] | Katera Tourism Group Guvercin Sokak No : 21 Levent 34330 Istanbul Turkey |
| Singapore | + 65-62262169 +65-62277911 Fax: + 65-62218810 | [email protected] | GSA - Aviation Services (GSA) Pte Ltd 400 Orchard Road #24-08 Orchard Towers Singapore 238875 |
| Austria | +43 01 2368958 Office hours : Mon-Fri 09:00 – 12:30 13:30 – 17:00 hrs | [email protected] | TAL Aviation Austria GmbH. Werdertorgasse 12, 1010 Vienna, Austria |
| Russia | +7 495 641 51 21 Office hours : Mon-Fri 09:30-18:00 | [email protected] | Novoslobodskaya str., 23, office 730 Moscow Russian Federation, 127055 |
| Bulgaria | +359 02 9819910 Office hours : Mon-Fri 09:00-17:00 | [email protected] | Sofia 1000 36, Patriarh Evtimiy bvd |
| Ukraine | +38-044-351-15-80 | [email protected] | 13K, Pymonenko str., office 1A Kiev,04050,Ukraine. |
| Serbia | +381 11 2631327 | [email protected] | TAL Aviation Balkans Knez Mihailova 30/II, 11000 Belgrade, Serbia |
| Croatia | + 385 91 2999 655 | [email protected] | Not Provided |
Grievance Redressal
Level 1 :
For grievance, concerning Civil Aviation Requirement, Section -3, Air Transport, Series M, Part IV write to -
Nodal Officer: Ms. Tinha Sethi E-Mail: [email protected] Work Timings : Monday - Friday - 9:00 Hrs – 6:00 Hrs Contact No. : 0124-3913939
E-Mail: [email protected]
Work Timings : Monday - Friday - 9:00 Hrs – 6:00 Hrs
Contact No. : 0124-3913939
Appellate Authority: Mr. Kamal Hingorani E-Mail: [email protected] Work Timings : Monday - Friday - 9:00 Hrs – 6:00 Hrs Contact No. : 0124-3913939
E-Mail: [email protected]
Work Timings : Monday - Friday - 9:00 Hrs – 6:00 Hrs
Contact No. : 0124-3913939
Level 2 : Grievance Redressal Procedure
The below is the procedure for any grievance redressal:
Passenger first writes to Customer Relations on [email protected] and SpiceJet's Customer Relations assigns a unique Customer Relation Number to the Customer when he registers his/her Grievance at SpiceJet Customer Care.
If customer are not satisfied with the response of SpiceJet's Customer Relations, then customer may contact the Nodal Officer quoting unique Customer Relation Number at [email protected]
If customer are still not satisfied and wish to appeal, than customer may appeal with Appellate Authority at [email protected] quoting unique Customer Relation Number.
Corporate Head Office
SpiceJet Ltd., 319, Udyog Vihar, Phase IV, Gurgaon - 122016 Haryana, India.
Corporate Office Ticketing Counter
Days of operation: All 7 days (including public holidays) Timings: 09:00 Hrs- 18:00 Hrs Address: SpiceJet Ltd., 319, Udyog Vihar, Phase-IV, Gurgaon- 122016 Haryana, India
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Frequently asked questions
What is SpiceJet customer care number?
SpiceJet customer care number is 01244983410 for reservations, with 01247101600 available as an alternative. You can call these numbers for new bookings, changes, cancellations, flight status, and baggage related queries.What is SpiceJet email id for complaints?
You can email SpiceJet at [email protected] for any feedback, suggestions, or complaints. For SpiceClub related queries, write to [email protected].How to contact SpiceJet customer care?
You can contact SpiceJet customer care by calling 01244983410 or 01247101600 for reservations, sending WhatsApp messages to 6000000006, emailing [email protected], or reaching out via their official handles on Facebook, Twitter, Instagram, and YouTube.Does SpiceJet have WhatsApp support?
Yes, SpiceJet offers WhatsApp support on 6000000006 for customer queries. You can also call 01244983410 or email [email protected] for assistance.How to file a complaint with SpiceJet?
To file a complaint with SpiceJet, first write to Customer Relations at [email protected] to receive a unique Customer Relation Number. If unresolved, escalate to the Nodal Officer at [email protected], and finally to the Appellate Authority at [email protected] (contact 0124-3913939). You can also use the feedback form at corporate.spicejet.com/customerfeedback.aspx.What is SpiceJet head office address?
SpiceJet's corporate head office is located at SpiceJet Ltd., 319, Udyog Vihar, Phase IV, Gurgaon - 122016, Haryana, India. The corporate office ticketing counter operates all 7 days from 09:00 to 18:00 Hrs.What is SpiceJet number for SpiceClub members?
SpiceClub members can call SpiceJet on 9811795555 or the alternative number 01245080010 for loyalty programme queries. You can also email [email protected] for SpiceClub related assistance.
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