Srilankan Airlines customer care number is 02271279158. Get Srilankan Airlines toll free number, helpline, email id, complaint number & support info.
All India numbers
- 0 227 127 9158
Customer Support/Reservation Queries
- 0 224 040 1515
City Office Mumbai - For Reservation
- 0 804 112 5204
City Office- Bangalore
About
Srilankan Airlines is the national carrier of Sri Lanka, headquartered at Bandaranaike International Airport in Katunayake. It operates international passenger flights to destinations across Europe, Asia, the Middle East, and Africa, serving millions of travelers. For booking, reservation, or support queries, customers can reach Srilankan Airlines customer care using the contact details below.
Email addresses
- [email protected]
Global Customer Support
Important links
24 Hour Contact Center, (India)
| S.No. | City Office | Contact Details | Address SriLankan Airlines Limited |
|---|---|---|---|
| 1 | Cochin City Office | Telephone : 0484-2362042/ 0484-2362043 Fax : 0484-2362045 Email : [email protected] Operating Hours : Monday to Saturday (09:00 to 17:30) | C/o Translanka Air Travels Pvt Ltd. Kandomkulathy Tower, 1st Floor Opp : Maharajas college Ground M.G. Road, Cochin 682 011, India |
| 2 | Ahmedabad City Office | Telephone : 079-26561232/ 079-26564296 Fax : 079-26423518 Email : [email protected] Operating Hours : Monday to Saturday (09:30 to 18:00) | C/o STIC Travels Pvt Ltd. Shop No. 304-306, 3rd Floor, Karishma Complex, Stadium Circle, Navrangpura,C G Road, Ahmedabad 380009, India. |
| 3 | Bangalore City Office | Telephone : 080-41125204 /080-41125205 Fax : 080-41125207 Email : [email protected] Operating Hours : Monday to Friday (09:00 to 17:30) Saturday (09:00 to 13:30) | C/o Translanka Air Travels Pvt Ltd., 205A, Cears Plaza, 136, Residency Road, Bangalore 560025. |
| 4 | Bhubaneshwar City Office | Telephone : 0674-2531331 Fax : 0674-2531271 Email : [email protected] Operating Hours : Monday to Friday (09:30 to 17:30) SAT - 0930 - 1330 hrs. | C/o Nagarjuna Travel and Hotels Ltd., 57 Janpath, Ashok Nagar, Unit II, Bhubaneshwar 751 009,Orissa. |
| 5 | Bodhgaya City Office | Telephone : 9199739954 | C/o STIC Travels Pvt Ltd. Hotel Delta International, Ground Floor, Domuhan Road, Bodhgaya, Bihar 824231, India. |
| 6 | Calicut City Office | Telephone : 0495-2727176 Email : [email protected] Operating Hours : Monday to Saturday (09:00 to 17:30) | C/o Translanka Air Travels Pvt Ltd. 3rd Floor, Space Mall, Opp. Bhima Jewellers, Jaffarkhan Colony road, Mavoor Road, Calicut 673 004, India. |
| 7 | Chennai City Office | Telephone : 044-22566384 Fax : 04422566383 Email : [email protected] | Airport Service Delivery, SriLankan Airlines Ltd. # 15 & 16, Mezzanine Floor, NITC – T4, Airport, Meenambakkam, Chennai 600027, India. |
| 8 | Chennai City Office | Telephone : 044-43921100 Fax : 044-43921177 Email : [email protected] Operating Hours : Monday to Friday (09:00 to 17:30) Reservations only: 0900 – 1730hrs. | Westminster Building, 08th Floor, No.108, Dr. Radhakrishnan Salai, Chennai – 600004, India |
| 9 | Goa City Office | Telephone : 0832-2227512/ 0832-2227513 Fax : 08322229516 Email : [email protected] | C/o STIC Travels Pvt Ltd., Shop No. 14, 1st Floor, Haroons, Arcade, Magnum Centre, M.G. Road, Behind SBI,Panjim, Goa 403 001, India |
| 10 | Hyderabad City Office | Telephone : 040-23372429/ 040-23372430 Fax : 04023372427 Email : [email protected] Operating Hours : Monday to Friday (09:30 to 17:30) SAT - 0930 - 1330 hrs. | C/o Nagarjuna Travel and Hotels Ltd., 8A, Amrutha Ville Rajbhavan Road, Somajiguda, Hyderabad 500 082., India |
| 11 | Jalandhar City Office | Telephone : 0181-2232056 0181-2232058 Fax : 0181-2330961 Email : [email protected] | C/o STIC Travel Pvt Ltd., 2nd Floor, Alfa Estate, Building 39, G T Road, Jullundhur 144 001, India. |
| 12 | Kolkata City Office | Telephone : 033-22890440/ 033-22890441 Email : [email protected] Operating Hours : Monday to Saturday (09:00 to 17:30) | C/o STIC Travel Group, Gooptu Villa, 1st Floor, 6/1C – Middleton Street, Kolkata -700071. |
| 13 | Madurai City Office | Telephone : 0452-2300505 0452-2300606 0452-2300404 Email : [email protected] Operating Hours : Monday to Saturday (09:00 to 17:30) | No.11, Melakkal Main Road, Opposite Passport Seva Kendra, Kochadai, Madurai – 625016 |
| 14 | Mumbai Airport Office | Telephone : 022-66859365 Fax : 022-66859366 Email : [email protected] | Room No – W8-3058, Terminal 2, Chhatrapati Shivaji International Airport, Sahar, Andheri West,Mumbai 400099. |
| 15 | Mumbai City Office | Telephone : 022-40401515 Fax : 022-42956586 Email : [email protected] | C/o STIC Travels Pvt Ltd, 502, Meadows, Sahar Plaza Complex, J.B Nagar, Andheri-Kurla road, Andheri (East), Mumbai-400059, India |
| 16 | New Delhi Airport Office | Telephone : 011-49638950 Fax : +9142956586 Email : [email protected] | Room No.10, Passenger Terminal Building, Terminal 3,Indira Gandhi International Airport, New Delhi-110037, India. |
| 17 | New Delhi City Office | Telephone : 011-41528630 Fax : 011-41528642 Email : [email protected] Operating Hours : Monday to Friday (09:00 to 17:30) | C/o STIC Travels Pvt Ltd, No. 312, 3rd Floor,World Trade Centre,Barakhamba Avenue, Connaught Place,New Delhi 110 001, India. |
| 18 | Tiruchirapalli City Office | Telephone : 0431-2460844 Fax : 0431-2414856 Email : [email protected] Operating Hours : Monday to Saturday (09:00 to 17:30) Sunday (09:00 to 13:00) | C/o Translanka Air Travels Pvt Ltd., Hotel Femina Complex,14-C, Williams Road, Tiruchirappalli,Tamil Nadu 620001. |
| 19 | Tiruchirapally - Airport Office | Telephone : 0431-2340020 Fax : 0431-2340020 Email : [email protected] | Tiruchirapally International Airport, New Integrated terminal building, Tiruchirapally 620 007, TamilNadu, India. |
| 20 | Trivandrum Airport Office | Telephone : 0471-2501140 Fax : 0471-2509940 Email : [email protected] Operating Hours : Monday to Sunday (05:30 to 13:00) Local Time | Trivandrum International Airport, Trivandrum – 695 024, Kerala, India. |
| 21 | Trivandrum City Office | Telephone : 0471-2575131 0471-2460639 Fax : 0471-2474934 Email : [email protected] Operating Hours : Monday to Friday (09:30 to 13:00) Saturday (09:30 to 13:00) | C/o Spencer's Travel Services Ltd. Spencer's Building, M.G. Road, Trivandrum 695 001, India. |
| 22 | Varnasi City Office | Telephone : 89990692 | C/o STIC Travels Pvt Ltd. Business Centre, Clerk Hotel, Varnasi, India |
| 23 | Visakhapatnam City Office | Telephone : 0891-2598996 0891-2598997 Fax : 0891-2598998 Email : [email protected] Operating Hours : Monday to Saturday (09:30 to 18:00) | C/o.Nagarjuna Travels Private Limited, 1st Floor, Ardee Buildings, Balaji Nagar, Besides Venkatadri Vantillu, Siripuram - 530003 |
Global Call Centres
For bookings, cancellations, or date changes within 72 hours please contact the Global Call Centre.
| S.No. | Country | Direct Dial number |
|---|---|---|
| 1 | India | 022-71279158 |
| 2 | China | +86 400 120 1979 |
| 3 | France | +339-7518-1999 |
| 4 | Germany | +4969-9073-2333 |
| 5 | Hong Kong | +852-3051-2822 |
| 6 | Japan | +8150-6864-8188 |
| 7 | Kuwait | +965-2220-5030 |
| 8 | Malaysia | +603-7724-3155 |
| 9 | Pakistan | +9221-3879-9836 |
| 10 | Thailand | +66-2018-2444 |
| 11 | Singapore | +65-3158-0580 |
| 12 | UK | +4433-0808-0800 |
Head Office
SriLankan Airlines Ltd., Airline Centre,Bandaranaike International Airport, Katunayake, Sri Lanka. Telephone : +94197335555 Fax : +94197335122 Email : [email protected] Operating Hours : Monday to Friday (08:15 to 16:45)
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Frequently asked questions
What is Srilankan Airlines customer care number?
Srilankan Airlines customer care number is 02271279158. Call this number for all reservation and support queries.What is Srilankan Airlines email id for complaints?
You can email Srilankan Airlines at [email protected] for customer support and complaint related inquiries.What is Srilankan Airlines head office address?
The head office is located at SriLankan Airlines Ltd., Airline Centre, Bandaranaike International Airport, Katunayake, Sri Lanka.How to contact Srilankan Airlines customer care?
Customers can reach Srilankan Airlines customer care by calling 02271279158, emailing [email protected], visiting www.srilankan.com, or through its social media channels on Facebook, Twitter, Instagram, YouTube and LinkedIn.Does Srilankan Airlines have WhatsApp support?
Srilankan Airlines does not currently offer WhatsApp support. You can contact them via phone, email, or social media.How to file a complaint with Srilankan Airlines?
File a complaint by emailing [email protected], calling 02271279158, or using the feedback/contact form available on the airline’s website.
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