Standard Chartered Bank Customer Care No. 1800 258 6465 customer care number is 18002586465. Get Standard Chartered Bank Customer Care No. 1800 258 6465 toll free number, helpline, email id, complaint number & support info.
Toll-free numbers
- 1 800 258 6465
For unauthorised/suspicious transactions
- 1 800 102 4734
Alternate No. For any suspicious transactions
All India numbers
- 0 446 601 2424
For Contact
- 0 443 940 2424
For Query
About
Standard Chartered Bank is a multinational banking and financial services company headquartered in London, operating extensively in India. It offers a wide range of personal, corporate, and investment banking services to millions of customers across the country. For banking queries, account issues, or complaints, customers can reach Standard Chartered Bank customer care using the contact details below.
Email addresses
- [email protected]
For Customer Support
- [email protected]
For Priority Banking Services
- [email protected]
For Online Banking Queries -Temporary Id/Password
- [email protected]
If suspect unauthorised access/disclosed account details
Important links
IVRS Menu
SMS Service No. (9987123123)
| Sr No. | Request | SMS code |
|---|---|---|
| 1 | Balance enquiry | BAL |
| 2 | Mini statement | TXN |
| 3 | Help | HELP |
| 4 | Available credit limit | LIM |
| 5 | Statement request | STR |
| 6 | Payment due date | PDD |
| 7 | Cheque book request | CBR |
Phone Banking Helpline Numbers
Phone banking services will be available between 8.00 a.m. to 8.00 p.m. Emergency services like report of loss card, unauthorised transaction, charge dispute, stop payment will continue to be serviced.
| Sr No. | Location | Contact Details |
|---|---|---|
| Write to : Standard Chartered Bank, Customer Care Unit, 19 Rajaji Salai, Chennai 600 001 Call us : Premium Banking helpline services. Email : [email protected] (7 days a week, 24 hours a day) | ||
| Personal Banking | ||
| 1 | Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune | 6601 4444 / 3940 4444 |
| 2 | Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara. | 6601 444 |
| 3 | Bhopal, Chandigarh, Cochin/Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat. | 3940 444 / 6601 444 |
| 4 | Gurgaon, Noida, Mathura, Dehradun, Saharanpur | 011-66014444 / 011-39404444 |
| 5 | Jalgaon | 022-66014444 / 022-39404444 |
| 6 | Guwahati, Cuttack, Siliguri | 033-66014444 / 033-39404444 |
| 7 | Mysore | 080-66014444 / 080-39404444 |
| 8 | Thiruvananthpuram, Vishakhapatnam | 044-66014444 / 044-39404444 |
| 9 | Proddatur | 040-66014444 / 040-39404444 |
| Premium Banking Helpline | ||
| 10 | Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, New Delhi, Pune | 6601 1500 / 3940 1500 |
| 11 | Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara. | 6601 150 |
| 12 | Bhopal, Chandigarh, Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat. | 3940 150 / 6601 150 |
| 13 | Gurgaon, Noida, Mathura, Dehradun, Saharanpur | 011-66011500 / 011-39401500 |
| 14 | Jalgaon, Thane | 022-66011500 / 022-39401500 |
| 15 | Guwahati, Cuttack, Siliguri | 033-66011500 / 033-39401500 |
| 16 | Mysore | 080-66011500 / 080-39401500 |
| 17 | Thiruvananthpuram, Vishakhapatnam | 044-66011500 / 044-39401500 |
| 18 | Proddatur | 040-66011500 / 040-39401500 |
| Priority Banking Helpline | ||
| 19 | Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, Delhi, Pune | 6601 2424 / 3940 2424 |
| 20 | Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara. | 6601 242 |
| 21 | Bhopal, Chandigarh, Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat. | 3940 242 / 6601 242 |
| 22 | Gurgaon, Noida, Mathura, Dehradun, Saharanpur | 011-66012424 / 011-39402424 |
| 23 | Jalgaon, Thane | 022-66012424 / 022-39402424 |
| 24 | Guwahati, Howrah, Siliguri | 033-66012424 / 033-39402424 |
| 25 | Proddatur | 040-66012424 / 040-39402424 |
| Business Banking Helpline Numbers | ||
| 26 | Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune | 66011616 / 39401616 |
| 27 | Allahabad, Amritsar, Bhubaneshwar, Ernakulam, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara | 66011616 |
| 28 | Bhopal, Chandigarh, Cochin/Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat | 39401616 / 66011616 |
| 29 | Gurgaon, Noida, Dehradun, Saharanpur | 011-66011616 / 011-39401616 |
| 30 | Jalgaon | 022-66011616 / 022-39401616 |
| 31 | Guwahati, Siliguri | 033-66011616 / 033-39401616 |
| 32 | Mysore | 080-66011616 / 080-39401616 |
| 33 | Thiruvananthpuram, Vishakhapatnam | 044-66011616 / 044-39401616 |
| 34 | Proddatur | 040-66011616 / 040-39401616 |
| 35 | Toll Free Number | 180030001616 |
Priority Banking Centres
| Sr No. | State | Contact Details | Address |
|---|---|---|---|
| 1 | New Delhi | 011-41524300 , 011-41524301, 011-41524302, 011-41524303 | Narain Manzil , 23,Barakhamba Road, New Delhi -110001 |
| 2 | New Delhi | 011-41731523 | B-68, 1st Floor , Greater Kailash Part 1, New Delhi -110048 |
| 3 | New Delhi | 011-41501536 | 10, Sansad Marg , New Delhi – 110001 |
| 4 | Chennai | 044-28160404 / 044-28160405 | Sagas Amar Court, Ist Floor ,59, G N Chetty Road, T Nagar Chennai 600017 |
| 5 | Chennai | 044-28219661 / 044-28219662 | No,1 Haddows Road, Chennai 600 006 |
| 6 | Bangalore | 080-25594043 | 26-27 Raheja Towers, 138 MG Road, Bangalore 560001 |
| 7 | Bangalore | 080-67079991 | Vaishnavi Serenity, 112 Kormangla Industrial area, 5th Block, Kormangla, Bangalore |
| 8 | Hyderabad | 040-65545135 | 6-3-1090, Raj Bhavan Road Somajiguda, Hyderabad 500082 |
| 9 | Kolkata | 033-2268888 | 41 Chowringhee Road, Kolkata 700016 |
| 10 | Kolkata | 033-22809054 | 21 A , Shakespeare Sarani, Kolkata 700017 |
| Country Hotline | |||
| 11 | Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune | 6601 2424 / 3940 2424 | - |
| 12 | Allahabad, Amritsar, Bhopal, Bhubaneshwar, Chandigarh, Cochin , Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna , Rajkot, Surat, Vadodara | 3940 242 / 6601 242 | - |
| 13 | Gurgaon, Noida | 011-66012424 / 011-39402424 | - |
SME Banking Service Centres
| Sr No. | State Name | Contact Numbers |
|---|---|---|
| 1 | Allahabad, Amritsar, Bhopal, Bhubaneshwar, Chandigarh, Cochin , Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna, Rajkot, Surat | 39401616 / 66011616 |
| 2 | Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune | 39401616 / 66011616 |
| 3 | Gurgaon, Noida | 011-39401616 / 011-66011616 |
| 4 | Jalgaon, Guwahati, Mysore, Thiruvananthpuram, Vishakhapatnam, Proddatur, Dehradun, Saharanpur, Siliguri | 1800-3000-1616 |
Zonewise Branches Contact Detail
Zonewise Branch Swift Code
| Sr No. | Branch Name | Swift Code |
|---|---|---|
| 1 | North Zone | SCBLINBBXXX |
| 2 | East Zone | SCBLINBBXXX |
| 3 | West Zone | SCBLINBBXXX |
| 4 | South Zone | SCBLINBBXXX |
North Zone
Regional Service Head Email : [email protected]
| Branch Code | Statte | City | Branch Name | Branch Manager Email | IFSC | MICR |
|---|---|---|---|---|---|---|
| 700 | Chandigarh | Chandigarh | Chandigarh | [email protected] | SCBL0036035 | 160036001 |
| 522 | NCT Of Delhi | Delhi | Barakhamba Road | [email protected] | SCBL0036020 | 110036002 |
| 537 | NCT Of Delhi | Delhi | Basant Lok | [email protected] | SCBL0036045 | 110036019 |
| 524 | NCT Of Delhi | Delhi | Chanakyapuri | [email protected] | SCBL0036031 | 110036013 |
| 528 | NCT Of Delhi | Delhi | Defence Colony | [email protected] | SCBL0036032 | 110036008 |
| 520 | NCT Of Delhi | Delhi | Express Building, ITO | [email protected] | SCBL0036086 | 110036020 |
| 521 | NCT Of Delhi | Delhi | Greater Kailash | [email protected] | SCBL0036033 | 110036010 |
| 523 | NCT Of Delhi | Delhi | Greater Kailash 2 | [email protected] | SCBL0036021 | 110036003 |
| 527 | NCT Of Delhi | Delhi | Green Park | [email protected] | SCBL0036026 | 110036015 |
| 526 | NCT Of Delhi | Delhi | Hauz Khas | [email protected] | SCBL0036028 | 110036007 |
| 534 | NCT Of Delhi | Delhi | Dwarka | [email protected] | SCBL0036043 | 110036016 |
| 529 | NCT Of Delhi | Delhi | Patel Nagar | [email protected] | SCBL0036030 | 110036009 |
| 544 | NCT Of Delhi | Delhi | New Friends Colony | [email protected] | SCBL0036034 | 110036014 |
| 532 | NCT Of Delhi | Delhi | Preet Vihar | [email protected] | SCBL0036023 | 110036005 |
| 545 | NCT Of Delhi | Delhi | Punjabi Bagh | [email protected] | SCBL0036029 | 110036012 |
| 533 | NCT Of Delhi | Delhi | Saket | [email protected] | SCBL0036042 | 110036018 |
| 525 | NCT Of Delhi | Delhi | Sansad Marg | [email protected] | SCBL0036027 | 110036011 |
| 531 | Haryana | Gurgaon | DLF Gurgaon | [email protected] | SCBL0036025 | 110036006 |
| 539 | Haryana | Gurgaon | Golf Course Road Ext, Grg | [email protected] | SCBL0036103 | 110036021 |
| 535 | Haryana | Gurgaon | Gurgaon, MGF | [email protected] | SCBL0036041 | 110036017 |
| 543 | Punjab | Amritsar | Amritsar | [email protected] | SCBL0036038 | 143036003 |
| 715 | Punjab | Jalandhar | Jalandhar | [email protected] | SCBL0036040 | 144036001 |
| 703 | Punjab | Ludhiana | Ludhiana | [email protected] | SCBL0036037 | 141036002 |
| 751 | Rajasthan | Jaipur | Jaipur | [email protected] | SCBL0036039 | 302036002 |
| 770 | Rajasthan | Jodhpur | Jodhpur | [email protected] | SCBL0036097 | 342036002 |
| 760 | Rajasthan | Udaipur | Udaipur | [email protected] | SCBL0036096 | 313036002 |
| 825 | Uttar Pradesh | Agra | Agra, Dayal Baugh | [email protected] | SCBL0036100 | 282036002 |
| 554 | Uttar Pradesh | Bareilly | Bareilly, Nakatia | [email protected] | SCBL0036101 | 243036002 |
| 622 | Uttar Pradesh | Kanpur | Kanpur | [email protected] | SCBL0036022 | 208036002 |
| 624 | Uttar Pradesh | Lucknow | Lucknow | [email protected] | SCBL0036036 | 226036002 |
| 551 | Uttar Pradesh | Mathura | Mathura | [email protected] | SCBL0036092 | 281036002 |
| 540 | Uttar Pradesh | Noida | Advant Towers Noida | [email protected] | SCBL0036104 | 110036022 |
| 530 | Uttar Pradesh | Noida | Noida | [email protected] | SCBL0036024 | 110036004 |
| 552 | Uttar Pradesh | Saharanpur | Saharanpur | [email protected] | SCBL0036095 | 247036002 |
| 553 | Uttarakhand | Dehradun | Dehradun | [email protected] | SCBL0036094 | 248036002 |
East Zone
Regional Service Head Email : [email protected]
| Branch Code | Statte | City | Branch Name | Branch Manager Email | IFSC | MICR |
|---|---|---|---|---|---|---|
| 342 | Assam | Guwahati | Guwahati | [email protected] | SCBL0036016 | 781036002 |
| 805 | Bihar | Patna | Patna | [email protected] | SCBL0036017 | 800036002 |
| 345 | Odisha | Bhubaneshwar | Bhubaneshwar | [email protected] | SCBL0036018 | 751036002 |
| 331 | West Bengal | Kolkata | 19 N S Road | [email protected] | SCBL0036008 | 700036012 |
| 332 | West Bengal | Kolkata | Apeejay House | [email protected] | SCBL0036009 | 700036011 |
| 336 | West Bengal | Kolkata | Churchlane | [email protected] | SCBL0036013 | 700036014 |
| 327 | West Bengal | Kolkata | Gariahat | [email protected] | SCBL0036005 | 700036007 |
| 344 | West Bengal | Kolkata | Howrah | [email protected] | SCBL0036054 | 700036019 |
| 338 | West Bengal | Kolkata | Jodhpur park | [email protected] | SCBL0036015 | 700036010 |
| 330 | West Bengal | Kolkata | New Alipore | [email protected] | SCBL0036007 | 700036013 |
| 329 | West Bengal | Kolkata | R G Kar | [email protected] | SCBL0036006 | 700036009 |
| 334 | West Bengal | Kolkata | S P Mukherjee | [email protected] | SCBL0036011 | 700036017 |
| 335 | West Bengal | Kolkata | Salt Lake DD | [email protected] | SCBL0036004 | 700036018 |
| 337 | West Bengal | Kolkata | Shakespeare Sarani | [email protected] | SCBL0036014 | 700036016 |
| 339 | West Bengal | Siliguri | Siliguri | [email protected] | SCBL0036019 | 734036002 |
West Zone
Regional Service Head Email : [email protected]
| Branch Code | Statte | City | Branch Name | Branch Manager Email | IFSC | MICR |
|---|---|---|---|---|---|---|
| 233 | Gujarat | Ahmedabad | Ahmedabad | [email protected] | SCBL0036051 | 380036002 |
| 802 | Gujarat | Vadodara | Vadodara | [email protected] | SCBL0036062 | 390036002 |
| 806 | Gujarat | Rajkot | Rajkot | [email protected] | SCBL0036064 | 360036002 |
| 650 | Gujarat | Surat | Surat | [email protected] | SCBL0036063 | 395036002 |
| 801 | Madhya Pradesh | Bhopal | Bhopal | [email protected] | SCBL0036061 | 462036002 |
| 810 | Madhya Pradesh | Chhindwara | Chhindwara | [email protected] | SCBL0036098 | 480036001 |
| 800 | Madhya Pradesh | Indore | Indore | [email protected] | SCBL0036069 | 452036002 |
| 254 | Maharshtra | Jalgaon | Jalgaon | [email protected] | SCBL0036071 | 425036002 |
| 222 | Maharshtra | Mumbai | 23-25 M G Road | [email protected] | SCBL0036084 | 400036002 |
| 237 | Maharshtra | Mumbai | Kanakia Branch | [email protected] | SCBL0036056 | 400036014 |
| 247 | Maharshtra | Mumbai | Andheri (W) | [email protected] | SCBL0036070 | 400036021 |
| 238 | Maharshtra | Mumbai | Bandra | [email protected] | SCBL0036057 | 400036016 |
| 221 | Maharshtra | Mumbai | Crescenzo Branch | [email protected] | SCBL0036085 | 400036022 |
| 244 | Maharshtra | Mumbai | Borivali | [email protected] | SCBL0036067 | 400036019 |
| 223 | Maharshtra | Mumbai | Center Point | [email protected] | SCBL0036048 | 400036003 |
| 245 | Maharshtra | Mumbai | Chembur | [email protected] | SCBL0036066 | 400036018 |
| 224 | Maharshtra | Mumbai | Chowpatty | [email protected] | SCBL0036047 | 400036004 |
| 236 | Maharshtra | Mumbai | Dadar | [email protected] | SCBL0036055 | 400036012 |
| 239 | Maharshtra | Mumbai | Juhu | [email protected] | SCBL0036058 | 400036017 |
| 241 | Maharshtra | Mumbai | Kemps Corner | [email protected] | SCBL0036059 | 400036011 |
| 243 | Maharshtra | Mumbai | Lokhandwala | [email protected] | SCBL0036053 | 400036009 |
| 228 | Maharshtra | Mumbai | Malad | [email protected] | SCBL0036052 | 400036008 |
| 235 | Maharshtra | Mumbai | Powai | [email protected] | SCBL0036060 | 400036015 |
| 231 | Maharshtra | Mumbai | The Park Parel | [email protected] | SCBL0036001 | 400036010 |
| 804 | Maharshtra | Nagpur | Nagpur | [email protected] | SCBL0036065 | 440036002 |
| 226 | Maharshtra | Navi Mumbai | Vashi | [email protected] | SCBL0036049 | 400036006 |
| 272 | Maharshtra | Pune | Aundh | [email protected] | SCBL0036107 | 411036004 |
| 270 | Maharshtra | Pune | Pune, IT Cerebrum | [email protected] | SCBL0036091 | 411036003 |
| 229 | Maharshtra | Pune | Pune, SB Road | [email protected] | SCBL0036050 | 411036002 |
| 246 | Maharshtra | Thane | Thane | [email protected] | SCBL0036068 | 400036020 |
South Zone
Regional Service Head Email : [email protected]
| Branch Code | Statte | City | Branch Name | Branch Manager Email | IFSC | MICR |
|---|---|---|---|---|---|---|
| 458 | Andhra Pradesh | Proddatur | Proddatur | [email protected] | SCBL0036093 | 516036102 |
| 451 | Karnataka | Bangalore | Indira Nagar Branch | [email protected] | SCBL0036105 | 560036007 |
| 450 | Karnataka | Bangalore | Jayanagar | [email protected] | SCBL0036102 | 560036005 |
| 455 | Karnataka | Bangalore | Koramangala | [email protected] | SCBL0036073 | 560036002 |
| 456 | Karnataka | Bangalore | M G Road | [email protected] | SCBL0036074 | 560036003 |
| 452 | Karnataka | Bangalore | Sadashiv Nagar Branch | [email protected] | SCBL0036106 | 560036006 |
| 457 | Karnataka | Bangalore | Whitefield | [email protected] | SCBL0036089 | 560036004 |
| 433 | Kerala | Cochin | Cochin | [email protected] | SCBL0036082 | 682036003 |
| 434 | Kerala | Cochin | Ernakulam | [email protected] | SCBL0036076 | 682036002 |
| 437 | Kerala | Trivandrum | Trivandrum | [email protected] | SCBL0036099 | 695036002 |
| 428 | Tamil Nadu | Chennai | Sorrento | [email protected] | SCBL0036080 | 600036006 |
| 421 | Tamil Nadu | Chennai | Anna Salai | [email protected] | SCBL0036088 | 600036009 |
| 424 | Tamil Nadu | Chennai | Cathedral Road | [email protected] | SCBL0036072 | 600036004 |
| 426 | Tamil Nadu | Chennai | Haddows Road | [email protected] | SCBL0036079 | 600036007 |
| 427 | Tamil Nadu | Chennai | Rajaji Salai | [email protected] | SCBL0036078 | 600036005 |
| 436 | Tamil Nadu | Chennai | T Nagar | [email protected] | SCBL0036083 | 600036008 |
| 435 | Tamil Nadu | Coimbatore | Coimbatore | [email protected] | SCBL0036077 | 641036002 |
Grievance Redressal
Level 1
Level 2
Level 3
Level 4
In case, stil not satisfied with the response or have not received a response from the Bank within 30 working days, you can file a complaint at Complaint Management System (CMS)
NRI Banking Help Center
Support: 24 hours a day, 7 days a week
| Sr No. | Country | Contact Numbers |
|---|---|---|
| 1 | Bahrain | 80000448 |
| 2 | Canada | 877 218 5618 |
| 3 | Hong Kong | 800 905 108 |
| 4 | Malaysia | 1 800 815 063 |
| 5 | Philippines | 1 800 111 011 21 |
| 6 | Singapore | 800 101 24 07 |
| 7 | UAE | 800 017 7750 |
| 8 | UK | 080 810 191 44 |
| 9 | USA (New York) | 877 302 1657 |
| 10 | Nigeria | 7080601549 |
| 11 | Ghana | 307092186 |
| 12 | Others | +91 80 42896753 (ISD rates apply) |
Overseas NRI Centres
| Sr No. | Country | Address |
|---|---|---|
| 1 | UAE | Nri Standard Chartered Bank , Dubai, G/f, Sheikh Zayed Road, Emmar Business Park – The Greens |
| 2 | Bahrain | SCB Head Office Bld no 180, Road no 383, Block 315, Govt. Road Manama, Bahrain |
| 3 | Kenya | Standard Chartered Bank Kenya Limited Chiromo Priority Centre 48 Westland's Road, Nairobi, Kenya |
| For more contact details |
International Banking Toll Free numbers
| Sr No. | Country Name | Contact Number |
|---|---|---|
| 1 | Bahrain | 80000448 |
| 2 | United Arab Emirtates | 8000177750 |
| 3 | Hongkong | 800905108 |
| 4 | Singapore | 8001012407 |
| 5 | Malaysia | 1800815063 |
| 6 | United Kingdom | 08081019144 |
| 7 | Philippines | 180011101121 |
| 8 | United States of America (New York) | 8773021657 |
| 9 | Canada | 8772185618 |
| 10 | Nigeria | 7080601549 |
| 11 | Ghana | 307092186 |
| 12 | Others | +91 80 42896753 (ISD rates apply) |
Head Office
C-38/39 ‘G’ Block Bandra Kurla Complex Bandra East Mumbai 400051 India. Phone : 022-61157000 Email: [email protected] (Business Banking)
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Frequently asked questions
What is Standard Chartered Bank customer care number?
The Standard Chartered Bank customer care number is 04466012424. Call this number for general queries and assistance.What is Standard Chartered Bank toll free number?
The Standard Chartered Bank toll free number is 18002586465.What is Standard Chartered Bank email id for complaints?
You can email Standard Chartered Bank at [email protected] for complaints and general support.What is Standard Chartered Bank head office address?
Standard Chartered Bank head office is located at C-38/39 ‘G’ Block, Bandra Kurla Complex, Bandra East, Mumbai 400051, India.How to contact Standard Chartered Bank customer care?
You can contact Standard Chartered Bank customer care by calling the toll‑free number 18002586465 or the all‑India number 04466012424, emailing [email protected], visiting https://www.sc.com/in/, or reaching out via their Facebook, Twitter, and LinkedIn pages.Does Standard Chartered Bank have WhatsApp support?
Standard Chartered Bank does not currently offer WhatsApp support. Use phone, email, or the website for assistance.How to file a complaint with Standard Chartered Bank?
To file a complaint with Standard Chartered Bank, email [email protected], call 18002586465 or 04466012424, or use the online complaint form at https://www.sc.com/in/help/complaints.
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