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Standard Chartered Bank Customer Care No. 1800 258 6465

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Standard Chartered Bank Customer Care No. 1800 258 6465 customer care number is 18002586465. Get Standard Chartered Bank Customer Care No. 1800 258 6465 toll free number, helpline, email id, complaint number & support info.

Toll-free numbers

  • 1 800 258 6465

    For unauthorised/suspicious transactions

  • 1 800 102 4734

    Alternate No. For any suspicious transactions

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All India numbers

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About

Standard Chartered Bank is a multinational banking and financial services company headquartered in London, operating extensively in India. It offers a wide range of personal, corporate, and investment banking services to millions of customers across the country. For banking queries, account issues, or complaints, customers can reach Standard Chartered Bank customer care using the contact details below.

Email addresses

IVRS Menu

Note : Calls related to unauthorised/suspicious transaction will be answered here. Press 1 : For Credit card. Press 2 : For Debit card.
Press 1 : For Credit card.
Press 2 : For Debit card.
Press * : For any other information. Press 1 : If you hold existing relationship with STB. Press 2 : For Application related query.
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Press 2 : For Application related query.

SMS Service No. (9987123123)

Sr No. Request SMS code
1 Balance enquiry BAL
2 Mini statement TXN
3 Help HELP
4 Available credit limit LIM
5 Statement request STR
6 Payment due date PDD
7 Cheque book request CBR

Phone Banking Helpline Numbers

Phone banking services will be available between 8.00 a.m. to 8.00 p.m. Emergency services like report of loss card, unauthorised transaction, charge dispute, stop payment will continue to be serviced.

Sr No. Location Contact Details
Write to : Standard Chartered Bank, Customer Care Unit, 19 Rajaji Salai, Chennai 600 001 Call us : Premium Banking helpline services. Email : [email protected] (7 days a week, 24 hours a day)
Personal Banking
1 Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 6601 4444 / 3940 4444
2 Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara. 6601 444
3 Bhopal, Chandigarh, Cochin/Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat. 3940 444 / 6601 444
4 Gurgaon, Noida, Mathura, Dehradun, Saharanpur 011-66014444 / 011-39404444
5 Jalgaon 022-66014444 / 022-39404444
6 Guwahati, Cuttack, Siliguri 033-66014444 / 033-39404444
7 Mysore 080-66014444 / 080-39404444
8 Thiruvananthpuram, Vishakhapatnam 044-66014444 / 044-39404444
9 Proddatur 040-66014444 / 040-39404444
Premium Banking Helpline
10 Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, New Delhi, Pune 6601 1500 / 3940 1500
11 Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara. 6601 150
12 Bhopal, Chandigarh, Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat. 3940 150 / 6601 150
13 Gurgaon, Noida, Mathura, Dehradun, Saharanpur 011-66011500 / 011-39401500
14 Jalgaon, Thane 022-66011500 / 022-39401500
15 Guwahati, Cuttack, Siliguri 033-66011500 / 033-39401500
16 Mysore 080-66011500 / 080-39401500
17 Thiruvananthpuram, Vishakhapatnam 044-66011500 / 044-39401500
18 Proddatur 040-66011500 / 040-39401500
Priority Banking Helpline
19 Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, Delhi, Pune 6601 2424 / 3940 2424
20 Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara. 6601 242
21 Bhopal, Chandigarh, Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat. 3940 242 / 6601 242
22 Gurgaon, Noida, Mathura, Dehradun, Saharanpur 011-66012424 / 011-39402424
23 Jalgaon, Thane 022-66012424 / 022-39402424
24 Guwahati, Howrah, Siliguri 033-66012424 / 033-39402424
25 Proddatur 040-66012424 / 040-39402424
Business Banking Helpline Numbers
26 Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 66011616 / 39401616
27 Allahabad, Amritsar, Bhubaneshwar, Ernakulam, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara 66011616
28 Bhopal, Chandigarh, Cochin/Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat 39401616 / 66011616
29 Gurgaon, Noida, Dehradun, Saharanpur 011-66011616 / 011-39401616
30 Jalgaon 022-66011616 / 022-39401616
31 Guwahati, Siliguri 033-66011616 / 033-39401616
32 Mysore 080-66011616 / 080-39401616
33 Thiruvananthpuram, Vishakhapatnam 044-66011616 / 044-39401616
34 Proddatur 040-66011616 / 040-39401616
35 Toll Free Number 180030001616

Priority Banking Centres

Sr No. State Contact Details Address
1 New Delhi 011-41524300 , 011-41524301, 011-41524302, 011-41524303 Narain Manzil , 23,Barakhamba Road, New Delhi -110001
2 New Delhi 011-41731523 B-68, 1st Floor , Greater Kailash Part 1, New Delhi -110048
3 New Delhi 011-41501536 10, Sansad Marg , New Delhi – 110001
4 Chennai 044-28160404 / 044-28160405 Sagas Amar Court, Ist Floor ,59, G N Chetty Road, T Nagar Chennai 600017
5 Chennai 044-28219661 / 044-28219662 No,1 Haddows Road, Chennai 600 006
6 Bangalore 080-25594043 26-27 Raheja Towers, 138 MG Road, Bangalore 560001
7 Bangalore 080-67079991 Vaishnavi Serenity, 112 Kormangla Industrial area, 5th Block, Kormangla, Bangalore
8 Hyderabad 040-65545135 6-3-1090, Raj Bhavan Road Somajiguda, Hyderabad 500082
9 Kolkata 033-2268888 41 Chowringhee Road, Kolkata 700016
10 Kolkata 033-22809054 21 A , Shakespeare Sarani, Kolkata 700017
Country Hotline
11 Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 6601 2424 / 3940 2424 -
12 Allahabad, Amritsar, Bhopal, Bhubaneshwar, Chandigarh, Cochin , Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna , Rajkot, Surat, Vadodara 3940 242 / 6601 242 -
13 Gurgaon, Noida 011-66012424 / 011-39402424 -

SME Banking Service Centres

Sr No. State Name Contact Numbers
1 Allahabad, Amritsar, Bhopal, Bhubaneshwar, Chandigarh, Cochin , Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna, Rajkot, Surat 39401616 / 66011616
2 Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 39401616 / 66011616
3 Gurgaon, Noida 011-39401616 / 011-66011616
4 Jalgaon, Guwahati, Mysore, Thiruvananthpuram, Vishakhapatnam, Proddatur, Dehradun, Saharanpur, Siliguri 1800-3000-1616

Zonewise Branches Contact Detail

Zonewise Branch Swift Code

Sr No. Branch Name Swift Code
1 North Zone SCBLINBBXXX
2 East Zone SCBLINBBXXX
3 West Zone SCBLINBBXXX
4 South Zone SCBLINBBXXX

North Zone

Regional Service Head Email : [email protected]

Branch Code Statte City Branch Name Branch Manager Email IFSC MICR
700 Chandigarh Chandigarh Chandigarh [email protected] SCBL0036035 160036001
522 NCT Of Delhi Delhi Barakhamba Road [email protected] SCBL0036020 110036002
537 NCT Of Delhi Delhi Basant Lok [email protected] SCBL0036045 110036019
524 NCT Of Delhi Delhi Chanakyapuri [email protected] SCBL0036031 110036013
528 NCT Of Delhi Delhi Defence Colony [email protected] SCBL0036032 110036008
520 NCT Of Delhi Delhi Express Building, ITO [email protected] SCBL0036086 110036020
521 NCT Of Delhi Delhi Greater Kailash [email protected] SCBL0036033 110036010
523 NCT Of Delhi Delhi Greater Kailash 2 [email protected] SCBL0036021 110036003
527 NCT Of Delhi Delhi Green Park [email protected] SCBL0036026 110036015
526 NCT Of Delhi Delhi Hauz Khas [email protected] SCBL0036028 110036007
534 NCT Of Delhi Delhi Dwarka [email protected] SCBL0036043 110036016
529 NCT Of Delhi Delhi Patel Nagar [email protected] SCBL0036030 110036009
544 NCT Of Delhi Delhi New Friends Colony [email protected] SCBL0036034 110036014
532 NCT Of Delhi Delhi Preet Vihar [email protected] SCBL0036023 110036005
545 NCT Of Delhi Delhi Punjabi Bagh [email protected] SCBL0036029 110036012
533 NCT Of Delhi Delhi Saket [email protected] SCBL0036042 110036018
525 NCT Of Delhi Delhi Sansad Marg [email protected] SCBL0036027 110036011
531 Haryana Gurgaon DLF Gurgaon [email protected] SCBL0036025 110036006
539 Haryana Gurgaon Golf Course Road Ext, Grg [email protected] SCBL0036103 110036021
535 Haryana Gurgaon Gurgaon, MGF [email protected] SCBL0036041 110036017
543 Punjab Amritsar Amritsar [email protected] SCBL0036038 143036003
715 Punjab Jalandhar Jalandhar [email protected] SCBL0036040 144036001
703 Punjab Ludhiana Ludhiana [email protected] SCBL0036037 141036002
751 Rajasthan Jaipur Jaipur [email protected] SCBL0036039 302036002
770 Rajasthan Jodhpur Jodhpur [email protected] SCBL0036097 342036002
760 Rajasthan Udaipur Udaipur [email protected] SCBL0036096 313036002
825 Uttar Pradesh Agra Agra, Dayal Baugh [email protected] SCBL0036100 282036002
554 Uttar Pradesh Bareilly Bareilly, Nakatia [email protected] SCBL0036101 243036002
622 Uttar Pradesh Kanpur Kanpur [email protected] SCBL0036022 208036002
624 Uttar Pradesh Lucknow Lucknow [email protected] SCBL0036036 226036002
551 Uttar Pradesh Mathura Mathura [email protected] SCBL0036092 281036002
540 Uttar Pradesh Noida Advant Towers Noida [email protected] SCBL0036104 110036022
530 Uttar Pradesh Noida Noida [email protected] SCBL0036024 110036004
552 Uttar Pradesh Saharanpur Saharanpur [email protected] SCBL0036095 247036002
553 Uttarakhand Dehradun Dehradun [email protected] SCBL0036094 248036002

East Zone

Regional Service Head Email : [email protected]

Branch Code Statte City Branch Name Branch Manager Email IFSC MICR
342 Assam Guwahati Guwahati [email protected] SCBL0036016 781036002
805 Bihar Patna Patna [email protected] SCBL0036017 800036002
345 Odisha Bhubaneshwar Bhubaneshwar [email protected] SCBL0036018 751036002
331 West Bengal Kolkata 19 N S Road [email protected] SCBL0036008 700036012
332 West Bengal Kolkata Apeejay House [email protected] SCBL0036009 700036011
336 West Bengal Kolkata Churchlane [email protected] SCBL0036013 700036014
327 West Bengal Kolkata Gariahat [email protected] SCBL0036005 700036007
344 West Bengal Kolkata Howrah [email protected] SCBL0036054 700036019
338 West Bengal Kolkata Jodhpur park [email protected] SCBL0036015 700036010
330 West Bengal Kolkata New Alipore [email protected] SCBL0036007 700036013
329 West Bengal Kolkata R G Kar [email protected] SCBL0036006 700036009
334 West Bengal Kolkata S P Mukherjee [email protected] SCBL0036011 700036017
335 West Bengal Kolkata Salt Lake DD [email protected] SCBL0036004 700036018
337 West Bengal Kolkata Shakespeare Sarani [email protected] SCBL0036014 700036016
339 West Bengal Siliguri Siliguri [email protected] SCBL0036019 734036002

West Zone

Regional Service Head Email : [email protected]

Branch Code Statte City Branch Name Branch Manager Email IFSC MICR
233 Gujarat Ahmedabad Ahmedabad [email protected] SCBL0036051 380036002
802 Gujarat Vadodara Vadodara [email protected] SCBL0036062 390036002
806 Gujarat Rajkot Rajkot [email protected] SCBL0036064 360036002
650 Gujarat Surat Surat [email protected] SCBL0036063 395036002
801 Madhya Pradesh Bhopal Bhopal [email protected] SCBL0036061 462036002
810 Madhya Pradesh Chhindwara Chhindwara [email protected] SCBL0036098 480036001
800 Madhya Pradesh Indore Indore [email protected] SCBL0036069 452036002
254 Maharshtra Jalgaon Jalgaon [email protected] SCBL0036071 425036002
222 Maharshtra Mumbai 23-25 M G Road [email protected] SCBL0036084 400036002
237 Maharshtra Mumbai Kanakia Branch [email protected] SCBL0036056 400036014
247 Maharshtra Mumbai Andheri (W) [email protected] SCBL0036070 400036021
238 Maharshtra Mumbai Bandra [email protected] SCBL0036057 400036016
221 Maharshtra Mumbai Crescenzo Branch [email protected] SCBL0036085 400036022
244 Maharshtra Mumbai Borivali [email protected] SCBL0036067 400036019
223 Maharshtra Mumbai Center Point [email protected] SCBL0036048 400036003
245 Maharshtra Mumbai Chembur [email protected] SCBL0036066 400036018
224 Maharshtra Mumbai Chowpatty [email protected] SCBL0036047 400036004
236 Maharshtra Mumbai Dadar [email protected] SCBL0036055 400036012
239 Maharshtra Mumbai Juhu [email protected] SCBL0036058 400036017
241 Maharshtra Mumbai Kemps Corner [email protected] SCBL0036059 400036011
243 Maharshtra Mumbai Lokhandwala [email protected] SCBL0036053 400036009
228 Maharshtra Mumbai Malad [email protected] SCBL0036052 400036008
235 Maharshtra Mumbai Powai [email protected] SCBL0036060 400036015
231 Maharshtra Mumbai The Park Parel [email protected] SCBL0036001 400036010
804 Maharshtra Nagpur Nagpur [email protected] SCBL0036065 440036002
226 Maharshtra Navi Mumbai Vashi [email protected] SCBL0036049 400036006
272 Maharshtra Pune Aundh [email protected] SCBL0036107 411036004
270 Maharshtra Pune Pune, IT Cerebrum [email protected] SCBL0036091 411036003
229 Maharshtra Pune Pune, SB Road [email protected] SCBL0036050 411036002
246 Maharshtra Thane Thane [email protected] SCBL0036068 400036020

South Zone

Regional Service Head Email : [email protected]

Branch Code Statte City Branch Name Branch Manager Email IFSC MICR
458 Andhra Pradesh Proddatur Proddatur [email protected] SCBL0036093 516036102
451 Karnataka Bangalore Indira Nagar Branch [email protected] SCBL0036105 560036007
450 Karnataka Bangalore Jayanagar [email protected] SCBL0036102 560036005
455 Karnataka Bangalore Koramangala [email protected] SCBL0036073 560036002
456 Karnataka Bangalore M G Road [email protected] SCBL0036074 560036003
452 Karnataka Bangalore Sadashiv Nagar Branch [email protected] SCBL0036106 560036006
457 Karnataka Bangalore Whitefield [email protected] SCBL0036089 560036004
433 Kerala Cochin Cochin [email protected] SCBL0036082 682036003
434 Kerala Cochin Ernakulam [email protected] SCBL0036076 682036002
437 Kerala Trivandrum Trivandrum [email protected] SCBL0036099 695036002
428 Tamil Nadu Chennai Sorrento [email protected] SCBL0036080 600036006
421 Tamil Nadu Chennai Anna Salai [email protected] SCBL0036088 600036009
424 Tamil Nadu Chennai Cathedral Road [email protected] SCBL0036072 600036004
426 Tamil Nadu Chennai Haddows Road [email protected] SCBL0036079 600036007
427 Tamil Nadu Chennai Rajaji Salai [email protected] SCBL0036078 600036005
436 Tamil Nadu Chennai T Nagar [email protected] SCBL0036083 600036008
435 Tamil Nadu Coimbatore Coimbatore [email protected] SCBL0036077 641036002

Grievance Redressal

Level 1

If you have any query, complaints or feedback, firstly contact Phone banking Centre (Details Given Above)
You can email [email protected] or Write to below mentioned address: Standard Chartered Bank Customer Care Unit 19, Rajaji Salai Chennai 600001.
Standard Chartered Bank Customer Care Unit 19, Rajaji Salai Chennai 600001.
You can call Phone Banking Help lines "May I Help You" desks, available at all branches. you can also approach Service Managers at the designated desks.

Level 2

In case the responses through the above channels are not satisfactory, you can write to [email protected].
It will take 5 working days.

Level 3

Email at: [email protected]

Level 4

If you are not satisfied with the above levels, Contact the Principal Nodal officers. Ms Jigna Chandarana – Principal Nodal Officer, Standard Chartered Bank, 19, Rajaji Salai, Chennai – 600001 Ph: 080-42896718 / 080-28089025 / 080-66696718 Email : [email protected]
Ms Jigna Chandarana – Principal Nodal Officer, Standard Chartered Bank, 19, Rajaji Salai, Chennai – 600001 Ph: 080-42896718 / 080-28089025 / 080-66696718 Email : [email protected]

In case, stil not satisfied with the response or have not received a response from the Bank within 30 working days, you can file a complaint at Complaint Management System (CMS)

NRI Banking Help Center

Support: 24 hours a day, 7 days a week

Sr No. Country Contact Numbers
1 Bahrain 80000448
2 Canada 877 218 5618
3 Hong Kong 800 905 108
4 Malaysia 1 800 815 063
5 Philippines 1 800 111 011 21
6 Singapore 800 101 24 07
7 UAE 800 017 7750
8 UK 080 810 191 44
9 USA (New York) 877 302 1657
10 Nigeria 7080601549
11 Ghana 307092186
12 Others +91 80 42896753 (ISD rates apply)

Overseas NRI Centres

Sr No. Country Address
1 UAE Nri Standard Chartered Bank , Dubai, G/f, Sheikh Zayed Road, Emmar Business Park – The Greens
2 Bahrain SCB Head Office Bld no 180, Road no 383, Block 315, Govt. Road Manama, Bahrain
3 Kenya Standard Chartered Bank Kenya Limited Chiromo Priority Centre 48 Westland's Road, Nairobi, Kenya
For more contact details

International Banking Toll Free numbers

Sr No. Country Name Contact Number
1 Bahrain 80000448
2 United Arab Emirtates 8000177750
3 Hongkong 800905108
4 Singapore 8001012407
5 Malaysia 1800815063
6 United Kingdom 08081019144
7 Philippines 180011101121
8 United States of America (New York) 8773021657
9 Canada 8772185618
10 Nigeria 7080601549
11 Ghana 307092186
12 Others +91 80 42896753 (ISD rates apply)

Head Office

C-38/39 ‘G’ Block Bandra Kurla Complex Bandra East Mumbai 400051 India. Phone : 022-61157000 Email: [email protected] (Business Banking)

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Frequently asked questions

  • What is Standard Chartered Bank customer care number?

    The Standard Chartered Bank customer care number is 04466012424. Call this number for general queries and assistance.
  • What is Standard Chartered Bank toll free number?

    The Standard Chartered Bank toll free number is 18002586465.
  • What is Standard Chartered Bank email id for complaints?

    You can email Standard Chartered Bank at [email protected] for complaints and general support.
  • What is Standard Chartered Bank head office address?

    Standard Chartered Bank head office is located at C-38/39 ‘G’ Block, Bandra Kurla Complex, Bandra East, Mumbai 400051, India.
  • How to contact Standard Chartered Bank customer care?

    You can contact Standard Chartered Bank customer care by calling the toll‑free number 18002586465 or the all‑India number 04466012424, emailing [email protected], visiting https://www.sc.com/in/, or reaching out via their Facebook, Twitter, and LinkedIn pages.
  • Does Standard Chartered Bank have WhatsApp support?

    Standard Chartered Bank does not currently offer WhatsApp support. Use phone, email, or the website for assistance.
  • How to file a complaint with Standard Chartered Bank?

    To file a complaint with Standard Chartered Bank, email [email protected], call 18002586465 or 04466012424, or use the online complaint form at https://www.sc.com/in/help/complaints.

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