Star Health Customer Care Numbers 1800 425 2255 customer care number is 18004252255. Get toll free, helpline, email, complaint & support info.
Toll-free numbers
- 1 800 425 2255
Customer Support
- 1 800 102 4477
Alternate Customer Support
All India numbers
- 0 446 900 6900
General Queries/Claim Intimation
- 0 442 853 2060
Customer Support
- 0 442 853 2030
General Enquiry
- 0 442 831 9100
Another support number
- 0 444 002 0888
For Senior Citizens claims
- 0 442 824 3923
Grievances
- 959 765 2225
WhatsApp Support
- 767 690 5905
Tele Health Consultation
About
Star Health is a leading health insurance provider in India, headquartered in Chennai. It offers a range of health insurance plans serving millions of policyholders across the country. For health insurance queries, customers can reach Star Health customer care using the contact details below.
Email addresses
- [email protected]
Customer Support
Important links
IVRS Menu: 1800 425 2255 / 1800 102 4477
Select your preferred language,
Press 1- If you are an existing customer
Press 2- If you are a corporate customer
Press 3- To buy a new policy
Press 4- If you are an agent or sales manger or business partner
Press 5- If you are a part of hospital insurance desk or medical instituttion
Helpline Numbers
| SNo. | Services | Contact No.'s |
|---|---|---|
| 1 | Claims | Whatsapp - 9597652225 Customer care - 044-69006900/ 1800 425 2255 Sr. Citizen Claims - 044-40020888 Corporate Claims - 044-43664666 |
| 2 | Enquiry | Buy new policy - 044-69006900 Agent Care - 044-40742600/ 044-69042500 |
| 3 | Grievance | Grievance Care - 044-43664600 Sr. Citizen Grievance - 044-69007500 |
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Star Health and Allied Insurance Co Ltd No 1, New Tank Street, Valluvarkottam High Road, Nungambakkam, Chennai -600034
For Claim Related Queries
Claims Process
Claims Intimation
Claims Status
Supporting documents
Grievance Officer (Coordinator) of your Zonal Officers/Area Officers (ZO/AO)
| SNo. | Zone | Contact Person | Contact Details |
|---|---|---|---|
| SNo. | Claim Related Grievance | ||
| 1 | Ahmedabad | Mr.Bhavya Shah | 079-49115107 [email protected] |
| 2 | Bangalore | Ms.Usha | 080-40874021 [email protected] |
| 3 | Indore | Dr.Aakriti | 0731-4760615 [email protected] |
| 4 | Bhubaneswar | Mr.Amarendra Nanda | 0674-2531430 [email protected] |
| 5 | Chandigarh | Ms. Sonia Sabarwal | 0161-4635186 [email protected] |
| 6 | Chennai AO I | Mr.Nagasubramanian | 044-46881246 [email protected] |
| 7 | Chennai AO II | Mr.Nagasubramanian | 044-46881246 [email protected] |
| 8 | Pondicherry | Mr.Nagasubramanian | 044-46881246 [email protected] |
| 9 | Coimbatore | Mr.Maheshwara rasu | 9003821287 [email protected] |
| 10 | Delhi AO I | Dr.Atul Kumar | 011-23464624 [email protected] |
| 11 | Delhi AO II | Dr.Atul Kumar | 011-23464624 [email protected] |
| 12 | Dehradun | Grievances | 044-43664600 [email protected] |
| 13 | Hyderabad | Ms.Swetha | 044-43664600 [email protected] |
| 14 | Jaipur | Dr.Himanshu Pareek | 9829939544 [email protected] |
| 15 | Kerala | Mr. Rajesh.SS | 9526244851 [email protected] |
| 16 | Kolkata | Mr.Rabindranath Das | 9804610654 [email protected] |
| 17 | Lucknow | Mr.Rohan Kumar | 7042919365 [email protected] |
| 18 | Ludhiana | Mr.Karan Gupta | 7889217599 [email protected] |
| 19 | Madurai | Mr.Palanivel | 0452-4231537 [email protected] |
| 20 | Mumbai | Dr.Harish Habibkar | 022-45203523 [email protected] |
| 21 | Pune | Ms.Priya Raut | 020-67638113 [email protected] |
| 22 | Trichy | Mr.Durai Murugan | 0431-47423521 [email protected] |
Corporate Office
| SNo. | Locations | Working Hours | Telephone No's |
|---|---|---|---|
| UNIT 1 | |||
| 1 | Ahmedabad | 24 Hrs | 044-28886401 / 044-28886405 |
| 2 | Bhopal / Indore | 24 Hrs | 044-28886401 / 044-28886405 |
| 3 | Chandigarh | 24 Hrs | 044-28886401 / 044-28886405 |
| 4 | Delhi | 24 Hrs | 044-28886401 / 044-28886405 |
| 5 | Lucknow | 24 Hrs | 044-28886401 / 044-28886405 |
| 6 | Pune | 24 Hrs | 044-28886401 / 044-28886405 |
| 7 | Rajasthan | 24 Hrs | 044-28886401 / 044-28886405 |
| UNIT 2 | |||
| 8 | Bangalore | 24 Hrs | 044-28886561 / 044-28886562 |
| 9 | Chennai | 24 Hrs | 044-28886561 / 044-28886562 |
| 10 | Hyderabad | 24 Hrs | 044-28886561 / 044-28886562 |
| 11 | Kolkata | 24 Hrs | 044-28886561 / 044-28886562 |
| 12 | Mumbai | 24 Hrs | 044-28886561 / 044-28886562 |
| 13 | Tamil Nadu | 24 Hrs | 044-28886561 / 044-28886562 |
| 14 | Corporate office - Group Mediclaim | 9 am to 9 pm | 044-28886557 / 044-28886560 |
Zonal Claims Office
| SNo. | Zonal Name | Working Hours | Telephone No's |
|---|---|---|---|
| 1 | Ahmedabad | 10 am to 6 pm | 079-49115100/ 079-49115107/ 079-49115108/ 079-49115141 |
| 2 | Bangalore | 10 am to 6 pm | 080-40874018/ 080-40874019 |
| 3 | Bhopal | 10 am to 6 pm | 0755-4213302 / 0755-4213307 |
| 4 | Chandigarh | 10 am to 6 pm | 0172-4734134/ 0172-4734137 |
| 5 | Delhi | 10 am to 8 pm | 011-23464638/ 011-23464636/ 011-23464646 |
| 6 | Hyderabad | 10 am to 6 pm | 040-44344801/040-44344802 |
| 7 | Indore | 10 am to 6 pm | 0731-4760622/ 0731-4760626 |
| 8 | Kolkata | 10 am to 8 pm | 033-22641063/ 033-22641064/ 033-22641073 / 033-64998017/ 033-64998018/ 033-64998019 |
| 9 | Lucknow | 10 am to 6 pm | 0522-4935808, 0522-4935807 |
| 10 | Mumbai | 10 am to 8 pm | 022-45203522/022-45203533/ 022-45203544 / 022-45203531/022-45203508 |
| 11 | Pune | 10 am to 8 pm | 020-67638123/020-67638124 / 020-67638127/ 020-67638128 |
| 12 | Rajasthan | 10 am to 6 pm | 0141-4070507 |
| 13 | Kerala Claims Office - Trivandrum | 10 am to 8 pm | 0471-4174211/0471-4174239 |
Forms Center
Policy Cancellation Process
Please note that the policy is subject to the condition of "free look period". As per this clause, a free look period of 15 days from the date of receipt of the policy is available to customers to review the terms and conditions of the policy. In case customer is not satisfied with the terms and conditions, customer may seek cancellation of the policy and in such an event, Company refund of premium paid after adjusting the cost of pre-acceptance medical screening, if any, stamp duty charges, and proportionate risk premium for the period on cover, provided no claim has been made until such cancellation.
Registered Office
Star Health and Allied Insurance Co Ltd No 1, New Tank Street, Valluvarkottam High Road, Nungambakkam, Chennai -600034
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Frequently asked questions
What is Star Health customer care number?
Star Health customer care number is 04469006900. You can call this number for general queries, claim intimation, and support.What is Star Health toll free number?
Star Health toll free number is 18004252255. This toll‑free line handles customer support and inquiries across India.What is Star Health email id for complaints?
You can email Star Health at [email protected] for complaints and other customer support matters.What is Star Health head office address?
Star Health head office is located at Star Health and Allied Insurance Co Ltd No 1, New Tank Street, Valluvarkottam High Road, Nungambakkam, Chennai‑600034.How to contact Star Health customer care?
You can contact Star Health customer care via the toll‑free number 18004252255, the 044‑69006900 helpline, email [email protected], their website www.starhealth.in, or through social media channels like Facebook, Twitter, YouTube, LinkedIn and Instagram.Does Star Health have WhatsApp support?
Yes, Star Health offers WhatsApp support on the number 9597652225 for quick assistance.How to file a complaint with Star Health?
To file a complaint, you can email [email protected], call the toll‑free number 18004252255, or use the online complaint form available at https://www.starhealth.in/contact-us.
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