Sunwing Airlines Customer Care No.
Organisation: Sunwing Airlines
Website:
Working Hours
Reservation- 1-877-786-9464 For hearing impaired- 1-800-855-0511 (Voice to TTY) OR 711 (TTY to Voice).
| Sr No. | Service Name | Time |
|---|---|---|
| 1 | Sales Centre (English) | Mon – Fri: 8 a.m. – 12 a.m. EST Sat – Sun: 9 a.m. – 6 p.m. EST |
| 2 | Sales Centre (French) | Mon – Fri: 9 a.m. – 9 p.m. EST Sat – Sun: 9 a.m. – 6 p.m. EST |
| 3 | Group Vacations (English) | Mon – Fri: 9 a.m. – 7 p.m. EST |
| 4 | Group Vacations (French) | Mon – Fri: 9 a.m. – 5 p.m. EST |
Important Contacts
| Sr No. | Service | Number |
|---|---|---|
| 1 | General Query | 1-877-786-9464 |
| 2 | Recorded flight departure/ arrival information | 1-877-978-6946 |
| 3 | Relay Services | 1-800-855-0511(Voice to TTY) 711 (TTY to Voice) |
| 4 | Central Baggage | 1-844-853-3751 416-679-3750 |
| 5 | Special Assistance | 1-877-687-7794 (TTY to Voice) |
| 6 | Call from within the United States | 1-800-778-4838 (voice) 1-800-455-9880(TTY) |
| 7 | Call from outside the United States – Aviation Consumer Protection Division | 202-366-2220 202-366-0511 (voice) or 202-366-0511 (TTY) |
Lost, Delayed Or Damaged Baggage
You can claim for your delayed baggage within 21 days from the date you receive your bag.
You can claim for your missing baggage within 30 days from the date on which your bag should have been delivered.
You can contact for Damaged Baggage at 1-844-853-3751 OR 416-679-3750 within 7 days.
Offices Contacts
| Sr No. | Location | Toll-Free | Phone | Address |
|---|---|---|---|---|
| 1 | Toronto | 1-877-877-1755 | 416-620-4955 | 27 Fasken Drive, Toronto, ON, M9W 1K6, Canada |
| 2 | Montreal | 1-866-722-8066 | 514-871-1319 | 100-3105 Place Louis-R.-Renaud, Laval, QC, H7V 0A3, Canada |