Contact Sunwing Airlines customer care. Get Sunwing Airlines email id, helpline, complaint details, address & support info.
About
Sunwing Airlines is a Canadian low‑cost carrier headquartered in Toronto, offering scheduled and charter flights to vacation destinations across North America, the Caribbean, and Central America. It operates a fleet serving millions of passengers annually with a focus on leisure travel. For travel‑related queries, customers can reach Sunwing Airlines customer care using the contact details below.
Email addresses
- [email protected]
Special Assistance
- [email protected]
Group Vacation
Important links
Working Hours
Reservation- 1-877-786-9464 For hearing impaired- 1-800-855-0511 (Voice to TTY) OR 711 (TTY to Voice).
| Sr No. | Service Name | Time |
|---|---|---|
| 1 | Sales Centre (English) | Mon – Fri: 8 a.m. – 12 a.m. EST Sat – Sun: 9 a.m. – 6 p.m. EST |
| 2 | Sales Centre (French) | Mon – Fri: 9 a.m. – 9 p.m. EST Sat – Sun: 9 a.m. – 6 p.m. EST |
| 3 | Group Vacations (English) | Mon – Fri: 9 a.m. – 7 p.m. EST |
| 4 | Group Vacations (French) | Mon – Fri: 9 a.m. – 5 p.m. EST |
Important Contacts
| Sr No. | Service | Number |
|---|---|---|
| 1 | General Query | 1-877-786-9464 |
| 2 | Recorded flight departure/ arrival information | 1-877-978-6946 |
| 3 | Relay Services | 1-800-855-0511(Voice to TTY) 711 (TTY to Voice) |
| 4 | Central Baggage | 1-844-853-3751 416-679-3750 |
| 5 | Special Assistance | 1-877-687-7794 (TTY to Voice) |
| 6 | Call from within the United States | 1-800-778-4838 (voice) 1-800-455-9880(TTY) |
| 7 | Call from outside the United States – Aviation Consumer Protection Division | 202-366-2220 202-366-0511 (voice) or 202-366-0511 (TTY) |
Lost, Delayed Or Damaged Baggage
You can claim for your delayed baggage within 21 days from the date you receive your bag.
You can claim for your missing baggage within 30 days from the date on which your bag should have been delivered.
You can contact for Damaged Baggage at 1-844-853-3751 OR 416-679-3750 within 7 days.
Offices Contacts
| Sr No. | Location | Toll-Free | Phone | Address |
|---|---|---|---|---|
| 1 | Toronto | 1-877-877-1755 | 416-620-4955 | 27 Fasken Drive, Toronto, ON, M9W 1K6, Canada |
| 2 | Montreal | 1-866-722-8066 | 514-871-1319 | 100-3105 Place Louis-R.-Renaud, Laval, QC, H7V 0A3, Canada |
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Frequently asked questions
What is Sunwing Airlines email id for complaints?
You can email Sunwing Airlines at [email protected] for special assistance or [email protected] for group vacation inquiries.How to contact Sunwing Airlines customer care?
You can reach Sunwing Airlines customer care by calling 1‑877‑786‑9464 (general queries) or 1‑800‑855‑0511 (TTY), emailing [email protected] or [email protected], visiting their website https://www.sunwingcares.ca, or connecting via Facebook, Twitter, Instagram, YouTube, and Pinterest.Does Sunwing Airlines have WhatsApp support?
Sunwing Airlines does not currently offer WhatsApp support. You can contact them via phone, email, or their social media channels.How to file a complaint with Sunwing Airlines?
To file a complaint with Sunwing Airlines, email [email protected], call 1‑877‑786‑9464, or use the online claim form at https://www.sunwing.ca/en/sunwing-airlines/delay-claim.What are Sunwing Airlines office locations?
Sunwing Airlines has offices in Toronto (27 Fasken Drive, Toronto, ON, M9W 1K6, Canada) and Montreal (100‑3105 Place Louis‑R‑Renaud, Laval, QC, H7V 0A3, Canada).
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