SV CreditLine (SVCL) Customer Care No. 1800 120 9040

Toll free Numbers:

18001209040(Contact Support)

Website:

https://www.svcl.in/

Address

SV CreditLine (SVCL) Limited, 5th Floor, Tower B, SAS Tower Medicity, Sector-38, Gurugram Haryana, India - 122001.

Emails:

Important Links:

Grievances Redressal Procedure

Level 1

If you have any query/complaint, then you can contact to the respective Branch Manager.

Level 2

If your query/complaint is not resolved within 15 days, then you can contact to the Grievance Officer. Name: Mr. Akshay Pandey Tollfree No.: 18001209040 Email: [email protected] Address: 5th Floor, Tower B, SAS Towers Medicity, Sector - 38, Gurugram Haryana, India - 122001.

Level 3

If your query/complaint is not resolved within 30 days, then you can to the Chief Business Officer. Name: Mr. Anand Tripathi Email: [email protected] Address: 5th Floor, Tower B, SAS Tower, Medanta Sector-38, Gurugram, Haryana - 122001

Level 4

If you are not satisfied in above levels then you can contact to the Microfinance Institutions Network at Tollfree No.: 18001021080.

Level 5

If your query/complaint is not resolved within 30 days, the you can contact to the Reserve Bank of India. Contact No.: 011-23318759 Email: [email protected] Address: Delhi Regional Office Parliament Street, New Delhi-110001