CustomerCareLink
Tamilnad Mercantile Bank Customer Care No. 1800 425 0426

Tamilnad Mercantile Bank Customer Care No. 1800 425 0426

Organisation: Tamilnad Mercantile Bank Ltd.

Toll free Numbers:
18004250426(For Contact Support,Mon-Sat,8am-10pm)
All India Numbers:
9842461461(For Customer Care/SMS Help)
04426223109(To Report ATM Card Lost)
04426223106(Another No. For ATM Card Lost)
9282112225(For Whatsapp Banking)
9211937373(Balance- Missed Call)
8467974343(To Block ATM Card-Missed Call)
9211947474(Last 3 Transaction -Missed Call)
Website:
https://tmb.in/
Emails:
(Customer Care)
(Customer Care)
(Mobile Banking)
(Online Bill Payment)
Socials:
Important Links:
IVRS Menu: 1800 425 0426
Choose Your Prefered language.
Press 1 - If you are an NRI customer.
Press 2 - For others. Press 1- For account related services. Press 2- For internet banking related services. Press 3- For ATM card related services Press 4- For Mobile banking related services. Press 5- For UPI related services Press 6- For Credit Card related services. Press 7- To know about banking product
Press 1- For account related services.
Press 2- For internet banking related services.
Press 3- For ATM card related services
Press 4- For Mobile banking related services.
Press 5- For UPI related services
Press 6- For Credit Card related services.
Press 7- To know about banking product
Install Apps
Contact Support
Sr No.DepartmentContact NumberEmail Address
1TMB-DPS Cell044-28130552, 044-28131574[email protected]
2TMB-Internet Banking0461-2383325, 0461-2383326, 0461-2383327[email protected]
3TMB-CreditCard Related Queries0461-2383346[email protected]
4TMB-Mobile Banking0461-2383325, 0461-2383326, 0461-2383327[email protected]
5Fraud Related Queries0461-2383313, 0461-2383314[email protected]
6RTGS and Neft Customer Facilitation-
7NRI Help Desk[email protected]

Regional Offices
SNo.District/StateNameContact Info (Phone)Contact Info (Fax)AddressPin/Zip Code
1GujaratAhmedabad Regional Office9099935390 (Regional Manager)079-26445711#2-B, Wall Street, First Floor, Opp. Orient Club, Besides Jungle Book Restaurant380 006
2KarnatakaBengaluru (Bangalore) Regional Office080-22873435080-22873425#19-F, 1st Floor, Abhinay Theatre Complex, B.V.K Iyengar Road560 009
3ChennaiChennai Regional Office044-26210032044-2621013345, Pulla Avenue, East Block600 030
4ChennaiChennai Service044-25360193/044-25360194/044-25360195#1/4-6, Francis Joseph Street, Shreyas Towers, Second Floor600 001
5CoimbatoreCoimbatore Regional OfficeRegional Manager: 0422-25424860422-2542488#540, D.B.Road, First Floor641 002
6ChennaiCurrency Chest - ChennaiChief Manager:044-26411131044-26203967Plot No. 4923, AC-16, 2nd Avenue600 040
7CoimbatoreCurrency Chest - Coimbatore9578730888 (Manager)11, Church Road641 023
8MaduraiCurrency Chest - MaduraiBoard Extn:0452-2338304/0452-2338384222 / 2, South Veli Street625 001
9ThoothukudiCurrency Chest - Pudukottai9524085210#4/67, North Street628 103
10Andhra PradeshHyderabad Regional OfficeRegional Manager:040-27816880040-27895657#102, 103 & 124, Chenoy Trade Centre, First Floor, Park Lane, S.D. Road500 003
11ChennaiInformation Technology Department ChennaiBoard:044-26202384/044-26202416/044-26223084/044-26223115/044-26223116Plot No. 4923, AC-16, 2nd Avenue, Second Floor600 040
12ThoothukudiInspection Department ThoothukudiChief Manager:0461-23370520461-2337053#167, Victoria Street, II Floor, Opp. Lane to Head Post Office628 001
13ChennaiInternational Banking DivisionBack Office:044-28131023/044-28131028269/2-4, Avvaishanmugham Road600 004
14MaduraiMadurai Regional OfficeRegional Manager:0452-25323920452-253239230, Besant Road625 002
15ThaneMumbai Regional OfficeRegional Manager:022-27669236022-27899209Unit No. 4, Banking Plaza, APMC Market, Sector 19400 705
16SalemSalem Regional Office9842124418#105, Ramakrishna Road, First Floor, Near Anna Bus Depot636 007
17KanyakumariStaff Training CollegePrincipal:04652-22771304652-227713229-A, Charles Miller Street, Second Floor, College Road629 001
18KeralaThiruvananthapuram Regional Office9447234402First Floor, Kuraisha Plaza, T.C. 54 / 2(4), (5), (6), (7), Pappanamcode695 018
19ThoothukudiThoothukudi Regional OfficeRegional Manager:0461-23260480461-232604814F & G, Mani Nagar, Palayamkottai Road628 003
20TamilnaduTiruchirapalli Regional Office90952990990431-2591582PL.A, Kanagu Towers, 11th Cross, Second Floor620 018

Grievance Redressal
Level 1
If you have any complaint or query, you can call at 9842461461.
For others Queries or complaints you can contact to General Manager (PD & RM Department) at [email protected]
Level 2
If you are not satisfied with the result of above level , you can contact to Nodal officers which are given below
Sr No.NameDesignation /Contact IDContact/Email
1Shri.P.R.AshokkumarDeputy General Manager, Operations and Service (Tamilnadu State)[email protected]
2Shri. M.RajappanRegional Manager, Hyderabad Region[email protected]
3Shri. R. Saravana PerumalRegional Manager, Mumbai Region[email protected]
4Shri. V.VasanthanRegional Manager, Bangaluru Region[email protected]
5Shri.J .Lakshmi PrakashRegional Manager, Thiruvananthapuram Region[email protected]
6Shri. J. Rajesh J.DavidRegional Manager, Ahmedabad Region[email protected]
7Shri P. Suriaraj0461-2321929, 0461-2321932, 0461-2323867, 0461-2325831/ [email protected]

Level 3
NRI Desk Offices
Sr No.AreaContact No.EmailAddress
1Ernakulam+91-484-2364791 9846233363[email protected]64/3334-A, Chittoor Road, Kacherippady, Ernakulam -682018, Kerala State.
2Mumbai+91-22-27839208[email protected]Unit No.4, 1st Floor, Banking Plaza, Sector 19, APMC Market, Vashi, Navi Mumbai-400705. Thane District Maharashtra State
3NRI Cell+91-44-28133714 9524215678[email protected]3rd Floor, No.269/2-4, Avvai Shanmugam Road, Royapettah, Chennai-600014

International Banking Division
Address- 990, International Banking Division, 269/2-4, Avvaishanmugham Road, Chennai 600 004 (Same For All)
Sr No.NameContact
1Back Office044-28131023/044-28131028
2Dealing Room044-28131082/044- 28131083
3Deputy General Manager044-28131056
4Swift044-28131017/044-28131032

Authorized Dealers in Foreign Exchange
57, V.E. Road, Tuticorin, Tamilnadu, India. Zip : 628 002. Phone : 0461-2321382 / 0461-2321929 / 0461-2321932. Email : [email protected]
Head Office
57, Victoria Extension Road, Shanmugapuram, Thoothukudi, Tamil Nadu 628003 Email: [email protected] Phone: 0461-2321382 0461-2321929 0461-2321932