Tikona Customer Care No. 1860 3000 3434
Organisation: Tikona
Toll free Numbers:
18002669152(For new connection)
All India Numbers:
186030003434(Customer Support)
Website:
SMS Service
You need to send a SMS to 5676708 from your registered mobile number in the format mentioned below.
| SNo. | Particulars | SMS Format |
|---|---|---|
| 1 | Change of registered mobile number | RSTMOBILE<space><User ID><space><New Mobile Number> |
| 2 | Change of registered E-mail id | RSTEMAIL<space><User ID><space><New E-mail ID> |
| 3 | To know outstanding bill | BILLINFO<space><User ID> |
| 4 | To subscribe for Tikona alerts | START TIKONA at 9004775558 |
| 5 | To unsubscribe for Tikona alerts | STOP TIKONA at 9004775558 |
Technical Hotline
3945 3434
Prefix your local STD code as per your city while calling. (Example: 022-39453434 for Mumbai) Local call charges applicable.
Tikona Infinet Private Limited 3A, 3rd Floor, 'Corpora', LBS Marg, Bhandup(West), Mumbai - 400 078.
Complaint Resolution Process
If you have your query and complaints first contact customer care at 1860 3000 3434 or email at [email protected], they provide you the request/complaint number for further step if your query is not resolved. The time limit is 30 days for resolution.
Please note, you have to place an appeal with the Appellate Authority after the expiry of the 30 days but before 90 days for resolution from following address: Appellate AuthorityMr. Vinay Kakkar Manager - Contact Centre Operations 2nd Floor, 'Corpora', L.B.S. Marg, Bhandup (W), Mumbai - 400 078. E-Mail - [email protected] Fax No. - 022-41830111
Appellate AuthorityMr. Vinay Kakkar Manager - Contact Centre Operations 2nd Floor, 'Corpora', L.B.S. Marg, Bhandup (W), Mumbai - 400 078. E-Mail - [email protected] Fax No. - 022-41830111
Appellate Authority will complete your appeal within 30 days from the date of filing the appeal.
Registered Office
Tikona Infinet Private Limited 3A, 3rd Floor, 'Corpora', LBS Marg, Bhandup(West), Mumbai - 400 078.