Tikona Customer Care No. 1860 3000 3434 customer care number is 18002669152. Get Tikona toll free number, helpline, email id, complaint number & support info.
Toll-free numbers
- 1 800 266 9152
For new connection
All India numbers
- 18 603 000 3434
Customer Support
About
Tikona Infinet Private Limited is a broadband internet service provider based in Mumbai, India. It offers high‑speed broadband connections, Wi‑Fi solutions, and value‑added services to residential and small‑business customers across the country. For broadband queries, billing issues, or technical assistance, customers can reach Tikona customer care using the contact details below.
Email addresses
- [email protected]
Customer care
Important links
SMS Service
You need to send a SMS to 5676708 from your registered mobile number in the format mentioned below.
| SNo. | Particulars | SMS Format |
|---|---|---|
| 1 | Change of registered mobile number | RSTMOBILE<space><User ID><space><New Mobile Number> |
| 2 | Change of registered E-mail id | RSTEMAIL<space><User ID><space><New E-mail ID> |
| 3 | To know outstanding bill | BILLINFO<space><User ID> |
| 4 | To subscribe for Tikona alerts | START TIKONA at 9004775558 |
| 5 | To unsubscribe for Tikona alerts | STOP TIKONA at 9004775558 |
Technical Hotline
3945 3434
Prefix your local STD code as per your city while calling. (Example: 022-39453434 for Mumbai) Local call charges applicable.
Tikona Infinet Private Limited 3A, 3rd Floor, 'Corpora', LBS Marg, Bhandup(West), Mumbai - 400 078.
Complaint Resolution Process
If you have your query and complaints first contact customer care at 1860 3000 3434 or email at [email protected], they provide you the request/complaint number for further step if your query is not resolved. The time limit is 30 days for resolution.
Please note, you have to place an appeal with the Appellate Authority after the expiry of the 30 days but before 90 days for resolution from following address: Appellate AuthorityMr. Vinay Kakkar Manager - Contact Centre Operations 2nd Floor, 'Corpora', L.B.S. Marg, Bhandup (W), Mumbai - 400 078. E-Mail - [email protected] Fax No. - 022-41830111
Appellate AuthorityMr. Vinay Kakkar Manager - Contact Centre Operations 2nd Floor, 'Corpora', L.B.S. Marg, Bhandup (W), Mumbai - 400 078. E-Mail - [email protected] Fax No. - 022-41830111
Appellate Authority will complete your appeal within 30 days from the date of filing the appeal.
Registered Office
Tikona Infinet Private Limited 3A, 3rd Floor, 'Corpora', LBS Marg, Bhandup(West), Mumbai - 400 078.
Frequently asked questions
What is Tikona customer care number?
Tikona customer care number is 186030003434. You can call this number for all broadband, billing, and technical support inquiries.What is Tikona toll free number?
Tikona toll free number is 18002669152. This number is available for new connection requests and general assistance.What is Tikona email id for complaints?
You can email Tikona at [email protected] for complaints and support queries.What is Tikona head office address?
Tikona Infinet Private Limited, 3A, 3rd Floor, 'Corpora', LBS Marg, Bhandup (West), Mumbai – 400078.How to contact Tikona customer care?
You can contact Tikona customer care by calling 186030003434 or the toll‑free 18002669152, emailing [email protected], visiting their website http://www.tikona.in, or using the support links provided in the important links section.Does Tikona have WhatsApp support?
Tikona does not currently offer WhatsApp support. Customers should use phone, email, or the website for assistance.How to file a complaint with Tikona?
To file a complaint with Tikona, email [email protected] or call 186030003434. If the issue is not resolved within 30 days, you can appeal to the Appellate Authority at the address provided in their complaint resolution process.
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