TransUnion Cibil Customer Care No. 022-6140 4300

Press 1 : To receive an SMS with link to chat. Press 1 : To receive chatbot link through SMS on the number you are calling from. Press 2 : To receive chatbot link through SMS on your alternate number. Press * : To listen to this information again.

Press 1 : To receive chatbot link through SMS on the number you are calling from.

Press 2 : To receive chatbot link through SMS on your alternate number.

Press * : To listen to this information again.

Press 2 : To continue For consumer civil report, score & queries. For consumer civil rank, commercial report, & query.

For consumer civil report, score & queries.

For consumer civil rank, commercial report, & query.

Customer will receive a response in 15 days for Level 1 escalation.

Customer will need a valid Service Request Number and Level 1 Online Grievance ID to escalate at the next level.

Customer will receive a response in 10 days.

If the customer has already raised concern at Level 1, customer need to wait for 15 days before escalating to Level 2.

Customer will need a valid Service Request Number and Online Grievance ID of Level 2 Escalation to submit the escalation to Level 3.

Customer will receive a response in 8 days.

If the customer has already raised concern at Level 2, customer need to wait for 10 days before escalating to Level 3.