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TransUnion Cibil Customer Care No. 022-6140 4300 logo

TransUnion Cibil Customer Care No. 022-6140 4300

www.transunioncibil.com
Finance

TransUnion Cibil customer care number is 02261404300. Get TransUnion Cibil toll free number, helpline, email id, complaint number & support info.

All India numbers

  • 0 226 140 4300

    Consumer Helpline, Mon-Fri, 10am-6pm

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About

TransUnion CIBIL is a credit information bureau based in Mumbai, India, providing credit reports and scores for consumers and lenders. It operates the credit data ecosystem across India, serving millions of individuals and financial institutions. For credit inquiries, disputes, or other queries, customers can reach TransUnion CIBIL customer care using the contact details below.

Email addresses

IVRS Menu

Press 1 : To receive an SMS with link to chat. Press 1 : To receive chatbot link through SMS on the number you are calling from. Press 2 : To receive chatbot link through SMS on your alternate number. Press * : To listen to this information again.
Press 1 : To receive chatbot link through SMS on the number you are calling from.
Press 2 : To receive chatbot link through SMS on your alternate number.
Press * : To listen to this information again.
Press 2 : To continue For consumer civil report, score & queries. For consumer civil rank, commercial report, & query.
For consumer civil report, score & queries.
For consumer civil rank, commercial report, & query.

Grievance Redressal Mechanism

For online submission of Customer grievance, please visit. The query will be forwarded to Manager- Consumer services, customer need to note the valid Service Request Number to escalate an issue.
Customer will receive a response in 15 days for Level 1 escalation.
In case customer does not have a valid Service Request Number and wishes to raise an online dispute, then please visit.
In case customer do not have a valid Service Request Number and needs clarification for any other type of query then please visit.
If the customer is not satisfied with the response received at Level 1, customer can escalate grievance to Assistant Vice President-Consumer Services.
Customer will need a valid Service Request Number and Level 1 Online Grievance ID to escalate at the next level.
Customer will receive a response in 10 days.
If the customer has already raised concern at Level 1, customer need to wait for 15 days before escalating to Level 2.
If the query is still not resolved, customer can escalate the matter to Chief Operating Officer.
Customer will need a valid Service Request Number and Online Grievance ID of Level 2 Escalation to submit the escalation to Level 3.
Customer will receive a response in 8 days.
If the customer has already raised concern at Level 2, customer need to wait for 10 days before escalating to Level 3.

Registered Corporate Office

TransUnion CIBIL Limited (Formerly: Credit Information Bureau (India) Limited) One World Centre, Tower 2A, 19th Floor, Senapati Bapat Marg, Elphinstone Road, Mumbai - 400 013. Phone : 022-66384600 Fax: 022-66384666

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Frequently asked questions

  • What is TransUnion Cibil customer care number?

    TransUnion Cibil customer care number is 02261404300. You can call this number for consumer helpline queries from Monday to Friday, 10am-6pm.

  • What is TransUnion Cibil email id for complaints?

    You can email TransUnion Cibil at [email protected] for general inquiries; for specific complaints, use the grievance redressal links on their website.

  • How to contact TransUnion Cibil customer care?

    You can contact TransUnion Cibil customer care by calling 02261404300, emailing [email protected], visiting https://www.transunioncibil.com/, or reaching out via their social media channels on Facebook, Twitter, YouTube, and LinkedIn.

  • Does TransUnion Cibil have WhatsApp support?

    TransUnion Cibil does not currently offer WhatsApp support. You can reach them through phone, email, website, or social media.

  • How to file a complaint with TransUnion Cibil?

    To file a complaint with TransUnion Cibil, you can call 02261404300, email [email protected], or use the online grievance redressal portal at https://www.cibil.com/complaints-escalation-procedure/escalationMatrix.action?id=1. Follow the instructions to obtain a Service Request Number for escalation.

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