Tui Airlines Customer Care No.
Organisation: TUI Airways
Website:
Address
Wigmore House, Wigmore Lane, Luton,Bedfordshire,United Kingdom, LU2 9TN.
Contact Details
| Sr No. | Purpose | Contact No. |
|---|---|---|
| 1 | Holidays and Flights | 0203 451 2688 (Mon-Fri 9am-19pm, Sat 9am-17pm ,Sun 10am-17pm) |
| 2 | TUI River Cruises | 0203 451 2688 0203 636 1862 (Marella Cruises) 0203 451 2728 (Shore excursion enquiries) Email : [email protected] 0203 451 2695 (Finishing Touches) 0203 451 2682 (pre-book your cabin) 0203 451 2963 (Surprise at Sea) 0871 230 2800 (Port Parking) 0203 636 1439 (Marella Memories) |
| 3 | Group | 0203 451 2684 (Mon-Fri 9am-19pm, Sat 9am-17pm ,Sun 10am-17pm) |
| 4 | Assisted Travel | 0203 451 2688 (Mon-Fri 9am-19pm, Sat 9am-17pm ,Sun 10am-17pm) |
| 5 | Wedding and Renewal of Vows | 0203 451 2716 (Mon- Fri 9am- 19pm) Email : [email protected] |
| 6 | While You're Away | 80247 (For SMS Service) +4420 38 303 111 |
Flight delay compensation
On the circumstance of the delay caused by ‘extraordinary’ circumstances – think bad weather or an air traffic control strike – and the airline has taken ‘all reasonable measures’ to reduce the delay, then you won’t be entitled to compensation.
You may be eligible for compensation if your flight's delayed over three hours. The delay duration is calculated on the time that one of the aircraft doors is opened at your scheduled destination airport.
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