Twenty Dresses India Customer Care No. 1800 267 0101
Twenty Dresses India Customer Care Number is 18002670101. Get Twenty Dresses India toll free number, helpline, email id, complaint number & support info.
Toll-free numbers
- 1 800 267 0101
Customer support, Mon-Sat, 10am-7pm
About
Twenty Dresses is an Indian online fashion retailer headquartered in Mumbai, operating under Nykaa Fashion Private Limited. It offers a wide range of women's dresses and fashion accessories, serving customers across India through its e‑commerce platform. For order queries, returns, or general assistance, customers can reach Twenty Dresses customer care using the contact details below.
Email addresses
- [email protected]
Customer support
Address
TwentyDresses.com c/o Nykaa Fashion Private Limited 2nd Floor, Engine House, Opp. Post Office, Sun Mills Compound, Lower Parel, Mumbai, 400013
Important links
IVRS Menu
Press 1 : To check the status of Order.
Press 2 : To cancel existing Order.
Press 3 : To Return a delivered product.
Press 4 : To check status of Refund.
Press 5 : For marketing related Inquiry.
Press 6 : For any other Issue.
Shipping/Delivery
Products will be shipped the same day if placed before 4pm, otherwise shipping will be done the next day.
Products will be delivered within 3-7 days from the date of dispatch for all deliveries.
In case, customer not present when the courier attempts to deliver the parcel, a card will be left for customer information. A Second attempt will be made after 48 hour, along with a card. After the second attempt, the courier will keep the parcel for 7 days for further contact from the customer before returning to the company.
If the customer receives a damaged parcel, customer should refuse to accept it.Customer should send an email at [email protected] within 3 days of receiving the parcel.
Returns/Refund/Cancellation
Customers can return a product within 7 days from the delivery date.
Once the company receives the product, experts will check the product and if things are in order full refund will be credited within 7 days.
For payments done through credit/debit cards or net banking, refund will be credited within 2-3 days to the account from which the payment was made.
For cash on delivery transactions, customers can either receive the refund in any bank account via NEFT or get credited to the customer Twenty Dresses wallet which they can they can transfer in their bank account by clicking on 'refund me' button by calling TwentyDresses customer care. Bank transfers take 2-3 days to reflect in account.
In case, the customer cancels order after shipping, they can contact 18002670101 or write at [email protected], refund will be initiated within 24-48 hours after verifying its packaging/condition.
Grievance/Nodal Officer
Name : Mr Nilesh Soni Email : [email protected] Address : 104, Vasan Udyog Bhavan, Sun Mill Compound, Senapati Bapat Marg, Lower Parel, Mumbai 400013
Registered Office
Nykaa Fashion Private Limited 104, Vasan Udyog Bhavan, Sun Mill Compound, Tulsi Pipe Road, Lower Parel, Mumbai 400012
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Frequently asked questions
What is Twenty Dresses India Customer Care number?
Twenty Dresses India customer care number is 18002670101. You can call this toll‑free number for all inquiries, including orders, returns, and refunds.What is Twenty Dresses India toll free number?
The Twenty Dresses India toll free number is 18002670101, available Monday to Saturday from 10 am to 7 pm.What is Twenty Dresses India email id for complaints?
You can email Twenty Dresses at [email protected] for any complaints or support queries.What is Twenty Dresses India head office address?
The head office of Twenty Dresses is located at TwentyDresses.com c/o Nykaa Fashion Private Limited, 2nd Floor, Engine House, Opp. Post Office, Sun Mills Compound, Lower Parel, Mumbai, 400013.How to contact Twenty Dresses India customer care?
You can contact Twenty Dresses customer care by calling the toll‑free number 18002670101, emailing [email protected], visiting the website https://www.twentydresses.com/, or reaching out via their Facebook, Twitter, and Instagram pages.Does Twenty Dresses India have WhatsApp support?
No, Twenty Dresses does not currently offer WhatsApp support. Use phone or email for assistance.How to file a complaint with Twenty Dresses India?
To file a complaint, email [email protected], call the toll‑free number 18002670101, or use the "Frequently Asked Questions" link at https://www.twentydresses.com/faq for more guidance.
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