
UGRO Capital Customer Care No. 1800 202 8476
Toll free Numbers:
18002028476(For Contact, Mon-Fri, 9:30am-6pm)
All India Numbers:
02241821600(For Contact, 9:30am-6:30pm)
Website:
IVRS Menu: 1800 202 8476
Press 1 : For GroX.
Press 2 : For U Gro loan.
Press 3 : If you are a DSA group partner.
Press 4 : If you are a investor.
Press 5 : If you have a invoice finance account with us .
Grievance Redressal Procedure
Level 1
If you have any query/complaint, then you can contact at 18002028476 or 022-41821600 (9:30am-6:30pm), you can also post your query at this address. Address: UGRO Capital Limited, Equinox Business Park, Tower 3, Fourth Floor, Off BKC, LBS Road, Kurla, Mumbai, Maharashtra - 400070.
Your complaint will be solved within 7 workings days.
Level 2
If your query/complaint is not solved within the given period of time, then you can contact to the Grievance Redressal Officer. Contact No.: 022-68269135 (Mon-Fri, 9:30am-6pm) Email: [email protected].
Level 3
If you are not satisfied by the Grievance Redressal Officer, then you can contact to the Customer Grievance Committee by writing at this: Address: UGRO Capital, Equinox Business Park, Tower 3, Fourth Floor, Off BKC, LBS Road, Kurla, Mumbai, Maharashtra - 400070
Your complaint will be solved within 30 days.
Level 4
If your complaint is not solved within the period of 1 month, then you can contact to the Officer in Charge of the Regional Office of Department of Supervision, Reserve Bank of India. Contact No.: 022-22150573 Fax No.: 022-22180157 Address: The Chief General Manager, Department of Supervision, Reserve Bank of India, Centre - I, World Trade Centre, Mumbai - 400 005
Corporate Office
U GRO Capital 4th Floor, Tower 3, Equinox Business Park, Lbs Road, Kurla, Mumbai 400070.