CustomerCareLink
Union Bank Credit Card Customer Care No. 1800 425 1515

Union Bank Credit Card Customer Care No. 1800 425 1515

Organisation: Union Bank of India

Toll free Numbers:
18004251515(Customer Support 24 x 7)
18002082244(Union Bank Customer Support)
1800222244(Another No. For Customer Support)
All India Numbers:
02240426008(Credit Card Specific No.)
08025300175(To Block or Unblock Card)
9223008486(SMS Unlock Card)
+918025302510(NRI Helpline No.)
+918061817110(Alternate No. For NRI Helpline)
9666606060(WhatsApp Support For Online Banking)
Website:
https://unioncards.unionbankofindia.co.in/index.jsp
Emails:
(For disputed transactions)
(For other credit card queries)
(For card replacement)
(For NPA credit cards)
(For General Query)
(For Complaints)
IVRS Menu
First Select Your Prefferred Languages
Press 1 - For card related queries
Press 2 - For Unblocking of customer id of internet banking and mobile banking
Press 3 - Account related services
Press 4 - For self pin generation services
Press 5 - For stop cheque payment request
Press 6 - Request for apply loan
Press 7 - For other banking services
Press 8 - For Pradhaan Mantri Jan Dhan Yojna
Press 0 - For Date claim related query
Press 9 - Speak to Customer Care executive
Press #- To repeat this menu
For Enquiries
To Union Bank of India Credit Card Division, Head Office, Andhra Bank Buildings, Koti Sultan Bazar, Hyderabad - 500 095. 1800 425 1515 (24x7) Email : [email protected] Fax No. 040-2475 5052
SMS Services
To Avail Your Service Through SMS Send SMS From Your Regitered No. At: 7836884400
To know the available Limit for your Credit CardType BALENQRY <space>XXXX (XXXX denotes LAST 4 digits of your Card Number)
To acknowledge receipt of your New Credit Card & ACTIVATEType CARDACKW <space>XXXX (XXXX denotes LAST 4 digits of your Card Number)
To generate Fresh PIN Duplicate PIN through ATM ( Union Bank ATM Only)Type ATMOTPRO<space>XXXX (XXXX denotes LAST 4 digits of your Card Number
If you want to Get Duplicate PIN (HARD COPYType DUPPINRO<space>XXXX (XXXX denotes LAST 4 digits of your Card Number)
To Block your Credit Card in case your Card is LostType CARDLOST<space>XXXX (XXXX denotes LAST 4 digits of your Card Number)
To request for replacement of LOST Credit Card,Type LOSTREPL<space>XXXX (XXXX denotes LAST 4 digits of your Card Number
To know the CUSTOMER ID of your Credit CardType GETCUSID<space>XXXX {XXXX denotes LAST 4 digits of your Card Number)
To Disable INTERNATIONAL Transactions for your Credit CardType INTLDSBL <space>XXXX (XXXX denotes LAST 4 digits of your Card Number
If you DO NOT want to CONTINUE; "ACCIDENTAL INSURANCE POLICY "Coverage for your CardType INSFLGDB<space>XXXX (XXXX denotes LAST 4 digits of your Card Number) (Request For Refund Of Premium Already Paid Will Not Be Entertained)

Nodal Officers
Sr. No.AreaNameDesigContact No.Email
1AhmedabadK N JhaCM9661410940[email protected]
2BangaloreRaju .tCM7760535174[email protected]
3BhopalAparajitaSM9910354744[email protected]
4BhubaneshwarBhabagrahi PandaAGM8658570369[email protected]
5ChandigarhRaj KumarAGM9900579761[email protected]
6ChennaiK GnanasankarCM9003025879[email protected]
7DehradunDilip Kumar MishraAGM7389925551[email protected]
8Delhi IParashu Ram SinghAGM9826200085[email protected]
9Delhi IIPravin Kumar ChawlaCM9711967300[email protected]
10Delhi IIISonalikaDYRH7060101538[email protected]
11Guwahatikvn SreekanthCM6302554171[email protected]
12HyderabadAmit SharmaCM9885674814[email protected]
13JaipurRamesh BajroliaCM9909994263[email protected]
14JammuBirendra PrasadCM8360090463[email protected]
15KanpurUpender NathCM9073397965[email protected]
16KolkataPrem Nath RoyAGM8013212812[email protected]
17Mumbai INeeta Jayesh KaleCM9820662477[email protected]
18Mumbai IIYogesh GokhleCM9860409087[email protected]
19PatnaShailendra KumarAGM9102404100[email protected]
20RaipurN K SinghCM7800003781[email protected]
21RanchiMukesh Kumar SinghAGM7033495556[email protected]
22TrivandrumKanakaraju cDYRH9495590008[email protected]

Grievance Redressal
Level 1
Level 2
If Customer is not satisfied with resolution Provided at Level 1 ,he/she may contact Regional Office.
Level 3
If Customer is not satisfied with resolution at Level 2 reply of Regional Office , he/she may contact Zonal Office.
Level 4
Customer can also send complaints to the Principal Nodal Officers at the following: The Principal Nodal Officier cum Cheif Grievance Redressal Officer Union Bamk of India, Customer Care Unit Union Bank Bhavan, 239, VidhyaBhavan Marg ,Nariman Point, Mumbai-400021 Email: [email protected] Ph: 022-22178871
Central Office Address
Union Bank Bhavan, 239, Vidhan Bhavan Marg, Nariman Point, Mumbai - 400 021, Maharashtra, India. Ph: 022-22892000