Unity Small Finance Bank Customer Care No. 1800 209 1122

If the customer is not satisfied with the resolution provided by the branch/ executives of the Bank or no response is received within 7 days, the customer can contact at:

Centralised Customer Care Representative Ms. Mariammal Gunasekar Address: Unity Small Finance Bank Limited, Unit no. 2, First floor, Central Plaza, 166, CST road, Kalina, Mumbai -400098 Email: [email protected] Ph: 9167225962 ( 09:30 am to 06:00 pm, Mon to Fri.)

Customer can also contact Regional Nodal Officers listed below:

Timing: Reply to the complaint will be given within 7 working days.

If the customer is not satisfied with the resolution provided by the above level or if the customer does not hear within 7 days they can contact : Ms. Rajinder Kaur Address: Unity Small Finance Bank Limited, Unit no. 2, First floor, Central Plaza, 166, CST road, Kalina, Mumbai -400098 Email to: [email protected] Ph: 022-42150000 (landline), 9152366105 (mobile) (9:30 am to 6:00 pm, Mon to Fri)

Timing: Reply to the complaint will be given within 7 working days

If the customer is not satisfied with the resolution provided by the Level 2 or if the customer does not hear with in 15 days, contact : Ms. Rashmi Pandit Address: Unity Small Finance Bank Limited, Unit no. 2, First floor, Central Plaza, 166, CST road, Kalina, Mumbai -400098 email to: [email protected] Ph : 022-42159209 (landline), 9152366104 (9:30 am to 6:00 pm, Mon to Fri)

Timing: Reply to the complaint will be given within 7 working days.

Timing: Timming: Week Days 10.00 a.m. to 5.00 p.m. (Mon - Fri), Saturday 10.00 a.m. to 5.00 p.m. (1st,3rd & 5th)