Universal Sompo General Insurance Customer Care Number
Organisation: Universal Sompo General Insurance Co. Ltd.
Toll free Numbers:
1800224030(24x7 Customer Care)
18002004030(24x7)
18002005142(Crop Helpline)
18002674030(Senior Citizen)
Website:
Address
Universal Sompo General Insurance Co Ltd. Office No 103, First Floor, Ackruti Star, MIDC Central Road, Andheri (East), Mumbai-400093, Maharashtra Tel :022–41659800, 022-41659900
IVRS Menu
18002004030
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Press 1 : For Claim Registration
Press 2 : For Senior Citizen
Press 3 : For Purchase Of new online policy
Press 4 : For Health And Travel policy Related Services
Press 5 : For Crop Policy Related Services
Press 6 : For Other Policy Related Services
Press 7 : For Grievance or Complaint
Press 8 : For Honda assur Customer
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Grievance Redressal
Level -1
Visit GRO branch We will acknowledge receipt of your concern within 3 business days. Within 2 weeks of receiving your grievance, we will respond to you with the best resolution. We shall regard the complaint as closed if we do not receive a reply within 8 weeks .
We will acknowledge receipt of your concern within 3 business days.
Within 2 weeks of receiving your grievance, we will respond to you with the best resolution.
We shall regard the complaint as closed if we do not receive a reply within 8 weeks .
Level -2
If the resolution you received, does not meet your expectations, you can directly write to our Grievance [email protected] or Grievance cell Universal Sompo General Insurance Co.Ltd, Unit No. 601 & 602, 6th Floor, Reliable Tech Park, Thane - Belapur Rd, Airoli, Navi Mumbai, Maharashtra 400708
Level -3
In case, you are not satisfied with the decision/resolution of the above office or have not received any response within 15 working days, you may write or email Ashish Gosavi Chief Grievance Redressal Officer Universal Sompo General Insurance Co Ltd 103, First Floor, Ackruti Star, MIDC Central Road, Andheri (East) , Mumbai-400093 Email: [email protected]
Level -4